Commuication Flashcards

1
Q

agenda

A

Tagesordnung

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2
Q

application

A

Bewerbung, Antrag

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3
Q

attach, to

A

anhängen

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4
Q

attachment

A

Anhang

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5
Q

brochure

A

Broschüre

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6
Q

catalogue (AE cataglog)

A

Katalog

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7
Q

documents

A

Unterlagen

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8
Q

draft

A

Entwurf

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9
Q

itinerary

A

Reiseroute

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10
Q

Leaflet

A

Flugblatt/ Infoblatt/ Prospekt

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11
Q

letter

A

Brief

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12
Q

message

A

Nachricht

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13
Q

minutes

A

Protokoll

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14
Q

notice

A

Aushang

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15
Q

paperwork

A

Verwaltungsarbeit, Schreibarbeit

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16
Q

post-it note

A

Haftnotiz

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17
Q

report

A

Bericht

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18
Q

sales literature

A

Verkaufsliteratur

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19
Q

schedule, itinerary, timetable

A

Zeitplan, Fahrplan, Stundenplan

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20
Q

subject (in a letter/ email)

A

Betreff

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21
Q

bulletin

A

Bekanntmachungsblatt

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22
Q

memo (memorandum)

A

interne Notiz, Vormerk

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23
Q

paragraph

A

Absatz, Paragraph

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24
Q

contract

A

Vertrag

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25
Q

enclosure

A

Anlage (Brief)

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26
Q

enquiry (AE inquiry)

A

Anfrage

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27
Q

offer

A

Angebot

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28
Q

order

A

Auftrag, Bestellung

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29
Q

reminder

A

(Zahlungs-)Erinnerung Mahnung

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30
Q

advise, to

A

beraten

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31
Q

advice

A

Ratschag

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32
Q

announce, to

A

ankündigen, bekannt geben, ansagen

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33
Q

((to make an) announcement

A

Ankündigung, Bekanntgabe, Durchsage

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34
Q

apologise for sth., to

A

sich für etwas entschuldigen

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35
Q

apology

A

Entschuldigung

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36
Q

available

A

erhältlich, erreichbar, verfügbar

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37
Q

chat, to

A

plaudern, schwätzen

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38
Q

controversy

A

Kontroverse, Auseinandersetzung

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39
Q

debriefing

A

Nachbesprechung

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40
Q

demonstration (to give/ do a )

A

Vorführung, Demonstration

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41
Q

dispute

A

Streit

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42
Q

gossip

A

Klatsch, Gerede

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43
Q

gossip ‘around the watercooler’

A

Kaffeeküchenklatsch

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44
Q

gossip, to

A

schwätzen, plaudern

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45
Q

grapevine (‘I heard it on a grapevine’)

A

inoffizielle Weitergabe von Nachrichten, Mundpropaganda “Mir ist es zu Ohren gekommen”

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46
Q

interview (to hold, to give)

A

Interview, Vorstellungsgespräch

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47
Q

lecture (to hold/ give )

A

Vortrag, Vorlesung

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48
Q

negotiate, to

A

verhandeln

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49
Q

negotiation

A

Verhandlung

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50
Q

phone call/ telephone conversation

A

Telefongespräch

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51
Q

presentation (to give/ do )

A

Präsentation, Vortrag, Referat

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52
Q

rumour

A

Gerücht

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53
Q

sales pitch (to make a pitch)

A

Verkaufsargument

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54
Q

speech (to hold/ give)

A

Rede

55
Q

thank sb. for sth.

A

sich bei jmdm. für etwas bedanken

56
Q

circulate the agenda, to

A

die Tagesordnung verteilen

57
Q

clarify a matter, to

A

eine Angelegenheit klären

58
Q

co-ordinate an event, to

A

eine Veranstaltung koordinieren, organisieren

59
Q

confirm an agreement, to

A

eine Vereinbarung bestätigen

60
Q

have an objection to sth., to (to object to sth.)

A

Einwand gegen etwas erheben, etwas beanstanden

61
Q

liaise with colleagues / business partners, etc., to

A

zusammenarbeiten mit…, in Verbindung stehen mit…

62
Q

make a complaint about sth., to / to complain

A

etwas reklamieren, sich über etwas beschweren

63
Q

make an appointment, to

A

einen Termin vereinbaren

64
Q

make an enquiry, to / to enquire about sth.

A

eine Anfrage machen

65
Q

make an offer, to

A

ein Angebot machen

66
Q

make arrangements, to

A

Vorkehrungen treffen

67
Q

notify sb. of sth., to

A

jmdn. über etwas informieren

68
Q

place an order, to (with a firm, for a product, to

A

einen Auftrag erteilen

69
Q

postpone an appointment, to

A

einen Termin verschieben

70
Q

solve a Problem, to

A

ein Problem lösen

71
Q

take the minutes, to

A

das Protokoll führen

72
Q

update information, to

A

Daten/ Informationen aktualisieren

73
Q

write up the minutes, to

A

das Protokoll schreiben

74
Q

appeal to, to

A

ansprechen

75
Q

appearance

A

Aussehen, Auftreten, Erscheinungsbild

76
Q

awareness

A

Bewusstsein

77
Q

balanced

A

ausgeglichen

78
Q

bear hug

A

ungestüme Umarmung

79
Q

casual

A

leger, zwanglos, informell

80
Q

confidence

A

Vertrauen, Selbstsicherheit

81
Q

courteous

A

höflich

82
Q

diplomacy

A

Diplomatie

83
Q

disloyal

A

abtrünnig

84
Q

dress (attire, clothing)

A

Kleidung

85
Q

dress code

A

Kleiderordnung

86
Q

embarrassing

A

peinlich

87
Q

embrace, to

A

umarmen

88
Q

encourage, to

A

ermutigen, fördern

89
Q

etiquette

A

Verhaltensregeln, ‘Knigge’

90
Q

facial expression

A

Gesichtsausdruck, Mimik, Mienenspiel

91
Q

gesture

A

Geste

92
Q

give/ slap a high five, to

A

abklatschen

93
Q

high five

A

Abklatschen zu Begrüßung

94
Q

passion

A

Leidenschaft

95
Q

posture

A

(Körper-) Haltung

96
Q

put one’s foot in it, to

A

ins Fettnäpfchen treten

97
Q

semiotics

A

Semiotik

98
Q

sensitivity

A

Feingefühl, Fingerspitzengefühl, Takt

99
Q

show off, to

A

angeben

100
Q

shrug, to

A

die Achseln zucken

101
Q

silence

A

Schweigen

102
Q

social skills

A

Sozialkompetenz

103
Q

treat, to

A

behandeln

104
Q

I’ll put you through

A

ich stell Sie durch

105
Q

Speaking

A

Am Apparat

106
Q

the line is busy/ the line is engaged

A

Die Leitung ist besetzt

107
Q

answerphone, answering machine

A

Anrufbeantworter

108
Q

bad line

A

schlechte Verbindung

109
Q

dial the wrong number, to

A

sich verwählen

110
Q

dial, to

A

wählen

111
Q

extension

A

Durchwahl

112
Q

hang up, to

A

auflegen

113
Q

hold the line, to

A

am Apparat bleiben

114
Q

landline phone

A

Festnetztelefon

115
Q

leave a message, to

A

eine Nachricht hinterlassen

116
Q

mobile phone (AE Cell phone)

A

Mobiltelefon, Handy

117
Q

put through, to

A

durchstellen, verbinden

118
Q

receiver

A

Hörer

119
Q

return a call, to

A

zurückrufen

120
Q

anniversary

A

Jubiläum

121
Q

annual general meeting (AGM)

A

Jahreshauptversammlung

122
Q

conference

A

Sitzung, Tagung, Konferenz

123
Q

get-together

A

Zusammentreff

124
Q

knees-up (BE, coll) to have a knees-up

A

Feier

125
Q

meeting (to hold)

A

Sitzung, Konferenz

126
Q

trade fair

A

Messe, Handelsmesse

127
Q

works meeting, meeting of the workforce

A

Betriebsversammlung

128
Q

cursor

A

Cursor, Positionsmarke

129
Q

click on sth., to

A

anklicken auf etwas

130
Q

digital projector

A

Beamer

131
Q

keyboard

A

Tastatur

132
Q

screen

A

Bildschirm

133
Q

text message

A

SMS