Commercial Banking Flashcards

1
Q

Which people fall within the local corporate category of commercial banking?

A

These are businesses whose annual turnover falls within $5 million to $50 million

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2
Q

How many local corporates does Ecobank have at the moment?

A

3600 local corporates

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3
Q

What is the nature of local corporate clients?

A

They are net borrowers (they bring in less than they take)

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4
Q

Which are the customer segments of SME banking?

A
  1. Mirco Entreprises
  2. Small Businesses
  3. Medium Businesses
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5
Q

What is the annual sales turnover for micro enterprises?

A

Annual sales turnover less than $30,000

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6
Q

What is the annual sales turnover for small businesses?

A

Annual sales turnover between $30,000 up to $500,000

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7
Q

What is the annual sales turnover for medium businesses?

A

Annual turnover above $500,000 but up to $5 million

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8
Q

What kind of businesses fall within SMEs?

A
  1. FCMG
  2. Mining Support
  3. Commerce
  4. Health
  5. Agric
  6. Fintech
  7. Transport & Haulage
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9
Q

What are some products offered to SMEs?

A

Collections:
1. Online card payment solutions
2. POS terminals
3. Mobile Wallet Collection Solutions
4. QR Code Solution

Payments:
1. Ecobank Internet Banking
2. Business Prepaid Cards

Financing Solutions:
1. Working Capital
2. Asset
3. Inventory management
4. Project

Merchant Cash Advantage:
1. Facility of up to 50% of the average turnover of business capped at $40,000. It is given either as a loan or an overdraft for a year with a cleanup window of 30 days.

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10
Q

What is the public sector division under commercial banking?

A

This is banking catered to privately owned organizations who offer services for the public

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11
Q

Which kinds of organizations fall under public sector?

A
  1. educational institutions
  2. faith-based institutions
  3. local NGOs
  4. Professional Bodies Associations, clubs and societies
  5. Non-Core Public Sector
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12
Q

How many branches does Ecobank Ghana have?

A

60 branches

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13
Q

How many agencies does Ecobank Ghana have?

A

4 agencies

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14
Q

What are the 4 pillars of trade?

A
  1. payment
  2. risk evasion
  3. financing/finance
  4. information
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15
Q

Who are the parties involved in trade?

A
  1. importers & exporters
  2. bankers & financiers
  3. insurers & exporter credit agencies
  4. logistics companies
  5. regulatory companies
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16
Q

What is trade finance?

A

It is the facilitation of trade through various instruments or trade solutions and mechanisms

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17
Q

What are the categories of risk in international trade?

A
  1. Country risk
  2. Commercial risk
  3. Transaction risk
18
Q

What are some functions of banks in trade?

A
  1. financing
  2. risk mitigation
  3. settlement
  4. balance sheet management
  5. advisory
  6. intermediation
19
Q

What are the key elements of the sales contract?

A

Method of payment
Required documents
Transport mode
Full names and addresses of the parties to the contract.
Full description of the goods and/or services.
The quantity and quality of the goods.
The price of the goods and/or services.
Dates and time of delivery of the goods.
Delivery terms, i.e. international commercial terms (Incoterms)
Country of origin of the goods.
Ports of loading and discharge.
Payment details – sight/usance

20
Q

What are the benefits if trade finance?

A
  1. short term
  2. profitable
  3. self-liquidating
  4. self-securing
  5. lower risk
  6. capital efficient
  7. cross selling opportunities
  8. transaction specific
  9. end to end transactions
21
Q

What is PDO?

A

Past due obligation

22
Q

What is NPL?

A

Non-Performing Loans

23
Q

What are Excesses?

A

Any negative balance on the account

24
Q

What are the classification of loans?

A
  1. Stage 1- This is when the customer regularly pays loan
  2. Stage 2- This is an underperforming customer. He/she delays in payment sometimes but eventually makes payment
  3. Stage 3- This a loan that is non-performing, that means it is past due obligation of more than 90 days
25
Q

What are the functions of the Commercial Banking Loan Portfolio desk?

A
  1. loan monitoring
  2. early collections
  3. portfolio management
26
Q

What is a Credit Program or Product program?

A

This is a pre-approved credit process requirements for a particular product or a set of products, generally for similar customers.

27
Q

What are some types of product programs?

A
  1. Cashed backed PP
  2. Asset Finance PP
  3. Inventory & Distributorship Finance PP
  4. Contract & Receivables Finance PP
28
Q

What is Ellevate?

A

It is a specialized program by Ecobank for women owned and women focused businesses. It offers tailored financial and non-financial business solutions that elevate the potential of women owned and women focused businesses

29
Q

Who qualifies for Ellevate?

A
  1. A business at least 50% owned by women or founded by a woman
  2. A business with a share of 20% women on board of directors or in management
  3. A business with 30% of women in workforce
  4. A business or company manufacturing products for women
30
Q

What value proposition does Ellevate offer women salaried workers and HNWIs who are entrepreneurs with unregistered businesses?

A

Access: by joining Ellevate, you gain access to resources and support that can help formalize, grow, and succeed in business endeavors.

Utilize Available Resources: Take advantage of the training programs, networking opportunities, and mentorship to enhance business skills and knowledge.

Enhance Business Visibility: Participate in online promotions and marketing initiatives to create brand visibility and attract new customers.

31
Q

What value proposition does Ellevate offer women-owned and focused registered businesses?

A

Explore Financial Options: Make use of cash management, digital payments, business accounts, and financing options such as receivables and asset financing, including up to $50,000 in collateral-free loans.

Engage in Business Development: Participate in training, online promotion, and networking opportunities to support business growth and reduce gender inequality.

Access to Markets: Leverage the innovative Trade Hub platform to expand market reach and opportunities.

32
Q

What value proposition does Ellevate offer women in executive and leadership roles?

A

Support the Cause: to achieve the company’s mission of promoting diversity, sustainability, and social impact.

Inspire and Empower: Use leadership to inspire and empower women entrepreneurs, driving meaningful change across the continent.

Promote Diversity and Sustainability: Engage in initiatives that promote diversity and sustainability within the broader community.

Mentorship Opportunities: Actively participate in a structured mentorship programs by a reputable brand to guide and support emerging women leaders, fostering a culture of growth and development.

33
Q

What products are available to the Ellevate business under Commercial Banking?

A
  1. Cash Management Solutions: Efficient cash management services to streamline business operations.
  2. Digital Payments: Secure and convenient digital payment solutions for business transactions.
  3. Business Accounts: Tailored business accounts to meet the financial needs of women-owned and women-focused businesses.
  4. Collateral-Free Loans: Financing options including receivables and asset financing, with up to $50,000 in collateral-free loans
34
Q

What products are available to the Ellevate business under Consumer Banking?

A
  1. Business Registration Support: Resources and guidance to help with business registration and formalization.
  2. Training Programs: Access to training sessions and knowledge-sharing webinars to enhance business skills.
  3. Networking Opportunities: Opportunities to connect with peers and industry leaders through events and online communities.
  4. Online Promotion and Marketing: Initiatives to increase brand visibility and attract new customers.
35
Q

What products are available to the Ellevate business under Corporate Banking?

A
  1. Diversity and Sustainability Initiatives: Programs that align with the company’s mission to promote diversity, sustainability, and social impact.
  2. Mentorship Programs: Opportunities to mentor and support emerging women leaders, fostering growth and development.
  3. Leadership and Empowerment: Initiatives to inspire and empower women entrepreneurs, driving meaningful change.
  4. Comprehensive Financial Solutions: A suite of financial products and services tailored to the needs of female CEOs and executives
36
Q

What are the benefits of Ellevate to Ecobank?

A
  1. Growing the customer base
  2. Growing the deposits
  3. Opportunity to have a transformed business model (broader portfolio)
  4. It gives the opportunity for cross selling
  5. integrating sustainability and impact
37
Q

What is the importance of value chain?

A
  1. It improves deposit retention and liquidity within EGH’s ecosystem thereby facilitating quality credit/assets creation
  2. it provides the right avenue to cross and deep sell to existing and potential customers in a cost-effective manner
  3. It engenders synergies among the various business lines and facilitates learning among team members
37
Q

What are some products and services that the bank can offer to the buyer side and seller side in a value chain?

A
  1. working capital financing
  2. medium term financing
  3. Treasury services
  4. non-financial supports such as bookkeeping etc
38
Q

What is a value chain strategy?

A

This process involves identifying suppliers, service providers, and contractors, as well as key distributors, wholesalers, retailers, and exporters linked to a specific CB & CMB Anchor. It also includes engaging with their key staff to offer the Bank’s products and solutions.

39
Q

What is value chain finance?

A

It is concerned with the flows of funds to and within a given value chain to meet the needs of chain actors for finance, to secure sales, to buy inputs or produce, or to improve efficiency