chapter twelve Flashcards
problems
- occur when there is an obstacle between the present state and the goal state
- challenging since the solution is not immediately obvious
gestalt approach to problem solving
the likelihood of solving a problem is influenced by how the problem is represented in the mind
restructuring
changing how the problem is represented
insight
- the sudden realization of a problem’s solution
insight problem
problem solved suddenly
noninsight problem
problem is solved gradually
functional fixedness
- continuing to think of an object’s use only in its intended way
- i.e. duncker’s candle and matchbox as a stand problem
mental set
- a predetermined idea about how to approach a problem based on one’s experience
- can be an obstacle to problem solving
newell and simon
proposes that problem solving involves moving through a problem space
problem space
- initial state
- intermediate state
- goal state
initial state
conditions at the start of a problem
intermediate state
conditions after an action is made toward the solution
goal state
the solution
operators
actions governed by rules that move the problem from one state to another
means-end analysis
strategy of eliminating differences between the initial state and goal state via subgoals