Client Care Flashcards
1
Q
What is Client Care?
A
Looking after the Client’s best interests and satisfying the Client’s needs
2
Q
Provide an example of your client care in practice?
A
Valuation Reports - To manage the client’s expectations of when reports can be completed
3
Q
What happened with the measurements at West Stone House?
A
There was a discrepancy in the measurements to which I advised the client who agreed to adopt my measurements
4
Q
How would you provide client care?
A
Through organisation and strong communication
5
Q
How do you establish trust?
A
To be honest and act with integrity
