Clinical Governance Flashcards
Clinical governance
A system through which nhs organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care can flourish
Clinical governance main objectives
- recognising high standards of care
- transparent accountability and responsibility for those standards
- constant dynamic for improvement
- systematic approach to maintaining and improving quality of care
Need for clinical governance
- it requires an organisation- wide transformation, clinical leadership and positive organisational cultures are important
- local professional self regulation will be the key to dealing with complex problems of poor performance among clinicians
- new approaches are needed to enable toe recognition and replications of good clinical practice to ensure that lessons are reliably learned from failures in standards of care
Clinical governance framework: 7 pillars
- education and training
- clinical audit
- research and development
- risk management
- patient and public involvement
- using information and IT
- staffing
Education and training
Available support to enable staff to be competent in their roles. Develop skills.
E.G. audit days, CPD, conferences
Clinical audit
Continual evaluation and measurement by health professionals of their work and standards they are achieving against set standards.
E.G. accuracy of radiographer reporting. Reporting times. Radiation doses. Image quality.
Research and development
The degree to which the organisation is developing and ensuring best practice
E.G. undertaking research to develop body of evidence. Updating practices and policies to include new evidence. Incorporating NICE guidelines.
Risk Management
Creating a system to understand, monitor and minimise risks to patients and learn from mistakes.
E.G learning from mistakes, near misses.
Risk reporting. Adverse incident forms. Responding to complaints.
Patient and public involvement
Working in partnership with patients and public. Listening to service users. Involving people in running the service. Informed patient not just the informed practitioner.
E.G. service users feedback. Research participation. Patient supper groups.
Using information and IT
Systems in place to collect and interpret clinical information and use it to monitor, plan and improve quality of care
E.G. patient data is accurate and up to date.
Confidentiality of patient data is respected and protected in line with current legislation.
Staffing
The recruitment, management and development of staff as well as the promotion of good working conditions
E.G. appraisal. performance assessment. Good working conditions
The care quality commission
Independent regulator of health and social care in England. Monitor, inspecy and regulate services to make sure they meet fundamental standards of quality and safety. Make sure care services are:
SAFE
CARING
RESPONSIVE
EFFECTIVE
WELL-LED
5 domains of quality standards for imaging
- Leadership and management
- clinical facilities
- resources. Facilities and workforce
- patient experience
- safety