CHAPTER 1: PURPOSIVE COMMUNICATION

Question 1

something in common

Answer 1

Commun

Question 2

understanding

Answer 2

Ication

Question 3

a common understanding of something

Answer 3

Communication by Chase & Shamo (2013)

Question 4

The simultaneous sharing and creating of meaning through human symbolic interaction

Answer 4

Communication by Seiler
and Beall

Question 5

A systematic process in which symbols to create and interpret mean

Answer 5

Communication by Wood (2004)

Question 6

Process of people reacting to the various attitudes and behaviors of other individuals

Answer 6

Communication by Sonia Sygaco (2018)

Question 7

TYPES OF NEEDS SERVED BY COMMUNICATION (Kory Floyd, 2009)

Answer 7

1. Physical Needs
2. Relational Needs
3. Identity Needs
4. Spiritual Needs
5. Instrumental Needs

Question 8

helps us maintain physical and mental well being

Answer 8

Physical Needs

Question 9

helps us form social and personal relations

Answer 9

Relational Needs

Question 10

helps us figure out who we are and who we want to be

Answer 10

Identity Needs

Question 11

share beliefs and values with others

Answer 11

Spiritual Needs

Question 12

helps us accomplish many day-to-day tasks

Answer 12

Instrumental Needs

Question 13

3 MODELS OF HUMAN COMMUNICATION (Floyd, 2009)

Answer 13

1. Communication as action
2. Communication as Interaction
3. Communication as transaction

Question 14

Purposive Communication (Magan,et.al., 2018)

Answer 14

1. Source
2. Message
3. Encoding
4. Channel
5. Decoding
6. Receiver
7. Feedback
8. Context

Question 15

Basic Principles (Magan,et.al)

Answer 15

1. Sender
2. Receiver
3. Message
4. Feedback
5. Channel

Question 16

5 C’s in Message

Answer 16

a. Courtesy
b. Clarity
c. Conciseness
d. Concreteness
e. Completeness

Question 17

Nature of Communication

Answer 17

1. systematic process
2. purposive
3. interpersonal/intrapersonal
4. contextual
5. symbolic
6. dynamic
7. extensive and ubiquitous

Question 18

Elements of Communication

Answer 18

1. Sender
2. Message
3. Channel
4. Receiver
5. Effect

Question 19

Key Principles of Communication

Answer 19

1. Interpersonal communication is inescapable
2. Interpersonal communication is irreversible
3. Interpersonal communication is complicated
4. Interpersonal communication is contextual

Question 20

Interpersonal communication is contextual

Answer 20

a. Psychological context
b. Relational context
c. Situational context
d. Environmental context
e. Cultural context

Question 21

Ethics in Communication

Answer 21

1. Mutuality
2. Individual dignity
3. Accuracy
4. Access to information
5. Accountability
6. Audience
7. Relative truth
8. Ends vs. means
9. Use of power
10. Rights vs. responsibilities

Question 22

*TYPES OF COMMUNICATION

Answer 22

1. Verbal Communication
2. Non – Verbal Communication
3. Formal Communication
4. Informal Communication

Question 23

Types of Verbal Communication

Answer 23

a. Intrapersonal Communication
b. Interpersonal Communication
c. Small Group Communication
d. Public Communication
e. Mass Communication

Question 24

*PRINCIPLES OF COMMUNICATION/TIPS IN COMMUNICATION (Sygaco, 2018)

Answer 24

1. Know your audience.
2. Know your purpose
3. Know your topic
4. Anticipate objections
5. Achieve credibility to your audience
6. Present information in several ways.

Question 25

*Characteristics of Competent Communicators

Answer 25

1. Self-awareness
2. Adaptability
3. Empathy
4. Cognitive complexity
5. Ethics

Question 26

*Ethics in Communication

Answer 26

1. Adhere to the golden rule or platinum rule
2. Consider the feelings of the receiver
3. Acknowledge the source of idea and information
4. Speak the truth