Code of Ethics Flashcards

1
Q

What are the 5 ethical duties of the change management community?

A

Honesty
Responsibility
Fairness
Respect
Advancing the dicipline

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2
Q

How is Honesty demonstrated

A

Understanding the truth and acting truthfully in communications and conduct

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3
Q

How is Honesty demonstrated in Communicaitons?

A
  • Truthful at the time of communication
  • Timely communication
  • Enabling a safe environment for telling the truth
  • Establish trust based relationships
  • Respectful professional exchanges
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4
Q

How is Honesty demonstrated in Conduct and Behavior?

A
  • Demonstrate integrity
  • Preserve the integrity of others
  • Consistent trustworthiness
  • Assume responsibility for actions
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5
Q

How is Responsibility demonstrated?

A

Accountability while pursuing excellence and responding to expectations, taking ownership of decisions we did or did not make and the resulting consequences

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6
Q

What are nine ways to demonstrate Responsibility?

A
  • Take into account public good
  • Accepting assgnments consistent within our level of expertise
  • Fulfilling commitments
  • Owning errors, consequences, corrections, and communicating resolutions of our actions
  • Communicate our errors
  • Protecting proprietary information
  • Admit when asks are beyond our skill
  • Contracting work we are qualified for
  • Upholding laws, regulations, etc.
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7
Q

How is Fairness demonstrated?

A

Committing to impartiality, objectivity, openness, due process, and proportionality.

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8
Q

What are seven ways to demonstrate Fairness?

A
  • Treat people equitably
  • Transparency in decision-making
  • Free from self-interest or favoritism
  • Equal access to information
  • Equal access to opportunity
  • Disclosing conflicts of interest
  • Refraining from influencing decisions where there is conflict of interest
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9
Q

How is Respect Demonstrated?

A

High regard for self, others, reputation, safety, finances, and resources

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10
Q

What are eight ways to demonstrate Respect?

A
  • Avoid disrespectful behaviours
  • Act professionally, even when not reciprocated
  • Treat others with dignity
  • Treath others with compassion and sensitivity
  • Good faith negotiating
  • Refrain for improperly influencing decisions
  • Refusing abusive actions
  • Respecting property rights
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11
Q

How is Advancing the Discipline & Supporting Practitioners demonstrated?

A

By creating a community of professionals dedicated to delivering best practice and added value to clients

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12
Q

What are two ways to Demonstrate Advancement of the Discipline and Support for Practitioners?

A
  • Avoiding infringement of intellectual property rights of clients
  • Engagement in activities that enhance the credibility of the discipline
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