COM 325 Entire Course NEW Flashcards
UOP COM 325 Week 1 Applying the Stages of Constructive Conflict Management NEW
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UOP COM 325 Week 1 Applying the Stages of Constructive Conflict Management NEW
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Applying the Stages of Constructive Conflict Management. In Chapter 2 of the text, Managing Conflict through Communication, the five stages in a constructive conflict process are explained. Write a paper in which you identify a conflict that you or someone you know has had and has already been resolved. Apply each of the five stages of a constructive conflict process to your example. Your paper should clearly identify each stage and provide details or examples for each stage. You can review Examples 1 and 2 on page 25 of the text for ideas on how to organize this assignment.
UOP COM 325 Week 1 DQ 1 Managing Conflicts NEW
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UOP COM 325 Week 1 DQ 1 Managing Conflicts NEW
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Managing Conflicts. There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. VisitSlideshare and review several presentations regarding conflict resolutions or managing conflict. Select one presentation to share with the class.
Provide the link, the title of the presentation, the author, and a brief summary of the presentation. Identify why conflict occurs and the communication processes used to manage or resolve conflict.
UOP COM 325 Week 1 DQ 2 Positive and Negative Views of Conflict NEW
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UOP COM 325 Week 1 DQ 2 Positive and Negative Views of Conflict NEW
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Positive and Negative Views of Conflict. Conflict can be productive. Although when most people are surveyed, they have a negative view of conflict.
Explain how conflict can have productive results. What are some skills needed to effectively manage conflict? Discuss why many people have a negative view of conflict. Identify ways that a person can begin to view conflict in a positive manner.
UOP COM 325 Week 2 DQ 1 Personality Type and Conflicts NEW
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UOP COM 325 Week 2 DQ 1 Personality Type and Conflicts NEW
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Personality Types and Conflict. We each have unique personalities and this affects how we handle conflict. In this assignment, you will be learning more about your personality type by taking a free personality test. Complete the Free Enneagram Test: The RHETI Sampler. There are 36 questions, and it will take about 10 minutes to complete
Share your results with the class. Discuss how do you think your personality type affects your ability to resolve conflicts? Explain how your personality type plays a role in the communication process and the negotiation process for resolving conflict.
UOP COM 325 Week 2 DQ 2 Applying the S-TLC System NEW
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UOP COM 325 Week 2 DQ 2 Applying the S-TLC System NEW
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Applying the S-TLC System. The S-TLC system for responding to conflict teaches us to stop, think, listen, andcommunicate. For this discussion, read the scenario below. Put yourself in the role of Maria and apply the S-TLC system to help her respond to the conflict appropriately. Be sure to thoroughly analyze the conflict and identify what Maria’s goals should be. Include the use of I-statements to help Maria communicate with her boss.
UOP COM 325 Week 2 What Would You Do? Ethics and Today’s Administrative Professional NEW
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UOP COM 325 Week 2 What Would You Do? Ethics and Today’s Administrative Professional NEW
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For more classes visit http://www.uopassignments.com/ What Would You Do? Ethics and Today’s Administrative Professional. Read the Ethics and the Administrative Professional. What Would You Do? Prepare a paper with your responses to the five cases presented at the end of the article. Clearly identify each case and prepare an explanation of how you would respond or react in each scenario using communication techniques used to manage conflict. Your responses should be thorough and complete with details explaining your response and using knowledge from this class and two outside resources. You may also indicate if additional information is needed and if so, what would you like to know.
UOP COM 325 Week 3 DQ 1 Conflict Climate NEW
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UOP COM 325 Week 3 DQ 1 Conflict Climate NEW
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Conflict Climate. The conflict climate is the psychological atmosphere the individuals perceive. This climate can be harmful or nurturing. Share an example of a situation in which abuse of power, competition, distrust, or defensive behavior created a harmful climate in a conflict situation. Identify the behaviors that created this environment. What behaviors would change this into a nurturing climate?
UOP COM 325 Week 3 DQ 2 Stress and Anger NEW
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UOP COM 325 Week 3 DQ 2 Stress and Anger NEW
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Stress and Anger. In 250 – 300 words, explain how stress and anger affect the communication in conflict resolution situations? Are stress and anger necessary in conflict resolution, or are they solely impediments to solving problems? What affect have stress and anger played in your professional conflict resolutions experiences?
UOP COM 325 Week 3 Final Paper Outline NEW
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UOP COM 325 Week 3 Final Paper Outline NEW
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Final Paper Outline. Review the requirements for the Final Paper in the Components of Course Evaluation Section of this guide or within Week 5 of your online course. Develop an outline for the Final. The more details that you can provide, the more feedback you will be able to receive from your instructor. Include the references you plan to use for your paper. Submit your outline by Monday, Day 7.
UOP COM 325 Week 4 DQ 1 Autonomous and Positive Face NEW
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UOP COM 325 Week 4 DQ 1 Autonomous and Positive Face NEW
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Autonomous and Positive Face. Supporting an autonomous and positive face can be challenging. There are times when an autonomous and positive face can create conflict.
Provide an example of a time that this has happened to you or someone you know in your professional and personal experience. What did you do to resolve the issues of autonomous and positive face? Are the strategies you used for each different?
UOP COM 325 Week 4 DQ 2 Forgiveness and Reconciliation NEW
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UOP COM 325 Week 4 DQ 2 Forgiveness and Reconciliation NEW
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Forgiveness and Reconciliation. Forgiveness can be an integral part in conflict resolution and even a strong factor in psychological and physical health. Some philosophers state that forgiveness is a gift to the person doing the forgiving, not necessarily for the forgiven.
Discuss whether you agree or disagree with this statement? Should forgiveness and reconciliation be the ultimate goal for all conflict resolution? Support your answer with appropriate resources.
UOP COM 325 Week 4 Mediation and Arbitration (2 Papers) NEW
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UOP COM 325 Week 4 Mediation and Arbitration (2 Papers) NEW
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Prepare a three- to five-page paper (excluding the APA title and reference pages) explaining the function, role, and effectiveness of mediation and arbitration in conflict resolution.
What types of disputes can be utilized by mediation and arbitration? Visit American Arbitration Association.
Explain what this organization does. Examine how the AAA could be used either in your current career, or in a career that you seek to pursue. What are the drawbacks to mediation and arbitration? Use two sources other than the text to support your claims.
Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment.
UOP COM 325 Week 5 DQ 1 Group Conflict NEW
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UOP COM 325 Week 5 DQ 1 Group Conflict NEW
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Group Conflict. Your boss has asked you to lead a group of eight of your coworkers for a new project that will change several elements of your department. This is your first time in a leadership role and you anticipate that there will be a certain amount of conflict within this new group. What strategies could you implement to manage the group conflict?
UOP COM 325 Week 5 DQ 2 Workplace Conflict NEW
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UOP COM 325 Week 5 DQ 2 Workplace Conflict NEW
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Workplace Conflict. In chapter 14 of the textbook, we learned about three types of workplace conflicts: organizational diversity and conflict,work-life conflict, and workplace bullying. Select one of these workplace conflicts and explain it in your own words. Provide an example of the conflict you chose and offer solutions to resolve this type of conflict.
UOP COM 325 Week 5 Final Paper (2 Papers) NEW
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UOP COM 325 Week 5 Final Paper (2 Papers) NEW
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This course focuses on identifying types of conflicts and resolving conflicts through effective communication techniques. Your Final Paper will be an eight-to ten-page paper (excluding your APA title and reference pages) which details what
you learned about conflict and conflict resolution. Select five of the topics listed below and research them using a minimum of five resources. Provide an explanation of the topic and how this can be applied in a professional or personal setting. Provide a conflict situation that you have experienced in your life or one that you anticipate could happen in your current or future employment. Provide your own, personal “best practices” approach to conflict resolution. Detail the critical element of communication and how it is used to resolve conflicts. Your paper should include an introduction paragraph that provides a high-level overview of your paper. In addition, your paper should include a strong conclusion paragraph that brings together the topics discussed. Remember not to introduce any new topics in your conclusion.
• Conflict Topics for the Final Paper (select five)
Why does conflict occur?
Conflict management
The positive and negative effects of conflict
Role of personality types in conflict management
• Communication techniques
• Ethics and workplace conflicts
• Climate in a conflict situation
• Stress and anger Facework
• Forgiveness
Mediation and arbitration
• Group conflicts
Organization conflicts
