Common ITTOs Flashcards

1
Q

Project Documents

A

Additional documents that are created and used that are NOT part of the Project Management Plan

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2
Q

Organization Process Assets (OPA) / input

A

Templates, information, policies, procedures, documents, etc. from the organization

Ex: Project templates, Software tool, Historical information

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3
Q

Enterprise Environmental Factors (EEF) / input

A

Things that impact the project but are not part of the project itself, both internal and external.

Ex: company’s org structure, employee capability, government regulations

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4
Q

Expert Judgement / tool

A

Hiring a subject matter expert (SME) to help you to plan a process or conduct a process

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5
Q

4-Step Decision Making Process using data

A
  1. Data Gathering
  2. Data Analysis
  3. Data Representation
  4. Decision Making
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6
Q

Data Analysis: Alternative Analysis

A

looking at different options or ways to accomplish something

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7
Q

Data Analysis: Root Cause Analysis

A

identify the main underlining reason for particular event

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8
Q

Data Analysis: Variance Analysis

A

find the exact differences between different things

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9
Q

Data Analysis: Trend Analysis

A

looking at data over a period of time to see if a particular trend is forming

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10
Q

Data Representation: Flowcharts

A

Flowcharts show you a graphical representation of the process and any room for improvements

Step 1 > Step 2 > Step 3

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11
Q

Data Representation: Fishbone diagrams

A

it will tell you the causes of defects

AKA Cause and Effect Diagrams OR Ishikawa

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12
Q

Data Representation: Histogram

A

bar charts that show the distribution of numerical data

Ex: Pareto diagrams (which use the Pareto principle of 80/20)

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13
Q

Data Representation: Scatter Diagram

A

show trends in relation to different variables

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14
Q

Decision Making: 3 ways

A
  1. Voting (group makes a decision)
  2. Multicriteria decision Analysis (listing diff criteria in a matrix and evaluating based on that)
  3. Autocratic Decision Making (one person makes a decision)
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15
Q

Project Management Information System (PMIS)

A

Automated system that is used to optimize the schedule or keep track of all the documents and the deliverables

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16
Q

3 Actions that can result from Change Request

A
  1. Corrective action: taken to ensure that the project gets back on track.
  2. Preventive action: done to ensure the project stays on track.
  3. Defect repair: fix a broken component on a project, such as if network switch memory fails on a network upgrade project.
17
Q

Work Performance Data

(data > information > report)

A

Raw data of the work that was done but does not have any analysis applied to it. Not useful by itself.

Usually outputs of executing
processes

18
Q

Work Performance Information

(data > information > report)

A

Information of the work that was performed compared to the plan

You take the work performance data and compare it against the plan to come up with the work performance information.

Usually the output of most monitoring and controlling processes

19
Q

Work Performance Report

(data > information > report)

A

It takes all the work performance information and puts it together into one comprehensive document.

In short, data feeds info and all the info creates reports.

20
Q

Data Gathering: Benchmarking

A

Generally, it’s an industry standard performance number that you should meet.

21
Q

Data Representation: Mind Mapping

A

Visual map of ideas

https://images.app.goo.gl/qWPF7WThEro3KNPJ9

22
Q

Data Representation: Affinity Diagram

A

Similar ideas are grouped into buckets

https://en.wikipedia.org/wiki/Affinity_diagram

23
Q

Data Representation: Logical Data Model

A

A visual representation of the data and you can then use it to identify the best methods to sort and organize it

24
Q

Data Representation: Matrix Diagram

A

The relationship between two or more groups within the project