Client Relationship- Role of the Nurse

Question 1

What is a caregiver?

Answer 1

A person who performs health related activities that the sick cannot perform themselves

Question 2

What are the two versions of service that the caregiver provides the patient in recovery

Answer 2

Physical and emotional services

Question 3

Define empathy

Answer 3

Awareness of what a patient is experiencing while remaining compassionately detached

Question 4

What is a collaborator?

Answer 4

A person who works with other to achieve a common goal

Question 5

Components of the Therapeutic nurse-client relationship

Answer 5

• Treat client as unique
• Respect of feelings
• Encouragement

Question 6

What are the 3 phases of the Nurse-client relationship?

Answer 6

1. Introductory phase
2. Working phase
3. Terminating phase

Question 7

Examples of Therapeutic Verbal Communication

Answer 7

• Questioning
• Reflecting
• Paraphrasing
• Sharing perceptions
• Clarifying

Question 8

Examples of Nontherapuetic Communication Techniques-

Answer 8

• False reassurance
• clichés
• giving approval or disapproval
• demanding explanation
• giving advice

Question 9

Which kind of listening is expected from nurses?

Answer 9

Active Listening- Fully engaged in what client is saying without showing signs of boredom or impatience