Commitment to Professionalism Flashcards
1
Q
- A junior colleague on your team always takes his copy of the
patient list home as there is no confi dential waste bin on the ward.
He says this also helps him prepare for the following day as he can memorize
details in time for the consultant ward round.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Tell him this is unfair as he is ‘getting ahead’ and making you look
disorganized by knowing patient details before the ward round.
B Ask Matron or a Senior Sister about obtaining a confi dential waste bin.
C Let your colleague know that he should not be taking a patient list
home each day.
D Speak to the consultant about your colleague’s behaviour.
E Take your own list home so that you can be as familiar with the
patients as your colleague.
A
- C, B, D, A, E
Confi dentiality is important for maintaining patient dignity and trust in
the medical profession. The security of a patient list cannot be guaranteed
at home and most Trusts will have policies preventing staff from
removing details in this form. The best answer is to raise the issue informally
with your colleague (C): this deals with the issue immediately and
gives them an opportunity to refl ect on their behaviour. Asking for a confi
dential waste bin (B) also deals with the problem but less immediately
and does not guarantee that it will be used by this colleague. Speaking to
your consultant (D) also addresses the problem indirectly but it is less
ideal than (B) because it risks jeopardizing your working relationship, and
may represent premature escalation. (A) is the fi rst incorrect answer
as this would appear childish, unnecessarily competitive, and misses the
real concern about breaching patient confi dentiality. The worst answer is
(E) as duplicating your colleague’s error only doubles the risk of a patient
list being lost.
2
Q
- A patient on your ward is HIV positive. He is from a minority
community which he feels might react negatively if they knew of
his diagnosis. As a result, he is very anxious that no one (including his
close family) should be told.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Eliminate all mention of HIV from his notes.
B Amend your patient list so this detail is missing or obscured (e.g. ‘retroviral
illness’).
C Ensure the safety of other doctors and phlebotomists by writing
‘HIV+’ on blood requests.
D Tell the patient that he should talk to his family as you cannot guarantee
complete confi dentiality.
E Continue as you would for any other patient under your care.
A
- E, B, D, C, A
This is a diffi cult question. (E) is probably the best answer as you should
already be doing everything in your power to maintain patient confi dentiality,
particularly information that is very sensitive. (B) is almost as good
an answer as you are acting positively to respect your patient’s request.
It is not as good as (E) only because you should already have been doing
everything possible to ensure information is secure. (D) is the fi rst wrong
answer for two reasons. First, you would not usually tell a patient they
must talk to their family about a sensitive diagnosis outside the unique
circumstance of there being a sexual partner at risk of infection. Second,
although you cannot guarantee they will never become aware of his diagnosis,
you should be able to confi dently state that everything you do
will protect his confi dentiality. (C) is wrong as it breaches your patient’s
confi dentiality unnecessarily. Some Trusts will have a system of indicating
high-risk patients (e.g. coloured stickers) so phlebotomy staff can
take additional precautions. However, there is an argument that maximal
precautions should always be undertaken for invasive procedures and
therefore this information would be unnecessary to share. In this case,
writing ‘HIV+’ is incorrect as high-risk patients can be identifi ed without
disclosing their precise diagnosis. The worst answer is (A) because
obscuring the diagnosis from his notes will mislead others and potentially
place the patient at risk.
3
Q
- You are sitting in the pub opposite your hospital after work.
A group of doctors and nurses from another department is
talking loudly and joking about patients on their ward. These patients
could easily be identifi ed from the conversations you are overhearing.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Speak to the person who is speaking loudest so he is aware that his
behaviour is inappropriate.
B Call hospital security and ask them to intervene.
C Challenge the whole group so that they are aware that their behaviour
is inappropriate.
D Contact a manager in their department the following day to alert
them to this breach.
E Ignore the situation, as they should know better and you do not want
to cause a scene.
A
- A, C, D, E, B
This group is exposing patient confi dentiality to signifi cant risk. The best
answers are (A) and (C) as they address the problem contemporaneously
and stand the best chance of protecting patient confi dentiality. It is
diffi cult to diff erentiate between the two but you are likely to have more
success speaking to an individual (A) than approaching the whole group
(C). (D) would also address the problem but is less ideal because it does
not stop the problem at the time it was occurring. However, you might
not feel confi dent reprimanding colleagues on your own out of hours in a
social environment and, in which case, you should raise the issue formally
with the Trust (D). (E) is the fi rst wrong answer as you have a professional
duty to protect patients and challenge inappropriate behaviour.
Some people might argue that (B) is at least an attempt to address the
situation; however hospital security would likely be surprised by such a
call and have no jurisdiction away from the hospital site.
4
Q
- As you arrive on the ward one morning, you hear a nurse in a
side room shouting at a patient. The tone and language used are
unpleasant. You know that the patient is elderly and has severe dementia.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Knock on the door and ask to speak with the nurse.
B Discuss the issue with a senior nurse (e.g. Matron) in the fi rst instance
as soon as they arrive.
C Make preliminary enquiries from other staff working that night to ask
if they have noticed inappropriate behaviour.
D Use body language to show your disapproval but do nothing formally
as patient safety is not at risk.
E Contact the Care Quality Commission anonymously to avoid raising
the issue with employees of your Trust.
A
- A, B, C, E, D
You have a duty to take appropriate action following any concerns about
patient care, dignity, or safety. The question raises the issue of verbal
abuse by a member of staff against a vulnerable patient. (A) is the best
answer because it addresses the issue immediately and separates the
(potentially abusive) staff member from the patient. (B) is the fi rst incorrect
answer even though a senior nurse is exactly the right person to
speak to. This is because waiting for such a person introduces delay and
does not ensure the immediate safety of this patient. (C) is also wrong
because it introduces delay but, this time, you are speaking to the wrong
people, and risk prejudicing a disciplinary (or even criminal) investigation
at a later time. However, (C) does imply that you are planning to
take further action, even if it is not your role to investigate at this stage.
(E) is not as good an answer as there is nothing in the question that
justifi es raising concerns externally when internal procedures are likely
to be more expedient. (D) is obviously the worst answer as the GMC
imposes a duty on doctors to raise concerns about patient dignity being
compromised. You are not at liberty to ignore this event.
5
Q
- You begin induction at your new Trust and are asked to sign a
number of agreements. One of these is an agreement never to
raise concerns with bodies outside of your employing organization. This
is a condition of taking up your post.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Sign the form and begin work as instructed.
B Throw the form away and hope that no one notices that it was not
returned.
C Explain that you cannot sign as this prohibits you raising concerns
appropriately about patient welfare.
D Sign the form but resolve to raise concerns about patient safety in
whatever way is necessary to ensure their resolution.
E Contact your medical defence organization or the GMC for advice if
in doubt.
A
- C, E, B, D, A
The GMC is clear that doctors must not sign contracts that fetter their
ability to raise concerns. The simplest approach would be to politely
explain that you are unable to sign such a document (C) as this might
resolve the issue and could even prompt the Trust to avoid asking doctors
to do this in future. An alternative but more complicated approach
would be to contact the GMC or medical defence organization for advice
(E). The fi rst incorrect answer is (B) as this ignores your new employer’s
improper attitude to whistleblowing and has a fl avour of dishonesty as
you are deliberately not returning the form in the hope that no-one will
notice. (D) is worse than (B) in that it is essentially the same but this
time you have deliberately agreed to something with which you have no
intention of fulfi lling. The worst answer is (A) as this is contrary to your
professional obligation to raise concerns.
6
Q
- You are on call and asked to prescribe amoxicillin for a patient
complaining of pain on urination. The nurse has tested his urine
which shows leucocytes and nitrites characteristic of a urinary tract infection.
Amoxicillin is the suggested treatment according to local protocol.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Thank the nurse for being proactive and prescribe amoxicillin.
B Prescribe trimethoprim as this is the antibiotic of choice according to
your recollections from medical school.
C Review the patient yourself and then prescribe if necessary.
D Reprimand the nurse for testing the urine without instruction.
E Explain that you will only prescribe antibiotics if the patient becomes
confused or haemodynamically compromised.
A
- C, A, B, D, E
Although the diagnosis might be clear, you are responsible for the appropriateness
of prescriptions. The best answer is therefore (C) as the patientwill receive the correct treatment and you can ensure (for example) that
they are not grossly unwell and have no allergies etc. (A) is the second best
answer as the patient receives the correct treatment and you are working
positively with your nursing colleague. You will commonly see this scenario
played out on the wards; however, the responsible doctor should really
assess their patient before prescribing. (B) is less ideal because, although
it may be an appropriate treatment, antibiotic policies will refl ect local
resistance patterns and should be followed unless there are good clinical
reasons to depart from protocol. (D) is the fi rst obviously wrong answer
as you are unlikely to provoke a positive reaction, have not treated the
patient, and there is no reason why a nurse should not proactively identify
clinical problems. (E) is the worst answer as it exposes the patient to significant
harm by waiting for them to become compromised by their infection.
7
Q
- You feel understaff ed and undersupported when on call. Together
with an FY2 doctor, you are responsible for all new medical
admissions and the welfare of around 300 ward patients. Attempts to
raise your concern with managers, your Educational Supervisor, and the
Clinical Director have been unsuccessful.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Contact the Medical Director and, if necessary, the Trust Chairman.
B Document each stage of your complaint carefully.
C Contact a documentary programme and off er to carry a hidden camera
to capture specifi c problems.
D Write an article for your local newspaper raising concerns about the
care of Mrs Baggins in side room 4.
E Carry on and do your best whenever you are on call.
A
- A, B, E, D, C
(A) is the correct answer as it is the most appropriate way of escalating
concerns when other appropriate people have been unable to help.
(B) is vital as it may protect you later and provides a valuable record;
however, it does not in itself address the issue at hand. The other three
answers are incorrect. Although carrying on and ignoring the problem is
wrong (E), your part is at least neutral and others may highlight concerns
instead. This makes (E) slightly better than (C) and (D) as these answers
require you to actively breach patient confi dentiality without any attempt
to raise concerns internally fi rst. (C) is the worst option only because a
video record feels like a greater breach of privacy and there is an element
of dishonesty in concealing a camera at work.
8
Q
- Your consultant knows that you are interested in his specialty and
suggests that you attend a one-day course in another city the following
week. You recognize that this would be a good opportunity for
professional development. Unfortunately you have no remaining annual
leave days and are not entitled to study leave. The rota administrator says
that you cannot have time off to attend.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Ask your SHO if she will look after the ward in your absence and go
if she agrees.
B Speak to your Educational Supervisor and, with their support, ask the
service manager for special permission.
C Accept that you cannot attend the course.
D Add up the number of days that you worked late the week before and
attend the course as you are owed enough hours in lieu.
E Attend the course as you already have your consultant’s permission.
A
- B, C, A, D, E
The two possible correct answers are (B) and (C). (B) is slightly better
as you are proactively trying to attend a useful educational event while
following your department’s rules. (A) is the fi rst incorrect answer as
informal arrangements of this kind can breach departmental procedures
and problems could arise, for example if that team member is deployed
elsewhere because of staff shortages or is unwell on the day in question.
However, you have at least made an eff ort to ensure your patients are
looked after and that your clinical team (SHO and consultant) agree to
your absence. (D) and (E) are both wrong as you are not entitled to
attend and have made no eff ort to arrange clinical cover. However, (E) is
worse because, on top of everything else, it means taking time away
when you are being paid to be at work.
9
Q
- An elderly patient’s daughter tells you that she is concerned about
the ward care of her mother. She is thinking about writing a formal
complaint, and asks you if she is over-reacting and how best to complain.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Tell her that you will look into things but that a formal complaint will
not help.
B Suggest that she drops into the Patient Advice and Liaison Service
(PALS) to see what they can off er.
C Explore her concerns and try to clear up any misunderstandings.
D Let your consultant and/or the Ward Sister know that the daughter is
dissatisfi ed and that a formal complaint might follow.
E Tell the daughter that the ward nurses are particularly bad and that
she should complain.
A
- C, D, B, A, E
The best answer is clearly to do what you can to clarify misunderstandings
(C) as this will help you understand the concerns and might facilitate
a speedy resolution. (D) is the next best answer as making colleagues
aware might help resolve issues and will keep them informed. (B) is also
appropriate as PALS can off er advice independently of the clinical team
and help this relative take her complaint further. However, she might not
visit PALS after your conversation and (B) is not as good as (D) becausethe Ward Sister might be able to allay concerns or solve problems more
expediently. (A) is the fi rst wrong answer because you should never
discourage others from exercising their right to complain about poor care.
However, (E) is wrong for two reasons as it is unprofessional to complain
about colleagues to third parties and, as in (A), you are attempting to
infl uence the relative’s decision about whether to complain.
10
Q
- You are reviewing the drug chart of Tim, a young male patient
with a previous anaphylactic reaction to penicillin. Your
registrar has prescribed Tazocin which you know contains a penicillin
antibiotic. The patient has not yet received his fi rst dose.
Rank in order the following actions in response to this situation (1 = Most
appropriate; 5 = Least appropriate)
A Strike out the prescription and let the nurse know that it should not
be administered.
B Complete a clinical incident form.
C Speak with the registrar to alert him/her to this error.
D Ensure that the allergy is recorded clearly on the drug chart and in the
patient’s notes.
E Amend the prescription, but do not cause a fuss as no harm was done.
A
- A, E, D, C, B
Your fi rst priority is Tim’s safety. (A) is therefore the best answer because
it ensures the drug is not administered. (E) is partially correct because it
ensures the patient is safe, but it does not follow through to understand
the cause of the error or to ensure it doesn’t happen again. (D) is correct
and should happen although in itself is insuffi cient to ensure the
drug is not administered. The last two answers (C) and (B) address the
cause of the mistaken prescription but fail to correct the immediate risk
of an avoidable anaphylactic reaction. Raising the issue directly with
the registrar (C) is better as it ensures immediate feedback (while they
remember the case) and you can be satisfi ed yourself that feedback has
been delivered. (B) would complete your clinical governance obligation
to ensure errors are reported centrally to permit root cause analysis and
identifi cation of structural problems. However, as an isolated intervention,
it is less important than the others.
11
Q
- You are concerned that patients on your ward are rarely seen
by a senior doctor. They are reviewed weekly by a registrar
but almost never by consultants, who seem to be working at a private
hospital most of the time. You are uncertain whether to raise the
issue or how you would do this as both your Clinical and Educational
Supervisors are consultants within this department. You are deciding
whom to contact for advice.
Choose the THREE most appropriate actions to take in this situation
A The consultant who seems most absent from the department and is
known to have the biggest private practice.
B Your partner.
C Your medical defence organization.
D A friend from school whose judgement you trust and is now a solicitor.
E An employer liaison offi cer at the General Medical Council.
F A consultant in another department who is known for his fi erce opposition
to private practice.
G An SHO who spends his weekends at the private hospital assisting in
theatre.
H A senior non-clinical colleague (e.g. a manager).
A
- C, E, H
This is a diffi cult question that implies a long-standing, cultural issue
within your department, which you have interpreted as resulting in a
lack of senior staff available to patients. It is diffi cult to know under the
circumstances who best to contact, although, in such cases of uncertainty,
the GMC suggests getting advice from a senior member of staff
(H), a GMC employer liaison adviser (E), a medical defence organization
(C), or Public Concern at Work, which is a charity providing confi dential
advice in such cases. The absent consultant (A), moonlighting SHO
(G), and the consultant opposed to private practice (F) seem unlikely
sources of impartial advice. Your partner (B) and friend from school
(D) are not recommended as they might not understand the issues and/
or are not bound by professional duty (e.g. to keep your concerns in
confi dence).
12
Q
- A medical student approaches you for advice. He is very concerned
that your consultant has asked students to perform
rectal examinations on patients under general anaesthesia without consent.
You doubt that this is possible and suspect consent must have been
obtained beforehand.
Choose the THREE most appropriate actions to take in this situation
A Warn the student not to say anything as he will upset the consultant
and/or make him angry.
B Explain that the consultant is very professional and that consent might
have been obtained beforehand.
C Explain that consent was probably obtained beforehand and that the
student should do as instructed in theatre.
D Advise the student to ask the consultant if there is doubt about the
consent process.
E Warn the student not to say anything as he needs the consultant’s
support to pass the rotation.
F Tell the student that specifi c consent for him is not required for some
procedures (e.g. rectal cancer resection).
G Advise the student to mention this on the anonymous feedback after
the rotation ends.
H Suggest that the student speaks to an appropriate person at his medical
school if in doubt.
A
- B, D, H
All doctors should encourage a culture in which concerns can be raised
openly. This is particularly important for medical students who must
learn early on not to ignore concerns. However, you should seek to
clarify any misunderstandings and mention that consent might have been
obtained without the student being present (B). Ultimately, the student
should raise this issue with the consultant (D) to ensure they are not
complicit in examining patients inappropriately. If they have concerns,
their medical school will have its own ‘raising concerns’ policy (H).You should not advise the student to keep quiet about their concerns.
Specifi c consent for examination by medical students cannot be implied
by consent to any particular operation (F). Raising the concern anonymously
(G) may be unhelpful, as misunderstandings cannot be clarifi ed
and neither can further details be gathered for the concern to be acted
upon. The student may wish to contact his medical school (H) before
escalating concerns up the Trust hierarchy.
13
Q
- You are the surgical FY1 doctor and hear that an unconscious
patient in the A&E resuscitation area has a ruptured abdominal
aortic aneurysm (AAA). Your SHO tells you to feel the patient’s abdomen
as this is a rare opportunity to feel the expansile mass you read about in
textbooks. You have never felt a ruptured AAA before.
Choose the THREE most appropriate actions to take in this situation
A Decline to examine the patient as you do not have consent.
B Make a note to read about abdominal aortic aneurysms as this is not
something you have encountered properly before.
C Find your medical students so that they can examine the patient
as well.
D Examine the patient as this is a valuable learning opportunity.
E Introduce yourself to the most senior doctor present and ask if you
can examine the patient.
F Tell your SHO that you are busy on the ward and will go later if you
have time.
G Call the patient’s next of kin at home to ask if you can examine her
father.
H Tell your SHO that you will only examine the patient if he completes
a work-based assessment for your e-portfolio.
A
- B, D, E
As a doctor, you have a responsibility to maintain your clinical skills and
learn from patients. It is important to make allowance for this despite
routine clinical commitments (F). Educational opportunities should be recognized
for their intrinsic value and not simply to gain work-based assessments
(H). This case clearly raises an issue of consent that is impossible to
obtain under the circumstances. However, you are unlikely to feel a ruptured
abdominal aortic aneurysm in a well patient and a brief abdominal
examination may be appropriate (D) (A). As a doctor, you are in a diff erent
position from medical students who cannot directly infl uence a patient’s
care (C). If you were to examine the patient, it might be appropriate to
ask the senior clinician responsible for their care (E). However, calling the
patient’s relatives at a time when they are probably distraught is likely to be
unhelpful (G). You should certainly identify this gap in your experience and
read about aneurysms whether or not you examine the patient (B).
14
Q
- You are a medical FY1 doctor seeing a new patient in A&E.
This could be an opportunity to ask your senior to complete a
work-based assessment for your e-portfolio. The assessment requires a
senior doctor to observe you examining a patient and then complete an
electronic form. You ask the medical registrar who says she is too busy
to help. Your SHO overhears and off ers to complete the assessment
without seeing you examine the patient.
Choose the THREE most appropriate actions to take in this situation
A Thank the registrar and ask if you could present the case to her later
for your own experience.
B Tell the registrar that you need senior feedback if you are to develop
as a doctor.
C Thank the SHO and forward him an electronic form to complete.
D Ask the SHO if he will complete two work-based assessments at the
same time.
E Ask the SHO to watch you examine the patient and then complete an
assessment.
F Examine the patient as formally as possible, even though you are not
being assessed.
G Examine the patient a few hours later when someone might be available
to assess you.
H Tell your Educational Supervisor how diffi cult it is to get senior colleagues
to complete formal assessments.
A
- A, E, F
Work-based assessments are only one means of developing your clinical
skills as a doctor. You may wish to examine every patient formally as if you
were being observed and assessed (F). You might also gain by presenting
and/or discussing the case (A). In this instance, the ‘helpful’ SHO might
agree to watch you examine the patient before completing the assessment
(E). Delaying the patient’s assessment or care for your benefi t is
unacceptable (G).
Nevertheless, it is important to recognize that senior doctors have
other commitments and cannot always be available to teach. Reminding
the medical registrar of their teaching responsibilities is unlikely to nurture
a joyous teacher–student relationship (B). Although assessments
can be diffi cult to obtain, each trainee is responsible for achieving a
minimum number (H). You should resist off ers from other doctors to
complete work-based assessments if the criteria for these have not been
satisfi ed (C) (D). These off ers jeopardize the probity of senior doctors
and may deprive you of opportunities for genuine feedback.
15
Q
- You are an FY1 doctor required to attend mandatory teaching
on Tuesday afternoon. This is also the time that your consultant
holds his only ward round of the week. Your registrar is unimpressed
that you want to ‘slip off ’ when you are needed to update the consultant
on each patient’s progress. He suggests that you sign the attendance
register then return to the ward round.
Choose the THREE most appropriate actions to take in this situation
A Explain that teaching is mandatory and you are required to attend.
B Sign the attendance register so that your progression through FY1 is
not obstructed, and then attend the ward round.
C Agree that your presence on the ward round is necessary and that
you will miss teaching.
D Speak with your consultant and explain that your commitments are
confl icting.
E Off er to update your registrar about each patient so that he can facilitate
the ward round in your place.
F Explain that teaching is mandatory and then go to the doctors’ mess
for a long break.
G Attend the ward round but read up on the teaching you missed
afterwards.
H Send a text message asking an FY1 colleague to sign you in to teaching.
A
- A, D, E
It is your responsibility to satisfy all mandatory requirements of the
Foundation Programme. However, foundation doctors are a key part of
the clinical team and your absence could impact negatively on patient care.
Therefore you should take steps to minimize the impact of your absence.You should attend mandatory commitments (A) unless this compromises
patient safety. However, to resolve a potential confl ict in future,
you should seek advice from your consultant (D). It should be possible
for another member of your team (e.g. the SHO or registrar) to lead
the ward round (E) in your absence and you can update this person
to facilitate continuity of patient care. Only extraordinary circumstances
should cause you to miss teaching (C) (F). If you have to miss a mandatory
training session (e.g. because of a clinical emergency) you should
ensure that you catch up in other ways, such as private study (G). Signing
the attendance register dishonestly (B) or asking someone else to do so
(H) raises signifi cant probity issues.
16
Q
- Your consultant has two third-year medical students and asks
you to teach them for a day. You are a new FY1 doctor who
is not yet confi dent with the role and feel that you are too busy to look
after students.
Choose the THREE most appropriate actions to take in this situation
A Tell your consultant that you are far too busy to look after students.
B Wait until your consultant has left, and then sign the students’ attendance
forms and send them away.
C Wait until your consultant has left and then tell the students that you
are too busy.
D Give your bleep to a colleague and deliver a 60-minute tutorial on a
topic of your choice.
E Explore the students’ career aspirations and ask what jobs they are
applying for.
F Give the students clear tasks that match their learning objectives and
help you if possible.
G Ask the students to spend the morning completing discharge summaries
which you will check and sign afterwards.
H Ask the students questions about topics with which you are particularly
comfortable.
A
- A, F, H
Doctors have a duty to promote the education and development of
junior colleagues. (A) is correct as it ensures you will be able to fulfi l your
ward obligations and that the students are not under-sold with regards
the teaching they receive. (F) is ideal because it helps both you and the
students achieve your goals for the day. (H) is helpful as it will stimulate
the students to think while ensuring you are in a position to correct any
gaps in their knowledge.
Signing students’ attendance forms before sending them away
(B) deprives them of teaching and casts doubt on your own probity.
(C) is incorrect because it implies dishonesty and prevents the students
from being taught. A formal tutorial might be useful, but under these
circumstances might confl ict with ward commitments (D). Similarly,
frivolous conversation (E) will not benefi t the students nor ensure you
complete your work on the ward. You should not exploit students by
asking them to spend signifi cant amounts of time on routine tasks with
limited educational value (G).