Comm. Skills, Fun Dir, Fun Serv Manag. & Sociology Flashcards
A deceased member of the Church of Christ of Latter-day Saints (Mormons) who has received Temple ordinances would be dressed in a robe with
a green apron & white sash
A funeral rite that is adjusted to the needs and wants of those directly involved; one which has been altered to suit the trends of the times
adaptive
What is the Jewish term for the grave?
kever
What is a prayer shawl worn by men during the Morning Prayer service in the Jewish faith?
tallith
In the Jewish faith, what is the skull cap worn by the men at temple services and funeral services?
yarmulke
Who is the contact person for the Knights of Columbus?
Grand Knight
Which of the following would be included in a funeral for a member of the Church of Christ of Latter-day Saints (Mormons)?
- candles
- cross
- crucifix
- a bishop
a bishop
Place the following members of the Roman Catholic Church in order from the highest office down:
- College of Cardinals
- Bishops
- Monsignor
- Pope
- Archbishops
Pope College of Cardinals Archbishops bishops monsignor
Qualifications for burial at sea include:
- active duty members of the uniformed services
- retirees and veterans that were honorably discharged.
- U.S. Citizens that make request to the military
- Dependent family of members of the U.S. Congress.
1 & 2 only
- active duty members of the uniformed services
- retirees and veterans that were honorably discharged.
Application for Military Sea Burial is made to
Navy Mortuary Affairs
Burial at Sea must be how many nautical miles from land?
3
The Orthodox Jewish gravesite would include:
- lowering device
- wooden planks
- artificial grass
- cloth straps
wooden planks
cloth straps
How many times will the Rabbi stop and pray on the way to the grave?
7
Where is the union located when you place the flag on the casket?
top left hand corner over the left shoulder
In the Catholic service who leads the recessional?
crucifier
What is the correct term for a monument that is erected to honor the WWII veterans, the Washington Monument, or a commemorative bench with a deceased person’s name inscribed?
cenotaph
In the Catholic religion, where are the Rosary Beads placed?
in the hands
If a family member dies outside the U.S. who is responsible to pay for the return of the remains?
the family
According the the FTC, if a client family buys a casket from a third party, what can the funeral director do?
require the family to be responsible for any defects
In the Jewish faith, what is a eulogy or true evaluation of the deceased’s life that is a part of the funeral service?
hesped
What are the first three letters in the Greek word for Jesus?
IHS
What is the leader of the local congregation called in the Islam faith?
Imam
What is the funeral or funeral prayer called in the Islam faith?
Jinazah
What is a vigil service associated with Eastern Orthodox funerals called?
parastas
Who are those that transport only in particular instances and only for those they choose to contract with such as funeral home vehicles and livery?
private carrier
What is an agreement which may be terminated by the purchaser at any time prior to the death of the beneficiary with a refund of the monies paid as prescribed by state law?
revocable contract
Which religious sect requests the use of the words “passed on” rather that “died or deceased” in the death notice or the obituary?
Christian Scientist
What is the Jewish Sabbath called that begins on sundown Friday and ends at sundown Saturday?
shabbat
If you are facing the altar in a Roman Catholic Church, what is the area to the right called?
epistle
In the Jewish faith, what is the anniversary of the death?
yahrzeit
Who is the officiate that leads the Mass in the Roman Catholic Church?
celebrant
What agency has the responsibility to accredit colleges and programs of mortuary science or funeral service education?
The American Board of Funeral Service Education
What is the stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense or obligation to them; wanting only to experience that which is good or pleasant or to avoid that which is painful?
pre-moral
What is regulating the activities or course of activities of an organization; to guide and/or supervise the activities of an organization?
actuating or directing
What form does the funeral director fill out and submit when applying to the Social Security Administration for the “Lump Sum Death Benefit?”
Form SSA 8
What is another name for altar attendant?
acolyte
What is the title of the Buddhist priest?
Bonze
What is the liturgical celebration of the Eucharist in the Roman Catholic Church?
mass
What is a building containing crypts or vaults for entombment?
mausoleum
What is a culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings?
religion
What is the definition of Ethics?
the discipline dealing with moral duty and obligation
If a person complies with the laws of his or her community solely because of fear of going to prison, which stage of Kohlberg’s moral development are they complying with?
pre-conventional stage
All of the following are examples of Kohlberg’s stages of moral development EXCEPT?
- pre-conventional
- conventional
- pre-moral stage
- moral stage
moral stage
Which of the following are the Veteran's Administration Discharge Papers? Form 21-530 Form 40-1330 DD 1375 DD 214
DD214
Which of the following is the Application for a United States Flag for Burial Purposes? DD 214 Form 40-1330 Form 90-2008 Form 21-530
Form 90-2008
A GPL must be presented in all of the following situations EXCEPT?
at the beginning of the arrangement conference
What is the time limit for filing VA “Application for Burial Benefits?”
2 years from date of disposition
What is the time limit for filing for Social Security Lump Sum Death Benefit payment?
2 years from date of death
Which of the following is a religious singer who assists a Rabbi?
cantor
Which of the following is information that is required on the death certificate? religious affiliation informant medical history police report
informant
What is a teacher or ordained leader in the Jewish faith called?
Rabbi
What information should the funeral director collect from the informant to assist with the arrangement conference?
- name and contact information for the next of kin
- location of deceased
- doctor signing the death certificate
- the time of death
name and contact information for the next of kin
What is another word for prayer rail, kneeler, or a kneeling rail?
Prie Dieu
Who accompanies the Armed Forces deceased to the place of burial?
escort
What is the person who presides at the funeral for the Church of Jesus Christ of Latter-day saints called?
bishop
The American Flag is draped over a half couch casket in how many layers?
3
The delayed period for prearranged contracts made away from the Funeral Home, cancellation may be made prior to midnight of which business day after the transaction?
3rd
Where would a Church of Christ Scientist’s funeral be held?
funeral home
On the death certificate, the cause of death which indicates heart failure would be?
- DVT
- CVA
- respiratory failure
- ventricular fibrillation
ventricular fibrillation
In a military funeral, where is the chaplain positioned?
at the head of the casket
Which document is given to the family for them to keep is?
the general price list
What is the Buddhist place of worship called?
pagoda
What is a casket used in a Jewish Orthodox funeral service called?
aron
Under what condition can a Veteran’s Burial Benefit be paid directly to the funeral home?
only when the funeral expense is unpaid
At the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and
stop to kiss the icon
What is the general term designating a place suitable for the reception of a dead human body?
tomb
Which of the following is a speech about the character of a deceased person at the funeral service?
eulogy
What is another name for the funeral procession?
cortege
What is an unsolicited gift to a clergyman called?
honorarium
What is the proper terminology for the placing of cremated remains into a final container?
inurnment
What is the proper title for an officiant of the Christian Science faith?
reader
What is the name given to a symbolic cloth covering placed over the casket?
pall
What is the form of worship that has the scriptures as its central element?
non-liturgical
What is the entry way into the church called?
narthex
What are the ritual garments worn by the clergy?
vestments
What is any item obtained from a third party and paid for by the funeral provider on the purchaser’s behalf?
cash advance
What is the portion of the church surrounding the altar, usually enclosing the clergy?
chancel
What is a transport company called that is required by law to convey passengers or freight without refusal, if the approved fare or charge is paid?
common carrier
what is a chamber in a mausoleum called?
crypt
An Orthodox Jewish service may include:
- a crucifix
- a Rabbi
- cremated remains
- a pagoda
a Rabbi
What is a commemorative inscription on a tomb or cemetery marker?
epitaph
What are the first two and last two verses of a Buddhist hymn that is sung at a the funeral services?
gatha
What is a funeral rite that is in essence devoid of religious connotation?
humanistic
What is a mournful poem or song of lamentation for the dead called?
elegy
What is Kohlberg’s stage of moral development in which the expectations of the family, community, and nation are supported and maintained?
conventional
In the Jewish faith; what is the 30-day mourning period?
Sholoshim
What is the holy book of the Islam faith?
Koran
What is the order of participants in a Military Funeral?
- Colors and Guard
- Clergy
- Casket
- Band
- Escort
- band
- escort
- colors and guard
- clergy
- casket
What is a more pleasant term that is used as a substitute for a less pleasant term when referring to death, such as “they passed” or “they’re gone” instead of “they died”?
euphemism
What is the primary objective of funeral service?
- financial stability of the funeral home
- provide social support network
- fulfill service to families
- provide grief counseling
fulfill service to families
Which of the following is the Statement of Death by Funeral Director form which is submitted to the Social Security Administration? DD 1375 Form 40-1330 Form SSA 8 Form SSA 721
Form SSA 721
If a family is requesting that the deceased be buried at sea, what are the requirements for sea burial?
connection to the military as a dependent, active or veteran
What is the form to “Request for Payment of Funeral and/or Interment Expenses” from the Veterans Administration?
DD1375
In a Catholic funeral, if the aisle is too narrow for the casket-bearers to proceed alongside the casket, where should they go?
may move behind the casket in front of the family
In a Catholic funeral, how are deceased laypersons placed?
with their feet toward the altar
In a Catholic funeral, how are deceased nuns placed?
with their feet toward the altar
In a Catholic funeral, how are deceased priests placed?
with their head toward the altar
If you are facing the altar in a liturgical church, what is the area to the left called?
gospel
Which of the following would be appropriate in a funeral for a member of the Church of the Latter Day Saints?
- be held in the temple
- have a crucifix at the casket
- light a paschal candle
- be held in the chapel
be held in the chapel
Who leads the processional in a Buddhist funeral?
bonze
This is one in which the contract can be terminated by the purchaser at any time prior to their death with a refund of the monies paid as prescribed by state law and is known as a
revocable contract
A preneed contract in which the funeral home guarantees that the services and merchandise will be provided at the time of need for an amount not exceeding the original amount of the contract, plus any interest, regardless of the cost of providing the services and merchandise at the time of death is known as
a guaranteed contract
I’m kind of disappointed, I probably should not say this but…, Well, we could try this idea… These statements are examples of
powerless speech mannerisms
The use of words such as “fast and slow” & “short & long” are examples of ______. Without further explanation, the use of these words can lead to communication problems.
relative language
According to your text, when presented with conflicting verbal & nonverbal messages, communicators are more likely to rely on the ____ ones.
nonverbal
Communication in which two parties involved consider one another as individuals.
interpersonal communication
The process of pronouncing all the necessary parts of a word
articulation