CMRS Training

Question 1

What phrase protects select information in a record requested under FOIA?

Answer 1

“clear unwarranted invasion of personal privacy.”

Question 2

Can a veteran’s school standing or grades be released in regards to a FOIA request?

Answer 2

NO. Education history can be released, however.

Question 3

What can be accessed by clicking the CMRS header in the CMRS application?

Answer 3

The CRG.

Question 4

What is it called when you release the wrong information to the wrong individual?

Answer 4

Erroneous Disclosure.

Question 5

Does a routine user require the veteran’s consent to access their record?

Answer 5

No.

Question 6

If you are curious about a friend or relative’s history in the military, can you look up their record?

Answer 6

Absolutely not. We are in a need to know basis for all military records. Only access an individual’s record upon request in your professional capacity.

Question 7

What should you do if a requester wants information that is protected under the Privacy Act?

Answer 7

Send FOIA-able information and inform them of what needs further authorization for release.

Question 8

Where should you check if a request comes from a government office or law enforcement?

Answer 8

Routine Uses in NPRC 1865.16C.

Question 9

What does WOTC stand for?

Answer 9

Work Opportunity Tax Credit

Question 10

Do media requests count as routine use?

Answer 10

No, they are a non-routine use and only have access to FOIA-able information.

Question 11

What is an SF 180?

Answer 11

A Request Pertaining to Military Records. Often, this is the form we will review in CMRS when responding to a request.

Question 12

When copying a record, what equipment should you use?

Answer 12

A flatbed scanner, and NEVER a feeder scanner.

Question 13

If you are responding to a request requiring an NA Form 13038, and you find a previous NA Form 13038 in their record, what should you do?

Answer 13

Complete a new NA Form 13038 using the most up-to-date information. A previous NA Form 13038 could be incorrect or possess information that has since been updated.

Question 14

What does WD AGO stand for?

Answer 14

War Department, Army General Order

Question 15

What form records corrections to DD Form 214 for non-archival records caught by NARA staff?

Answer 15

DD Form 215

Question 16

What form records corrections or changes requested by a requester? How do you respond to it?

Answer 16

If a requester submits a DD Form 149, refer the request to the applicable service department with the paragraph “Discharge Review” and a copy of the requested record.

Question 17

Under TEMPORARY Separation Document procedures, what do we send in response to a request?

Answer 17

DD-215, DD-215, NGB-22 and equivalents. Do NOT make an NA 13038 for missing periods of service unless the missing period is essential to meeting the requester’s stated need. Instead, include paragraph from “Missing Period-Temporary Supplemental Response” if the separation documents provided do not address all periods of service.

Question 18

Where can you find today’s archival date in CMRS?

Answer 18

Notifications, between the query dropbox and the user settings/logoff icon.

Question 19

What does OMPF stand for?

Answer 19

Official Military Personnel File

Question 20

If someone requests their separation documents to access benefits, but they have an Other Than Honorable discharge, is it a fee case?

Answer 20

NO. Under temporary operating procedures due to the COVID-19 backlog, all cases to access benefits are free.

Question 21

Ideally, how long should it take you to process a single request case?

Answer 21

20 minutes.

Question 22

How often should you change your password for CMRS?

Answer 22

Every two months.

Question 23

Where can you find saved queries in CMRS?

Answer 23

In the dropbox next to notifications.

Question 24

What does a magnifying glass signify in CMRS?

Answer 24

Queries function. You can initiate a query by clicking on it.

Question 25

What does an arrow icon signify in CMRS?

Answer 25

Execute query. You can also hit the Return/Enter key on your keyboard.

Question 26

What does the globe signify in CMRS?

Answer 26

Site Map.

Question 27

Which tab do you click in CMRS to access all requests in the system?

Answer 27

All MPR Requests.

Question 28

What three questions are asked in pre-processing?

Answer 28

Who’s asking? What do they want? Can I give it to them?

Question 29

Where should you look to determine if a request is a FOIA case?

Answer 29

Requester Comments or the SF 180.

Question 30

Which applet do you access to determine who is requesting a record?

Answer 30

Requester Information.

Question 31

Which applet do you access to determine what information a requester wants?

Answer 31

Request Information.

Question 32

Which applet do you access to determine whose record is requested?

Answer 32

Veteran Information.

Question 33

Where do I document information pertaining to how I responded to a request?

Answer 33

Response Information.

Question 34

Which queues do you work every day?

Answer 34

Queues 1-4.

Question 35

Which queue do you run at the end of the day and what does it do?

Answer 35

Queue #6 will generate a report of the day’s work.

Question 36

How can you add more information to a query?

Answer 36

Click on “Refine Query” in the menu.

Question 37

Which symbol is a placeholder or wildcard in a query field?

Answer 37

• (asterisk).

Question 38

How do you order a record for an open request in CMRS?

Answer 38

Uncheck/remove checkmark in the search request applet. Return to the Request Information applet and change status. Go to MRP Registry and run a request for the record you want to process.

Question 39

Which rank/grades can be abbreviated in response forms?

Answer 39

Navy and Coast Guard.