Business Process Mapping

Question 1

Version control

Answer 1

Can use Git & Github. Repositories shortened to “repo”

Question 2

Capability map

Answer 2

list out the high level process areas

Question 3

Scope statement specification

Answer 3

clear definition of what needs to be achieved and the work that must be done to deliver the project or product.

Question 4

Process mapping

Answer 4

a framework used to create visual representations of work processes

Question 5

Detailed Process Map

Answer 5

A flowchart that shows a drill-down version of a process that contains details of each step of the process and any subsequent steps along the way.

Question 6

SIPOC map

Answer 6

process diagram that shows the key elements of a process including Suppliers, Inputs, Process, Outputs, and Customers.

Question 7

Value stream map

Answer 7

used to visualize the flow of material and information that is needed to bring a product to the customer.

Question 8

Universal Process Notation (UPN)

Answer 8

activity box, resource, line with text, attachment, decision, drill down. There are five principles:
1. No more than 8-10 activity boxes on a screen
2. Drill down from an activity box to a lower level to describe the detail
3. Attach supporting information to an activity box
4. View and edit controlled by access rights
5. Version control and history of changes at a diagram level

Question 9

Jobs to be Done (JTBD)

Answer 9

framework designed to help us define success from a customer perspective. It starts with a deeper inquiry that seeks to answer: What jobs are customers hiring your product or service to do for them?