Collaboration with Stakeholders

Question 1

Information Discovery

Answer 1

to make informed decisions and recommendations, business analysts need to gather information, lots of information, from all levels.

Question 2

Agile

Answer 2

an iterative approach to development with regular feedback intervals.

Question 3

Waterfall

Answer 3

creates critical paths; a project can’t move forward until a blocking issue is resolved

Question 4

Scrum

Answer 4

a project management framework which helps people and teams deliver value incrementally in a collaborative manner. The core values are: focus, courage, openness, commitment, respect.

Question 5

Journey map

Answer 5

documents that visually illustrate the experiences customers have with a business or an organization.
* Steps or activities a customer or user takes to accomplish a goal
* Challenges they face in accomplishing their goal
* People they interact with in a single organization or in an ecosystem of organizations
* Touchpoints and channels—like devices and apps—they encounter as they accomplish a goal
* Feelings, thoughts, and reactions they have throughout their journey

Question 6

Elicitation

Answer 6

the drawing forth or receiving of information from stakeholders or other sources

Question 7

Requirements elicitation

Answer 7

practice of researching and discovering the requirements of a system from users, customers, and other stakeholders.

Question 8

Sprint

Answer 8

a short, time-boxed period when a scrum team works to complete a set amount of work.

Question 9

V2MOM

Answer 9

vision, values, methods, obstacles, measures.

Question 10

Consequence Scanning

Answer 10

way for organizations to consider the potential consequences of a product or service on people, communities and the planet.

Question 11

Application Lifecycle Management

Answer 11

• Change set development- teams can manage their application by using declarative tools. They don’t need to use a command-line interface or a version control system.
• Org development- uses some tools that provide greater flexibility and scalability, new ways to track and manage change (version control), and a different method of deployment.
• Package development- instead of building code and customizations for your org, you create a package ( logical set of code)

Question 12

Sales Enablement

Answer 12

process of giving your sales team everything they need to close deals.