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ORGB > Chatper 11 > Flashcards

Chatper 11 Flashcards

1
Q

Team

A

Consists of two or more people who work interdependently over some time period to accomplish common goals related to some task oriented purpose

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2
Q

5 Types of Teams

A

Work, management, parallel, project, action

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3
Q

Work teams

A

Permanent; purpose is to produce goods or provide services, and they generally require a full-time commitment from their members

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4
Q

Management teams

A

Permanent; participate in managerial-level tasks that affect the entire organization

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5
Q

Parallel teams

A

Part-time commitment; short term or long term; composed of members from various jobs who provide recommendations to managers about important issues that run “parallel” to the organization’s production process

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6
Q

Project teams

A

Temporary; formed to take on “one-time” tasks that are generally complex and require a lot of input from members with different types of training and expertise

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7
Q

Action teams

A

Perform tasks that are normally limited in duration, but are compelx and visible

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8
Q

Virtual teams

A

The members are geographically dispersed, and interdependent activity occurs through electronic communications

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9
Q

Steps to make a team

A

Forming, storming, norming, performing, adjourning

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10
Q

Forming

A

Members orient themselves by trying to understand their boundaries in the team

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11
Q

Storming

A

Members remain committed to ideas they bring with them to the team

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12
Q

Norming

A

Members realize that they need to work together to accomplish team goals and they begin to cooperate with each other

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13
Q

Performing

A

Members are comfortable working within their roles, and the team makes progress toward goals

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14
Q

Adjourning

A

Members experience anxiety and other emotions as they disengage and ultimately separate from the team

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15
Q

Punctuated equilibrium

A

Forming and pattern creation, inertia, process revision, inertia

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16
Q

Task interdependence

A

The degree to which team mementoes interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team

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17
Q

Pooled interdependence

A

Group members complete their work assigned independently, and then work is piled up to represent the group’s output

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18
Q

Sequential interdependence

A

Different tasks are done in a prescribed order, and the group is structured such that the members specialize in these tasks

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19
Q

Reciprocal interdependence

A

Members are specialized to perform specific tasks and they interact with a subset of other members to complete the team’s work

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20
Q

Comprehensive interdependence

A

Highest level of interaction and coordination; members have a great deal of discretion in terms of what they do and with whom they interact in the course of collaboration and completing the work

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21
Q

Goal interdependence

A

Team members have a shared vision of the team’s goal and align their individual goals with that vision as a result

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22
Q

Mission statements

A

Clearly describe what the team is trying to accomplish in a way that creates a sense of commitment and urgency among team memerns

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23
Q

Outcome interdependence

A

When team members share in the rewards that the team earns, with reward examples including pay, bonuses, formal feedback and recognition, etc

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24
Q

Team composition

A

Mix of people who make up the team

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25
Q

Role

A

Defined as pattern of behavior that a person is expected to display in a given context

26
Q

Leader-staff teams

A

The leader makes decisions for the team and provides direction and control over members who perform assigned tasks

27
Q

Team task roles

A

Behaviors that are directly facilitate the accomplishment of team tasks

28
Q

Oriented

A

Establishes the direction for the team

29
Q

Devil’s advocate

A

Offers constructive challenges to the team’s status quo

30
Q

Energizer

A

Motivate the team members to work harder toward team goals

31
Q

Team building roles

A

Behaviors that influence the qualitative of the team’s social climate

32
Q

Harmonizer

A

Mediates differences between group members

33
Q

Initiator-contributor

A

Proposes new ideas

34
Q

Coordinator

A

Tries to coordinate activity among team memberes

35
Q

Procedural technician

A

Performs routine tasks needed to keep progress moving

36
Q

Encourager

A

Process the contributions of other memebrs

37
Q

Compromiser

A

Attempts to find the halfway point to end conflict

38
Q

Gatekeeper expediter

A

Encourages participation from teamates

39
Q

Standard setter

A

Expresses goals for the team to achieve

40
Q

Follower

A

Accepts the ideas of teammates

41
Q

Aggressor

A

Deflates teammates, expresses disapproval with hostility

42
Q

Blocker

A

Acts stubbornly resistant and disagrees beyond reason

43
Q

Recognition seeker

A

Brags and calls attention to him/herself

44
Q

Self-confessor

A

Disco loses personal opinions inappropriately

45
Q

Slacker

A

Acts cynically, or nonchalantly, or goofs off

46
Q

Dominator

A

Manipulates team members for personal control

47
Q

Individualistic roles

A

Behaviors that benefit the individual at the expense of the team

48
Q

_____ is more important to teams where members hav to learn from one another to adapt to unexpected changes

A

Cognitive ability

49
Q

Disjunctive tasks

A

Tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence of the effectiveness of the team

50
Q

Conjunctive tasks

A

Tasks where the team’s performance depends on the abilities of the “weakest link”

51
Q

Additive tasks

A

Contributions resulting from the abilities of every member add up to determine team performance

52
Q

Team diversity

A

Degree to which members are different from one another in terms of any attribute that might be uses by someone as a basis of categorizing people

53
Q

Value in diversity problem solving approach

A

Diversity is benediction because it provides for a larger pool of knowledge and perspectives from which a team can draw as it carries out work

54
Q

Similarity attraction approach ion

A

People tend to be more attracted to others who are perceived as more similar

55
Q

Surface level diversity

A

Diversity regarding observable attributes such as race, ethnicity, sex, and age

56
Q

Deep level diversity

A

Diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience

57
Q

Team viability

A

The likelihood that the team can work together effectively into the future

58
Q

Hybrid outcome interdependence

A

Members receive awards that are dependent on both their team’s performance and how well they perform as individuals

59
Q

When Mia performs day-to-day tasks needed to keep her team moving forward, she is performing the role of a(n)

A

procedural-technician.

60
Q

Which of the following statements about team and individualistic roles is true?

A

A standard-setter expresses goals for the team to achieve.

61
Q

True or False: Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company; the accountant who takes the bookkeeper’s work and organizes it into financial statements, including the cash flow statement, the income statement, and the balance sheet; and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan’s team engages in reciprocal interdependence.

A

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ORGB (6 decks)

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