Classification of Stakeholders Flashcards
1
Q
Who are Internal Stakeholders?
A
- Employees
- Managers
- Owners
2
Q
Who are External Stakeholders?
A
- Suppliers
- Society
- Government
- Creditors
- Shareholders
- Customers
3
Q
What are Latent Stakeholders?
A
Stakeholders that are subdivided into ‘dormant, discretionary or demanding’ stakehodlers.
4
Q
What are Expectant Stakeholders?
A
Stakeholders that are subdivided into ‘Dominant, Dangerous or Dependent’ Stakeholders.
5
Q
What are Definitive Stakeholders?
A
They have all three characteristics and should command a high level of management attention.
6
Q
What is Stakeholder Management?
A
The systematic identification, analysis, planning and implementation of actions designed to engage with stakeholders.
7
Q
What is the Stakeholder Management Process?
A
- Identification of Stakeholders
- Analysis of Stakeholders
- Mapping of Stakeholders
- Stakeholder Planning
- Implementation of Plans
- Reporting/Review of Progress
