Comm Exam 2 Flashcards by Dalena Huynh

Interpersonal Relationships

connections and dependence between 2 people

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relational network

web of relationships that connect people

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social information processing theory

Joe Walters - people use unique language over the internet that is just as close as face-to-face speaking

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Why We Form Relationships

to be stimulated, to achieve goals

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How we form relationships

based on proximity, physical attraction, similarity

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social exchange theory

balancing advantages and disadvantages of a relationship

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relational dialectics theory

contradictory feelings that happen all the time

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autonomy vs. convention

independence vs. dependence

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openness vs. closedness

revelation vs. concealment

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predictability vs. novelty

conventionality vs. uniqueness

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URT

Uncertainty Reduction Theory

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URT: ??

to reduce uncertainty by passive, active, and interactive strategies

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Social Penetration Theory

partners move from superficial levels to greater intimacy

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CPM

Communication Privacy Management Theory

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CPM: ??

When to reveal and when to conceal private information

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Public Private

to reveal or conceal private information

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Private information

information inaccessible to others

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Privacy rules

decisions about sharing private information

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Boundaries

representation of two sides

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Personal boundaries

contain individual information

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collective boundaries

contain shared information

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Boundary coordination

the way collective boundaries are maintained

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Boundary linkages

alliances between owners of information

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Boundary ownership

the rights and responsibilities of owners

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Permeability

how information is passed through the boundary

STA

Strategic Topic Avoidance

Strategic Topic Avoidance:

to maneuver the conversation away from undesirable topics because of the potential for embarrassment, vulnerability, relational decline

Stages of a relationship

initiating, exploratory, intensification, stable, declining, termination

Initiating

stage where you make contact with a person

exploratory

seeking relatively superficial information from your partner

intensification

when partners become increasingly intimate

stable

relationship is no longer temporary; integrating: "becoming one" and bonding: when two partners share formal symbolic messages with the world

declining

when the relationships start to fall apart

termination

end of relationship

Productive conflict

conflict that is managed effectively

conflict triggers

inaccurate perceptions, incompatible goals, unbalanced costs and rewards, provocation

factors that affect conflict

power, attitudes, climate, culture, gender, channel

conflict management

the way we engage in conflict

strategies to manage conflict

escaptist, challenging, cooperative, focus on issues, debate and argue, consider options, consider the importance of the outcomes, reassure your partner

conflict outcomes

compromise, trading, random selection, win win, lose lose, separation, allocation of power

politeness theory:

explains how and why individuals try to promote, protect, or save face

face:

desired self-image

positive face

need to be liked

negative face

need to act freely

face threatening acts

apologies, compliments, criticisms, requests, threats

suprastrategies

things that could prevent threatening the face of another; avoidance, going off-record, negative politeness, positive politeness, bald-on record

URT

Uncertainty Reduction Theory

URT: ??

to reduce the uncertainty

antecedents of URT

the anticipation of future interaction suggests you will be more motivated to continue, incentive value, deviance from the norm

Types of uncertainty

behavioral and cognitive

behavioral uncertainty

how to behave

cognitive uncertainty

how to think

uncertainty reduction strategies

passive, active, interactive

CPM

Communication Privacy Management Theory

CPM: ??

when to reveal or conceal information

Principles of CPM:

public-private, private information, privacy rules, boundaries, boundary coordination

Looking glass self

ourselves reflected back to use in other people

third person perspective

when we become conscious of our identity

we reflect, third person

first person, we are deciding, being active

personal identity

involves the individual -- who am I? Who are you?

relational identity

consists of expectations negotiated within a small group

community identity

groups, organizations, cultures, and systems

moral orders drives??

the life script

the coherent self is

the consistent, stable, understanding of the self

autonomy-connection:

inclusion-seclusion

openness-closedness

revelation-concealment

predictability-novelty

conventionality-uniqueness

things that cause privacy turbulence

privacy violations, ethical dilemmas, differing expectations, misconceptions