Chapters 1

Question 1

Organizational Behavior

Answer 1

Interdisciplinary field dedicated to better understanding and managing people

Question 2

Mary Follett

Answer 2

Focused on motivating Job performance rather then demanding it; pull rather then push method

Question 3

McGregor’s Theory X&Y

Answer 3

Theory X represents the outdated ways of thinking about the workforce using assumptions that negative show the worker and believe in “forcing/ making” people do work. PUSH
Theory Y represents the new assumptions being made about the workforce showing positive attitudes of employees. PULL

Question 4

Contingency Approach to Management

Answer 4

Using management concepts and techniques in a situationally appropriate manner, instead of trying to rely on “one best way”

Question 5

Human Capital

Answer 5

The productive potential of an individual’s knowledge and actions. A employee with the combination of knowledge, skill and motivation needed to excel.

Question 6

Social Capital

Answer 6

the productive potential of strong, trusting and cooperating relationships.

Question 7

The Positive Psychology Movement

Answer 7

Recommends focusing on human strengths and potential as a way to prevent mental and behavioral problems and to improve the general quality of life

Question 8

Cooperate Social Responsibility

Answer 8

Challenges coorperations to go above and beyond simply making profit. ETHICS AND RESPONSIBILITY

Question 9

Levels of the Ethical Model

Answer 9

1. Making a profit
2. Obeying the Law
3. Be ethical in practices
4. Be a good cooperate citizen