CNA Chapter 3 Flashcards
a way of communicating that involves giving a person one’s full attention while he is speaking and encouraging him to give information and clarify ideas.
active listening
a block or an obstacle.
barrier
the process of reasoning and analyzing in order to solve problems; for the nursing assistant, critical thinking means making careful observations and promptly reporting all potential problems.
critical thinking
a set of learned beliefs, values, traditions, and behaviors shared by a social or ethnic group.
culture
swelling in body tissues caused by excess fluid.
edema
an accident, problem, or unexpected event during the course of care.
incident
a report documenting an incident and the response to the incident; also known as an occurrence, accident, or event report.
incident report
a detailed form with guidelines for assessing residents in long-term care facilities; also details what to do if resident problems are identified.
Minimum Data Set (MDS)
factual information collected using the senses of sight, hearing, smell, and touch; also called signs.
objective information
a person’s awareness of person, place, and time.
orientation
information collected from residents, their family members, and their friends; information may or may not be true, but is what the person reported; also called symptoms.
subjective information
a word part added to the end of a root or a prefix to create a new meaning.
suffix
measurements—temperature, pulse, respiration, and blood pressure —that monitor the functioning of the vital organs of the body.
vital signs
What should you do if you cannot hear or understand a resident
restate what they said
When speaking with a hearing-impaired resident, whose face should the light be on - the NA or resident?
The NA so the resident can see you
