*Characteristics of Competent Communicators Flashcards
1
Q
- Good communicators are aware of their own behavior and how it affects others.
A
Self-awareness
2
Q
- able to adapt to different situations
A
Adaptability
3
Q
– ability to be “other-oriented” or “otherly-minded” - Ability to understand other people’s thoughts and feelings
A
Empathy
4
Q
ability to consider a variety of explanations and to understand a given situation in multiple ways
A
Cognitive complexity-
5
Q
treating people fairly, communicating honestly and avoiding immoral or unethical behavior
A
Ethics-