Business Law, Funeral Service Law, FTC & Ethics Flashcards

1
Q

The main source for funeral service regulation

A

state legislature

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2
Q

A man dies in a hotel while on vacation with his wife and minor children. The local funeral home was called by the local police department for removal. The wife refuses to make funeral arrangements. Who had the Duty of Burial?

A

hotel owner

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3
Q

Removal of a dead human body or remains from its place of repose after final disposition has been completed.

A

exhumation

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4
Q

This officer of an ocean going vessel can authorize mandatory burials at sea.

A

captain

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5
Q

The Right of Disposition that gives person with Paramount Right of Disposition the power to bar others from attending the services.

A

Right to Control the Funeral

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6
Q

Type of warranty that indicates merchantability of merchandise for sale

A

implied

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7
Q

Legal doctrine that is the basis for case law

A

stare decisis

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8
Q

Conclusive performance of services with respect to the dead human body.

A

final disposition

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9
Q

A man dies, leaving behind his ex-wife, an adult son from a previous marriage, a brother and both parents. Under the General Rule of Priority, who has the Paramount Right of Disposition?

A

son

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10
Q

Legislative act governing the donation of part or all of a decedent’s body for the purpose of medical research

A

anatomical gift act

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11
Q

Legal theory of the status of a dead body that states that a body is not property, but does come with rights and responsibilities attached to it.

A

Quasi-property Theory

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12
Q

Legally, final disposition must always be made in a manner that is acceptable to

A

the public

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13
Q

The landmark case of Pettigrew v Pettigrew legally defined the

A

General Rule of Priority

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14
Q

A family arranges for the cremation of their mother. They choose a fiberboard, cloth covered receptacle to house the body that does not have a fixed interior. This receptacle would be considered a/an

A

alternative cremation container

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15
Q

Ability of state legislatures that allows them to create laws for the protection of the public

A

police power

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16
Q

A family calls the funeral home to make a removal from their home. What type of contract are the family and funeral home entering into?

A

implied

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17
Q

The most commonly used legal definition of death states that death occurs when this organ ceases to function

A

brain

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18
Q

Chamber specifically designed for the cremation of a dead human body

A

retort

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19
Q

Written laws enacted by cities and townships.

A

ordinances

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20
Q

Jon is going on a safari in Africa. He sets up a power of attorney that gives his daughter the power to handle all of his affairs, but only in the event that he does not return from the trip within a month. What type of power of attorney did Jon set up?

A

Springing General

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21
Q

A family has their relative cremated. They do not make any further arrangements for the disposition of the cremated remains. The funeral director should:

A

lay the cremated remains to rest after state time limit expires

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22
Q

A family calls the funeral home to remove the body of their mother from the hospital to take to the funeral home for burial. What type of custody will the funeral home have upon retrieving the body from the hospital?

A

actual

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23
Q

Which one of the following is NOT a source of law for funeral service?

  • Canon law
  • Case law
  • Common law
  • Statutes
A

canon law

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24
Q

The first civilization to enact funeral laws.

A

Greeks

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25
Q

The power of the government to take private land for public use

A

eminent domain

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26
Q

Legal tenant that states that all people are entitled to a dignified final disposition

A

Right of Decent Burial

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27
Q

Clause in a funeral contract that holds all people signing the contract equally liable for fulfillment of that contract

A

joint and several liability

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28
Q

A dead human body that is intended solely for scientific study and dissection

A

cadaver

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29
Q

The reduction of a dead human body to inorganic bone fragments via intense heat

A

cremation

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30
Q

Listing of individual goods and services provided with corresponding prices for each is called

A

itemization

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31
Q

The legal definition of a dead body

A

the body of a human being deprived of life but not yet entirely disintegrated

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32
Q

Power of attorney ends at the time of the principles

A

death

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33
Q

Two brothers are making arrangements for the disposition of their father. One brother wants to bury their father, the other wants their father to be cremated. To which type of court would the brothers go to resolve this situation?

A

court of equity

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34
Q

A person who owns or controls the property where a death has occurred

A

householder

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35
Q

Inorganic bone fragments left over after the cremation process

A

cremains

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36
Q

The supreme law of the United States

A

U. S. Constitution

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37
Q

Branch of law that deals with legislatures creating laws to enact their powers and duties

A

administrative law

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38
Q

Structure or room that contains several niches

A

columbarium

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39
Q

Two sisters come in to make arrangements for their mother. One sister wants to cremate their mother, though she cannot afford to pay for the cremation. The other sister wishes to bury their mother, and she is willing to pay for the entire service. Which one of the following best describes what the funeral director should do?

  • bury the body, because that’s what the sister who’s paying wants
  • cremate the body, because its easier
  • hold the body until the sisters come to an agreement
  • tell the sisters to take their mother to another funeral home
A

hold the body until the sisters come to an agreement

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40
Q

On a funeral contract, the funeral director must include mandatory FTC disclosures if the contract is”

A

also a Statement of Goods and Services

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41
Q

The Magnuson-Moss Warranty act states that funeral directors must disclose certain information about any warranties, unless the funeral home

A

disclaims all warranties

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42
Q

Generally speaking, it is important that funeral contracts be entered into with person that is/has

A

Paramount Right of Disposition

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43
Q

The person signing cremation authorization, giving permission for the cremation to take place

A

authorizing agent

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44
Q

Receptacle used to transport and house the body for the cremation process

A

cremation container

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45
Q

Permit that allows a proposed building to be built in a zone that would not normally permit that type of structure to operate

A

variance

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46
Q

Municipal ordinances dictating types of building usage within particular geographic areas of the municipality

A

zoning regulations

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47
Q

Pre-need trusts that allow for the trust to pay the income tax on the interest

A

qualified trust

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48
Q

Jim dies and has no family. His estate would have primary liability to pay for his funeral based on the concept of which type of contract?

A

quasi

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49
Q

According to the FTC, to be considered a Door to Door sale, the total sales amount must be over

A

$25

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50
Q

A corporation owned by stockholders from the general public who are not part of a certain profession

A

private corporation

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51
Q

Billy receives a painting and some jewelry from his mother’s estate. Billy would be which type of heir?

A

legatee

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52
Q

In most jurisdictions, which one of the following would have paramount liability for paying funeral expenses

A

decedents estate

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53
Q

Written documentation that changes a will, without voiding said will

A

codicil

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54
Q

Act the completely disregards proper conduct and transcends the bounds of common decency.

A

outrageous act

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55
Q

The process of administering the decedents estate

A

probate

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56
Q

Jules sets up a pre-need for her mother with the local funeral home. The money paid is placed into a trust company. In this scenario, who is the trustor?

A

Jules

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57
Q

Your funeral home hires a trade service to provide and drive a hearse for one of your funerals. This trade service drive would be considered what type of driver?

A

livery

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58
Q

State or condition of having died without a valid will

A

intestate

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59
Q

Failure to exercise ordinary care

A

negligence

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60
Q

John sets up a pre-need contract that can be cancelled at any time, but may require future payments for services contracted for. What type of pre-need did John set up?

A

revocable non-guaranteed

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61
Q

An oral will is termed

A

nuncupative

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62
Q

Bill dies without a will and is survived by his wife and daughter. Bill left an estate of $80,000. Under the Uniform Probate Code, how much of the estate would go to the daughter?

A

$15,000

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63
Q

After the administration of an estate, there is $5000 left to distribute to the heirs. This estate would be described as being

A

solvent

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64
Q

At a graveside service, you line the pallbearers to moved the casket. Without instruction, the pallbearers move that casket to the grave. When putting the casket down, one of the pallbearers falls into the grave, injuring themselves. Can the funeral home be held liable for the injury?

A

Yes, no instruction was given to pallbearers

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65
Q

Unintentional violation of a persons rights

A

tort

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66
Q

George is going on Medicaid. He has a revocable guaranteed trust that contains $3000 for a casket, $5000 for services and $2000 for a mausoleum crypt. How much of this pre-need trust would be considered an asset by Medicaid?

A

$3000

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67
Q

Which of these would be considered a nuisance per se in a residential neighborhood?

  • cemetery
  • doctors office
  • garbage dump
  • movie theater
A

garbage dump

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68
Q

Under his uncles will, Bob was to receive his uncles car. Bob’s uncle had never completely paid off the car, so Bob could not receive it under the will. This is an example of

A

ademption

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69
Q

Tort caused by when a defendant’s actions were purposefully meant to cause a plaintiff severe emotional distress

A

intentional infliction of emotional distress

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70
Q

A funeral home would have how many days to return any payments if a valid cancellation of a door-to-door sale was received?

A

10 business days

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71
Q

You bury the wrong body in a family grave. The family, being very upset, threatens to sue the funeral home. Does the family have ground for a lawsuit?

A

yes, you committed the tort of loss of body

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72
Q

A man calls the funeral home to get information about pre-needs. He sets up an appointment on Monday, at his his, to set up a pre-need. After setting up the pre-need contract, the man would have until midnight of which day to cancel the contract, according to the FTC Cooling Off Rule?

A

Thursday

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73
Q

Awarded damages meant to punish a defendant

A

punitive damages

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74
Q

Under common law, who has paramount liability to pay for children’s funeral expenses?

A

fathers

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75
Q

Bill sets up an instrument that, upon his death, will transfer all of his assets to a banking service that manages the estate for his son. Bill has just set up a/an

A

testamentary trust

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76
Q

A cemetery owned and used by the Catholic Church for the burial of its parishioners would be considered a

A

private cemetery

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77
Q

When a person purchases a cemetery plot, they are purchasing

A

the right to use the plot

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78
Q

Jewelry, cash and cars would all be considered to be what type of estate property?

A

tangible personal property

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79
Q

Mental suffering resulting from grief, severe disappointment, indignation, wounded pride, etc.

A

mental anguish

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80
Q

Landowner’s use of property which interferes with another’s use of their own property

A

nuisance

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81
Q

A woman appointed by a will to represent and administer the estate

A

executrix

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82
Q

Funeral homes may be held liable for their aftercare programs if those programs are held out to be

A

therapy

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83
Q

Type of zone that is used for both housing and businesses

A

mixed-use zone

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84
Q

John dies without a will. After administration of his estate, each of his 4 surviving children receive $1000, while the 2 children of his dead son Bob receive $500 each. The distribution to John’s children is an example of what type of intestate succession?

A

per capita

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85
Q

Which of the following types of pre-need vehicles is NOT considered an asset by Medicaid/SSI:

  • guaranteed
  • irrevocable
  • non-guaranteed
  • revocable
A

irrevocable

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86
Q

Bill had set up a guaranteed pre-need insurance account for a complete traditional funeral service and casket at a funeral home in California many years ago. He now wishes to transfer the pre-need to your funeral home. Which of the following statements best describes the action your funeral home can take?

  • do not have to accept pre-need, insurance policies are not transferable
  • do not have to accept pre-need, up to receiving funeral home to guarantee the price or not
  • must accept pre-need, all pre-need accounts are guaranteed, regardless of funeral home
  • must accept pre-need, insurance policies are always transferable
A

do not have to accept pre-need, up to the receiving funeral home to guarantee the price or not.

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87
Q

At a funeral, your limousine breaks down. You ask the pastor if he would drive the family to the cemetery in his own car, making sure to describe the route to the cemetery and instructing him to follow the coach. Along the way, the pastor runs into an abutment, injuring his passengers. Could the funeral home be held liable for the pastors accident?

A

yes, the pastor was an agent driver

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88
Q

This federal act was enacted to enforce workplace safety and training

A

occupational safety and health act

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89
Q

The Equal Pay Act clause of the Fair Labor Standards Act states that employers cannot discriminate in pay on the basis of

A

gender

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90
Q

The Americans with Disabilities Act describes businesses providing goods and services to the public as

A

public accommodations

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91
Q

According to the OSHA Bloodborne Pathogen Standard, containers used to store and transport infectious waste must be labeled this color

A

red

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92
Q

A funeral director is paid hourly, has wide discretion in their job, and has a Bachelors Degree. Would this funeral director be exempt from the FLSA overtime standards?

A

no, they are paid by the hour

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93
Q

So as to avoid undue hardships on employers, the ADA states that accommodations that would allow disabled employees to perform their job should be

A

de minimus

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94
Q

The study of the symptoms and mode of transmission of pathogens

A

epidemiology

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95
Q

Civil Rights investigations are conducted by the

A

EEOC

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96
Q

According to the FLSA, a work week must

A

consist of 168 hours

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97
Q

The ADA describes employees who have the required qualifications for the job and are able to perform the essential tasks of the job with minimal accommodations as

A

qualified individuals

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98
Q

The OSHA Hazard Communications Standard states that employers are required to keep documentation on which on of the following?

  • exposures to OPIM
  • Formaldehyde levels
  • orders of new chemicals
  • spills of hazardous chemicals
A

spills of hazardous chemicals

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99
Q

People living in a funeral home, providing security in return for lodging are considered

A

caretakers

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100
Q

Which one of the following is NOT a protected class covered by the Title VII of the Civil Rights Act?

  • skin color
  • social status
  • national origin
  • religion
A

social status

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101
Q

Form that indicates pertinent information about a chemical

A

Material Safety Data Sheet

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102
Q

Who conducts the initial ADA Readily Achievable Test for barrier removal?

A

Business owner

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103
Q

The manager of one of your branch funeral chapels would be considered which type of White Collar Employee?

A

executive employee

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104
Q

OSHA describes pathogenic microorganisms that are present in human blood as

A

bloodborne pathogens

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105
Q

Type of agreement allowing employers to 1/2 regular rate of pay for overtime

A

variable work week

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106
Q

Civil Rights violation investigations will determine whether there is cause or no cause for action within what time frame?

A

180 days

107
Q

OSHA requires funeral homes to post which one of the following in areas where employee notices are normally posted:

  • form 101
  • form 200
  • poster 1974
  • poster 2203
A

poster 2203

108
Q

Your funeral home has employed a funeral director for 20 years. They are becoming unable to hear very well. Is the funeral home required to provide the embalmer with cochlear implants, so they can continue to serve families?

A

No, cochlear implants would primarily benefit the embalmer in everyday life

109
Q

The FLSA is enforced by the

A

department of labor

110
Q

The OSHA standard concerned with providing information on and averting parenteral injuries

A

Needlestick Safety and Prevention Act

111
Q

The Public Accommodations aspect of the ADA has less strict standards for buildings built

A

prior to 1993

112
Q

The Age Discrimination In Employment Act only prohibits discrimination against individuals over the age of

A

40

113
Q

The concept that embalmers should treat all bodies as if they died of infectious diseases

A

Universal Precautions

114
Q

An on call apprentice is free to pursue personal activities while on call, as the phones are forwarded to their cell phone. According to the Fair Labor Standards Act, is the funeral home required to pay the apprentice for the entire time they’re on call?

A

No, they are waiting to be engaged

115
Q

The Public Accommodations aspect of the ADA states that barrier removal need not put undue strain on the finances and practices of the business. The ADA describes this as:

A

readily achievable

116
Q

OSHA’s Bloodborne Pathogen Standard requires employers to describe all jobs and tasks that may cause employees to come into contact with blood or contaminated objects. This procedure is called

A

exposure determination

117
Q

Employers are required to keep records of any Civil Rights actions for how long?

A

6 months

118
Q

Which one of the following classes of employees would be exempt from the Minimum Wage provisions of the FLSA?

  • part time employees
  • seasonal workers
  • student workers
  • white collar
A

student workers

119
Q

According to the OSHA Formaldehyde Rule, which one of the following conditions would necessitate retesting of formaldehyde levels?

  • different embalming chemicals are used
  • new secretary hired
  • removal cots have been upgraded
  • STEL levels at 0.75 ppm
A

different embalming chemicals are used

120
Q

At a removal, it is brought to your attention that the decedent has AIDS. Can you charge extra for the embalming of the decedent’s body?

A

No, ADA protects disabled people’s families

121
Q

Your funeral home regularly utilizes the services of a trade embalmer. The trade embalmer embalms the bodies in their own facility, uses their own equipment, and performs embalming for other local funeral homes. Is your funeral home required to pay the trade embalmer an hourly wage?

A

No, they would be considered an independent contractor

122
Q

According to the Formaldehyde Rule, employers are required to keep doctors opinions of Medical Disease Questionnaires for

A

30 years

123
Q

Which one of the following acts would the Public Accommodations aspect of the Americans with Disabilities Act mandate be performed first?

  • install curb ramps
  • remove high pile carpet
  • widen bathroom stalls
  • widen doors to the casket room
A

install curb ramps

124
Q

White Collar employees must be paid a minimum of how much per week?

A

$455

125
Q

An embalmer wears a formaldehyde detection badge for 15 minutes during an embalming. The results of the test indicate formaldehyde levels at 0.76 ppm. Which of the following statements would be true concerning these test results?

  • the test passed as the Action Level was reached
  • the test failed as the Action Level was not reached
  • the test failed as the Permissible Exposure Limit was reached
  • The test passed as the Permissible Exposure Limit was not reached
A

The test passed as the Permissible Exposure Limit was not reached

126
Q

The FTC Funeral Rule was enacted in what year?

A

1984

127
Q

OSHA dictates that embalmers should treat all bodies as if they had deadly infectious diseases. This theory of body treatment is called

A

Universal Precautions

128
Q

Which one of the following statements about the Fair Labor Standards Act variable workweek agreement would be true?

  • employees do not have to agree to it for it to be enacted
  • employee receives a base weekly salary, regardless of hours worked
  • overtime pay is 1 1/2 regular hourly rate
  • working hours must be between 8 am & 8 pm
A

employee receives a base weekly salary, regardless of hours worked

129
Q

According to the FTC Funeral Rule, which one of the following must be given for client retention?

  • casket price list
  • general price list
  • outer burial container price list
  • urn price list
A

general price list

130
Q

Documents that contain chemical makeup, flammability and manufacturer information on hazardous substances

A

safety data sheet

131
Q

Listing of all goods and services and their prices individually on a statement of goods and services is called

A

itemization

132
Q

OSHA requires funeral homes to display this poster, which details workplace safety, in employee areas

A

2203

133
Q

According to the FTC, Alternative Cremation Containers must:

  • be constructed of metal
  • be able to be buried
  • have exterior decoration
  • have no fixed interiors
A

have no fixed interiors

134
Q

A funeral home requires the purchase of one of their caskets before they will provide services. This type of requirement is called a

A

tying arrangement

135
Q

Which one of the following is NOT one of the FTCs 16 Mandatory Goods and Services:

  • limo
  • services and facilities for funeral ceremony
  • transfer of remains to funeral home
  • urn price range
A

urn price range

136
Q

According to the FTC Funeral Rule, the casket price list must be given to consumers

A

prior to the funeral director showing caskets to the consumer

137
Q

A mausoleum notices that a crypt is leaking. To avoid confrontation and causing family trauma, the mausoleum removes the body from the crypt and cleans up the leakage. Is the mausoleum acting in a legal manner?

A

No, unauthorized disinterment is illegal under both statute and common law

138
Q

Which one of the following is NOT one of the FTCs 6 Mandatory General Price List Disclosures?

  • alternative containers
  • embalming
  • right of selection
  • limo availability
A

limo availability

139
Q

According to the FTC Funeral Rule, funeral homes that DO NOT offer direct cremations:

  • do not have to distribute a general price list
  • do not have to list an alternative cremation container on the casket price list
  • have to distribute an Urn Price List
  • have to list a cremation casket on the GPL
A

do not have to list an alternative cremation container on the casket price list

140
Q

The presentation of the Statement of Funeral Goods and Services to the family is to be made

A

at conclusion of the funeral arrangements

141
Q

The FTC Funeral Rule states that, concerning telephone price inquiries, funeral homes:

  • can require people to come to the funeral home for information
  • can require people to identify themselves
  • must give accurate pricing information
  • must mail out a GPL, when one is requested
A

must give accurate pricing information

142
Q

The FTC has a Triggering Event that indicates when a general price list should be distributed. This triggering event is any inquiry into prices or merchandise that is

A

face-to-face

143
Q

The FTC Funeral Rule states that, concerning cash advance items, funeral homes:

  • can list the cash advance items as one charge
  • cannot markup cash advance items
  • do not have to tell people how much they marked up cash advance items
  • do not have to tell people they marked up a cash advance item
A

do not have to tell people how much they marked up cash advance items

144
Q

Which one of the following would be an exception to the FTC Funeral Rules prohibition against tying arrangements:

  • automotive fees
  • cash advances
  • non-declinable basic services fee
  • restoration fees
A

non-declinable basic service fee

145
Q

Gene does not see any funeral merchandise at his funeral home. Instead, he sends all of the families he serves to buy funeral merchandise from his neighbors casket/urn store. Would Gene be required to follow the FTC Funeral Rule?

A

No, Gene only sells funeral services

146
Q

Which of the following are statutory duties of the funeral director:

  • following health laws and regulations
  • negligent funeral directing
  • security permits
  • negligent embalming
A

following health laws and regulations & securing permits

147
Q

If the 8-hour TWA is _____, the employer has exceeded the Action Level and is required to take certain remedial steps.

A

.5ppm

148
Q

Funeral Directors are required by the Funeral Rule to retain all price lists for _____ after the price list was last distributed.

A

1 year

149
Q

The Health Insurance Portability and Accountability Act has which impact on funeral homes?

  • No specific HIPPA regulations apply to funeral homes
  • funeral homes are considered Business Associates
  • Funeral homes are considered Covered Entities
  • Funeral homes have no access to confidential health information
A

no specific HIPPA regulations apply to funeral homes

150
Q

Which of the following is not one of the 16 goods and services that must be separately itemized on the GPL?

  • transfer of remains to the funeral home
  • a limo
  • the flower car
  • the facilities and services for viewing
A

the flower car

151
Q

When the funeral director is only agreeing that amounts paid on the contract, plus accruals, will be applied toward the price of the funeral, the contract is said to be _____.

A

non-guaranteed

152
Q

Which one of the following is not part of a variable workweek agreement?

  • it is easy to administer and determine the employee’s regular hourly rate
  • it must be in writing and signed by the employee
  • it guarantees the employee a base weekly salary regardless of hours he/she worked
A

it is easy to administer and determine the employee’s regular hourly rate

153
Q

The Civil Rights Act, including the Pregnancy Discrimination Act, applies to all employers having ___ or more employees.

A

15

154
Q

Under the General Rule of Priority, who is primarily responsible for the expenses of disposing of the body?

A

deceased person’s estate

155
Q

Leo hears Mona falsely accuse Nick of stealing from their employer. The statement is defamatory

  • because a third party heard it
  • only if Nick suffers emotional distress
  • only if the statement is also published in the media
  • only if the statement was made in an annoying manner
A

because a third party heard it

156
Q

Kelly is a casket salesperson. Kelly commits fraud if, to make a sale, she:

  • discloses the truth
  • represents as a fact something that she knows is untrue
  • states an opinion concerning something that she knows nothing about
  • uses puffery
A

represents as a fact something that she knows is untrue

157
Q

Friendly Funeral Home must use reasonable care on its premises to warn patrons of:

  • all risks
  • hidden risks
  • obvious risks
  • no risks
A

hidden risks

158
Q

To find criminal liability, most crimes require

A

a specified state of mind and the performance of a prohibited act

159
Q

Mary, who is charged with a crime, claims that Nick, a government agent, entrapped her. For entrapment to be a valid defense:

  • Mary must not have been predisposed to commit the crime
  • Nick must have pressured Mary into committing the crime
  • Nick must have suggested that the crime be committed
  • all of the above
A

all of the above

160
Q

Monster Mortuary, Inc. makes an offer to the owners of Local Funeral Homes to buy an entire company. The power to revoke the offer rests with

  • Monster and Local together only
  • Monter or Local
  • Monster, the offeror, only
  • Local, the offeree, only
A

Local, the offeree, only

161
Q

Bill offers to sell his mortuary to Dina for $100,000. Dina replies, “The price is too high. I will offer to buy it for $90,000.” Dina has:

  • accepted the offer
  • made a counteroffer without rejecting the offer
  • rejected the offer and made a counteroffer
  • rejected the offer without making a counteroffer
A

rejected the offer and made a counteroffer

162
Q

Kay contracts to sell her casket business to Larry. Larry builds an addition to his funeral home in which to display the caskets. Kay’s later attempt to cancel the contract is:

  • effective because Kay did not ask Larry to build anything
  • effective because Lay wants to sell the business to someone else
  • not effective because Larry has detrimentally relied on Kay’s offer
  • not effective because Larry may not be able to obtain a similar business for a similar price elsewhere
A

not effective because Larry has detrimentally relied on Kay’s offer

163
Q

Joy and Karl contract for the sale of Joy’s prize-winning show dog for $1000. Unknown to either party, the dog has died. Karl is:

  • entitled to another dog of equivalent value
  • not required to pay due to the mutual mistake
  • not required to pay du to the unilateral mistake
  • required to pay because he assumed the risk the dog might die
A

not required to pay due to the mutual mistake

164
Q

Mike and National Casket Supply (NCS) enter into an oral contract under which Mike agrees to design caskets for NCS for two years. This contract is

A

not enforceable

165
Q

A contract which contains a clause stating that any assignment is “void” effectively prohibits:

  • any assignment
  • no assignment
  • only an assignment that does not include payment of consideration
  • only an assignment that would increase the risk of nonperformance
A

any assignment

166
Q

Compensatory damages are normally assessed to:

  • compensate a nonbreaching party for the loss of a bargain
  • establish, in the absence of a loss, that a party acted wrongfully
  • pay for harm caused by special circumstances beyond a contract
  • penalize a breaching party
A

compensate a nonbreaching party for the loss of a bargain

167
Q

Peak Professionals order goods from Quick Stock Company. Peak plans to market the goods to consumers generally. Quick identifies their goods. Before they are shipped to Peak, an insurance interest in the goods exists in:

  • Peak and Quick, but not consumers generally
  • Peak, Quick and consumers generally
  • Peak only
  • Quick only
A

Peak and Quick, but not consumers generally

168
Q

Dana, an agent for Evan, signs an agreement on Evan’s behalf but neglects to tell Evan that the agreement requires payment of certain taxes. The government prosecutes Evan for failing to pay the taxes. Evan is:

  • liable, because Dana’s knowledge is assumed to be known by Evan
  • liable, because paying taxes is mandated by the Constitution
  • not liable, because he was not given adequate notice
  • not liable, because he was not informed of the tax liability by Dana
A

liable, because Dana’s knowledge is assumed to be known by Evan

169
Q

Eve is the agent of Franco, an actor. Eve makes a deal for Franco to act in a new movie for Great Productions, Inc. The contract is binding on Franco if it is signed on his behalf by:

  • Eve
  • Great Productions
  • The Screen Actors Guild
  • none of the above
A

Eve.

170
Q

United Funeral Services employs Vic as a driver. While driving a United hearse within the scope of employment, Vic negligently causes an accident in which Wendy is injured. Wendy can recover from:

  • United only
  • United or Vic
  • Vic only
  • Wendy’s insurance company only
A

United or Vic

171
Q

The right to drive across another’s property is

A

an easement

172
Q

Clean Cremation Corporation operates a crematorium that accepts remains by Best Carrier Company from Central Mortuary, Inc. A release of the waste is discovered at the site, and the EPA cleans it up. The EPA can recover the cost of the cleanup from:

  • Clean only
  • Clean or Central Mortuary only
  • Clean, Central Mortuary, or Best Carrier
  • not Clean, Central Mortuary or Best Carrier
A

Clean, Central Mortuary or Best Carrier

173
Q

Best Practice Crematorium agrees to hire Melanie for one year at a salary of $500 per week. When Best Practice cancels the contract, Melanie spends $100 to obtain a similar job that pays $450 per week for a year. Melanie is entitled to recover:

  • the amount of wages promised by Best Practices
  • the difference between the wages of the two jobs
  • $100
  • no money
  • a and c
  • b and c
A

b and c

174
Q

A person who is owed money is

A

a creditor

175
Q

A law enacted by a city or town is

A

an ordinance

176
Q

The burden of proof in a criminal case is

A

beyond reasonable doubt

177
Q

Damages assessed to punish a wrongdoer are

A

punitive damages

178
Q

The rules of business transactions are contained in the

A

Uniform Commercial Code

179
Q

A person who is appointed to act for a principal is the principal’s

A

agent

180
Q

A document starting a civil suit is called a

A

complaint

181
Q

A criminal offense punishable by more than one year in prison is a

A

felony

182
Q

The rule requiring certain contracts to be in writing is known as the Statute of

A

Frauds

183
Q

The overall management of a corporation is the responsibility of its

A

officers

184
Q

The party who is sued in a civil suit is known as the

A

defendant

185
Q

A business that is owned by one person is classified as a

A

sole proprietorship

186
Q

The person appointed by a court to oversee an estate is

A

a personal representative

187
Q

A private lawsuit for damages caused by intentional or negligent acts is

A

a tort

188
Q

Consideration in a contract could be:

1 personal property
2 money
3 a promise of service
4 misrepresentation

A

personal property, money, a promise of service

189
Q

Operators of funeral homes are subject to regulation by:

a. federal government
b. state government
c. local government
both a and b
both a and c
both b and c
all of the above

A

all of the above

190
Q
Documents acceptable for determining who has the right to control disposition under Minnesota law inclue
a Health Care Directive
b Power of Attorney
c Last will and testament
both a and b
both a and c
both b and c
all of the above
A

a and c
health care directive
last will and testatment

191
Q

In the absence of a document conferring right to disposition, the right to control disposition extends first to

A

the decedent’s surviving spouse

192
Q
Funeral directors are required to provide clients with a price list of goods and services under
federal law
Minnesota law
both 
neither
A

both, federal law and Minnesota Law

193
Q

The maximum payment a funeral director may receive for referring a client to a specific cemetery is

A

may not receive any payment

194
Q

A client has not claimed a deceased’s cremains for more than 30 days. In Minnesota, if the funeral home sends notice by certified mail to the person with the power to control disposition, how long must the funeral home wait before it is allowed to lawfully dispose of the cremains?

A

120 days

195
Q
Crematoriums are licensed under:
a. federal law
b. state law
c. local law
both a and b
both a and c
both b and c
all of the above
A

all of the above

196
Q
Under the Fair Labor Standards Act, which of the following may be denied overtime when working more than 40 hours per week?
a. professionals
b. clerical staff
c. administrators
both a and b
both a and c 
both b and c
none of the above
A

a and c

professionals and administrators

197
Q
The Americans with Disabilities Act applies to employers with:
2 or more employees
5 or more employees
10 or more employees
15 or more employees
25 or more employees
A

15 or more employees

198
Q
The Occupational Safety Health Act applies to:
a. funeral homes
b. crematoriums
both a and b
neither a and b
A

both a and b

funeral homes and crematoriums

199
Q

In determining whether a person is an employee or an independent contractor, factors considered by the IRS include:
a. the extent of the direction and control exercised over the person’s work
b. who supplies the tools used by the person
c. how the person is paid for the work
both a and b
both a and c
both b and c
all of the above

A

all of the above

200
Q

In Minnesota, a dead body must be cremated within how many hours of the crematorium accepting legal and physical custody of the body?

A

24

201
Q

A person dying without a will is considered

A

intestate

202
Q

If an unmarried woman dies without a will, her property goes to

A

her children

203
Q

A womon who has a will is called

A

a testatrix

204
Q

Typically, the liability exposure for cremation as opposed to burial is compared as follows:

  • exposure for burial is higher
  • exposure for cremation is higher
  • exposure for burial and cremation are the same
  • there is no exposure in either case
A

exposure for cremation is higher

205
Q

Insurance covering employees for on-the-job injuries is called

A

worker’s compensation insurance

206
Q

A document which grants another the power to make medical decisions is a

A

health care directive

207
Q
Of the following, who has the primary right to control final disposition of a body?
adult son
cousin
creditor
state
A

adult son

208
Q

In legal terminology, a dead human body is considered

A

quasi-property

209
Q

The funeral director who has physical possession of a dead human body is said to have

A

actual custody

210
Q

Although a dead human body is in one mortuary, the mortuary which has control of the final disposition is said to have

A

constructive custody

211
Q

The FTC Funeral Rule requires that the GPL contain all of the following EXCEPT the

  • casket price range
  • reason for embalming
  • charge for the hearse
  • charge for forwarding remains
A

reason for embalming

212
Q

A legal document which modifies an existing will is called a

A

codicil

213
Q

Legal cases involving the property of a deceased person are conducted in

A

probate court

214
Q

Which of the following must comply with the FTC Funeral Rule?

  • All funeral providers
  • Only licensed Funeral Directors
  • Only licensed Funeral homes
  • only if consumers buy both funeral goods and funeral services
A

all funeral providers

215
Q

When does the FTC Funeral Rule NOT apply to pre-need arrangements?

  • it never applies to pre-need contracts
  • it always applies to pre-need contracts
  • only when changes are made to existing pre-need contracts
  • when pre-need contracts were entered into before the Rule went into effect in 1984
A

when pre-need contracts were entered into before the Rule went into effect in 1984

216
Q

You must give the GPL to

A

anyone who asks, in person, about funeral goods, funeral services, or the prices of such goods or services

217
Q

The triggering event for giving out the GPL is

A

a face-to-face meeting anywhere

218
Q

A verbal offer of a GPL is not enough

A

you must physically offer consumers a GPL that they can keep and take home with them

219
Q

Which of the following is NOT identifying information required on the GPL?

  • email address of the funeral provider’s place of business
  • name of funeral provider’s place of business
  • address of funeral provider’s place of business
  • phone number of funeral provider’s place of business
A

email address of the funeral provider’s place of business

220
Q

Which of the following is required identifying information on the GPL?

  • the caption “GPL”
  • the effective date of the price list
  • email address of the funeral provider’s place of business
  • website of the funeral provider’s place of business
A

the effective date of the price list

221
Q

Which of the following is NOT one of the 6 disclosure required on your GPL?

  • memorial products price list
  • embalming
  • the basic services fee
  • the casket price list
A

memorial products price list

222
Q

Which of the following is NOT one of the 6 disclosures required on your General Price List?

  • outer burial container price list
  • alternative containers for direct cremation
  • embalming
  • transportation service fee
A

transportation service fee

223
Q

Which of the following is NOT one of the 6 disclosures required on your General Price List?

  • memorial service fee
  • embalming fee
  • basic services fee
  • the consumer’s right to select only the goods and services desired
A

memorial service fee

224
Q

Which of the following is NOT one of the required itemized prices on the GPL?

  • hearse
  • limo
  • flower vehicle
  • direct cremation
A

flower vehicle

225
Q

Which of the following is NOT one of the required itemized prices on the GPL?

  • use of facilities and staff for a reception
  • transfer of remains to funeral home
  • use of facilities and staff for viewing
  • use of facilities and staff for funeral ceremony
A

use of facilities and staff for a reception

226
Q

Which of the following is NOT one of the required itemized prices on the GPL?

  • direct cremation
  • immediate burial
  • forwarding of remains to another funeral home
  • traditional service with cremation
A

traditional service with cremation

227
Q

Which of the following is not one of the four itemized prices considered minimal services?

  • basic services of funeral director and staff, and overhead
  • forwarding of remains to another funeral home
  • receiving remains from another funeral home
  • direct cremation
A

basic services of funeral director and staff, and overhead

228
Q

For forwarding of remains and receiving remains, the GPL should:

  • list one price for each of these items and describe all services you will provide for the quoted price
  • describe all services you will provide and itemize a price for each service
  • you have the option to itemize each service or provide a single price for all services rendered
  • the prices for these items do not need to include all charges related to each service provided, for example you do not need to include third party items in the quoted price
A

list one price for each of these items and describe all services you will provide for the quoted price

229
Q

Which of the following must be described in the GPL under the direct cremation required itemized price?

  • direct cremation with a memorial service price
  • the services and container provided for each price
  • direct cremation with the scattering of ashes price
  • direct cremation with embalming and visitation price
A

the services and container provided for each price

230
Q

With respect to the GPL, the price of the actual cremation of the deceased

A

may or may not be included in your price for direct cremation

231
Q

Which of the following is the only item that can be made non-declinable to the consumer per the FTC Funeral Rule?

A

basic services of funeral director and staff

232
Q

The embalming item price on the GPL

A

should include all service fees and any equipment or facility charges for providing this service

233
Q

Which of the following would NOT be considered a service to be included under the itemized item: other preparation of the body?

  • cosmetic work
  • washing body
  • disinfecting body
  • embalming
A

embalming

234
Q

Which of the following is NOT true regarding the use of facilities and staff for viewing itemized item?

  • you must charge a flat fee for this item
  • your price for viewing should include charges for both services of staff and the facilities used
  • you should not list two separate charges relating to a viewing
  • if you provide staff services for viewing held at another facility, you should list a separate fee for such services
A

you must charge a flat fee for this item

235
Q

Which of the following is NOT true regarding the use of facilities and staff for a funeral ceremony?

  • you must list two separate charges relating to a funeral ceremony, such as one for the facilities and another for the staff
  • the charge for a funeral ceremony, is referring to a commemorative service with the body present
  • the charge for a funeral ceremony at the funeral home should include both the use of facilities and the necessary staff services
  • if you provide staff services for a funeral ceremony at another facility, such as a church, you should list a separate fee for such services
A

you must list two separate charges relating to a funeral ceremony, such as one for the facilities and another for the staff

236
Q

Which of the following is NOT true regarding the use of facilities and staff for a memorial service?

  • the charge should include both the use of facilities and the staff services
  • you should not list two separate charges relating to a memorial service, one for the use of facilities and another for the staff services
  • if you provide staff services for a memorial service at another facility, such as a church, you should list a separate fee for such services
  • this is a charge for a commemorative service with the body present
A

this is a charge for a commemorative service with the body present

237
Q

Which of the following is NOT true regarding use of equipment and staff for graveside service?

  • your charge for this service does not need to include both staff services and any equipment you may provide (such as tent and chairs)
  • you should not list two separate charges relating to a graveside service, one for equipment and another for staff services
  • if your charge for a funeral ceremony normally includes a committal service at the grave following the funeral, you can continue this practice, or you may offer a separate charge for a committal service following a funeral ceremony
  • the separate charge for a graveside service is intended for those situations where there is no funeral ceremony at the funeral home or elsewhere
A

your charge for this service does not need to include both staff services and any equipment you may provide (such as tent and chairs)

238
Q

Which of the following is TRUE regarding the required itemized section titled Hearse?

  • you may NOT charge a flat fee with an additional mileage charge
  • you must utilize a flat fee for this item
  • you can use any pricing method for the use of the hearse, such as a flat fee, an hourly charge, or a mileage charge
  • hearse is not required to be itemized
A

you can use any pricing method for the use of the hearse, such as a flat fee, an hourly charge, or a mileage charge

239
Q

Which of the following is TRUE regarding the required itemized section titled, Limousine?

  • you can use any pricing method for the use of the limo, such as a flat fee, an hourly charge, or a mileage charge
  • you may NOT charge a flat fee with an additional mileage charge
  • you must utilize a flat fee for this item
  • limo is not required to be itemized
A

you can use any pricing method for the use of the limo, such as a flat fee, an hourly charge, or a mileage charge

240
Q

Which of the following is NOT true regarding the required itemized section titled Casket prices?

  • you can list a casket price range, with the disclosure about the availability of the casket price list
  • you must always list the prices of individual caskets on your GPL
  • you can list the prices of individual caskets on your GPL
  • casket prices is a required itemized section
A

you must always list the prices of individual caskets on your GPL

241
Q

Which of the following is NOT one of the special groups you are allowed to have an alternative price list?

  • civic organizations
  • children and infants
  • government agencies
  • religious groups and memorial societies
A

civic organizations

242
Q

If you do not list the retail price of each casket on your GPL, you must prepare a separate printed or typewritten Casket Price List. The CPL must contain all of the following EXCEPT:

  • the name of your business
  • the caption “Casket Price List”
  • the address of your business
  • the effective date for the CPL
A

the address of your business

243
Q

You must show the CPL

A

to anyone who asks in person about the caskets or alternative containers that you offer or inquiries about their prices

244
Q

You must show the Outer Burial Container Price List

A

to all persons asking about outer burial containers or their prices

245
Q

Which of the following is NOT true regarding giving the consumer a copy of the Statement of Funeral Goods and Services Selected?

  • it is not required to give each consumer a completed Statement at the end of the arrangements discussion
  • you must give each consumer a completed statement at the end of the arrangements discussion
  • if arrangements are made over the telephone, you should give the consumer the statement at the earliest possible date
  • giving a consumer a copy of the statement at the funeral or mailing it to the consumer at some later date does not meet the requirements of the rule
A

it is not required to give each consumer a completed Statement at the end of the arrangements discussion

246
Q

You must list each cash advance item separately on the Statement of Funeral Goods and Services Selected, together with a price for each item. Which of the following does NOT describe a cash advance?

  • accommodation
  • cash disbursement
  • cash advancement
  • debit
A

debit

247
Q

You must list each cash advance item separately on the Statement of Funeral Goods and Services Selected, together with a price for each item. Which of the following does NOT describe a cash advance?

  • embalming
  • clergy honoraria
  • death certificates
  • obituary notices
A

embalming

248
Q

You must place 3 disclosures on your Statement of Funeral Goods and Services Selected. They should be set out, word-for-word, exactly as the Rule prescribes. Which of the following is NOT one of these disclosures?

  • legal requirements
  • embalming
  • religious requirements
  • cash advance items
A

religious requirements

249
Q

The legal requirements disclosure on the Statement of Funeral Goods and Services Selected indicates you will explain, in writing, all of the following EXCEPT

  • legal requirements
  • service requirements
  • cemetery requirements
  • crematory requirements
A

service requirements

250
Q

The embalming disclosure on the Statement of Funeral Goods and Services Selected says all of the following EXCEPT:

  • you do not have to pay for embalming you did not approve
  • if you charge for embalming, we will explain why below
  • the form should leave enough space for you to explain the reason for embalming
  • you must pay for embalming even if you did not approve of the procedure
A

you must pay for embalming even if you did not approve of the procedure

251
Q

The Cash Advance Items disclosure on the Statement of Goods and Services Selected says if you charge for purchasing a cash advance item, or if you receive and retain a rebate, commission, or trade or volume discount for a cash advance item

A

this is your privilege as a funeral home operator

252
Q

Which of the following is NOT one of the six areas that the Funeral Rule specifically prohibits misrepresentations?

  • embalming
  • transportation
  • casket for direct cremation
  • preservative and protective value claims
A

transportation

253
Q

Which of the following is NOT one of the reasons you can charge a fee for embalming?

  • federal law requires embalming
  • state or local law requires embalming
  • you have obtained prior approval for embalming from a family member or other authorized person
  • you have no reason to believe that the family does not want embalming performed
A

federal law requires embalming

254
Q

You must keep price lists for at least ___ year(s) from the date you last distributed them to customers.

A

1

255
Q

A formal set of statements that establish a basic expectation of behavior within an organization.

A

Code of Ethics

256
Q

Do unto other as you would have them do unto you.

A

The Golden Rule

257
Q

Mutual interpersonal expectations, relationships, and interpersonal conformity.

A

Kohlberg’s conventional state 3

258
Q

Universal ethical principles.

A

Kohlberg’s post-conventional stage 6

259
Q

Regarding women, one of the recurring themes is a desire to avoid hurting others through individual actions, a deep seeded desire to avoid inflicting injury on others.

A

Carol Gilligan

260
Q

Generally refer to man-made rules and regulations that govern society and are concerned with conduct.

A

laws

261
Q

A branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions, concerned with motives for conduct and the attitudes toward conduct.

A

ethics

262
Q

No moral judgment can do more than reflect the customs of the society in which it is made.

A

relativism

263
Q

If someone’s culture is absent of a focus on the worship of a god or god’s, it is considered to be

A

non-theistic

264
Q

Which of the following is not considered an ethical consideration specific to funeral service?

  • confidentiality
  • responsibility to the deceased
  • responsibility to the general public
  • inequitable service to all
A

inequitable service to all