Checkup 3 Flashcards
List 4 areas in which job enrichment meets the needs of workers:
a) _______________
b) ________________
c) _____________
d) __________________
variety; autonomy; task identity; feedback
List 4 reasons in why job specialization is efficient:
a) __________________________
b) _________________________
c) ____________________________
d) __________________________
reduction in training costs; less duplication of efforts and equipment; fewer lost man-hours from movement from one task to another; reduction of labor costs
Communications is ________________________________________________________________________.
the exchange of information, opinions, ideas, and feelings between people
The “grapevine” refers to the ___________________ communications network.
informal
Communications flow in the following three directions: ______________, _______________, and _________________.
upward; downward; horizontally
A labor union’s grievance procedure is an example of _________________ communication flow.
upward
The most successful supervisors seek to ______________ communications flow.
stimulate
Business firms often use _____________ to determine the collective opinions of the employees.
surveys
Boredom of employees may be a result of job ________________________.
specialization
Job specialization does not encourage ________________ _________________.
personnel interaction
A ________ _____________ is an example of upward communication flow.
suggestion system
____________________________ is a hindrance to good communication flow.
Selective transmission
_____________________________________ seeks to stimulate an employee’s pride in the company’s products.
Job enrichment
For an individual to participate in several communications network ________________ is possible.
simultaneously
Company newspapers and bulletin boards are examples of ____________ communication flow.
downward
