Chapter Scope Flashcards

1
Q

While completing work, a project team member tells you that a work package has been forgotten in the WBS. What is the best thing
to do?

A. Wait for a change request to be processed.
B. Include it in the WBS.
C. Include it in the estimate, but not the activity list.
D. Include it only in the network diagram.

A

The correct answer is A.

For any modification, we need a change request.

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2
Q

The call center’s response time has increased in recent months, resulting in numerous complaints from dissatisfied customers.
Several employees have quit their jobs in the call center, as they were tired of dealing with disgruntled callers. You have been working
with the business analyst and stakeholders on a project chartered to understand the problem and to determine a solution. There are
diverging opinions, but through facilitation and analysis work you have a clear picture of what is desired and have balanced and
prioritized stakeholders’ needs. Which of the following would be the best place to record this information?

A. Requirements documentation
B. Project scope statement
C. Issue log
D. Affinity diagram

A

The correct answer is A.

The issue logs are during the project executing and not the planning.

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3
Q

The scope baseline can best be said to include the:

A. Scope management plan and WBS
B. WBS and project scope statement
C. WBS and project charter
D. Scope management plan and project scope statement

A

The correct answer is B.

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4
Q

A functional manager meets with the project manager’s boss to discuss a change to the acceptance criteria for a major deliverable.
After the meeting, the boss calls the project manager into his office and tells him to make the change. What is the best thing to do?
A. Evaluate the impact of the change.
B. Make the change as soon as possible.
C. Understand the change.
D. Supply the boss with a change form.

A

The correct answer is C.

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5
Q

A conflict between the requirements is best resolved in favor of the:

A. Sponsor
B. Customer
C. Stakeholder
D. Project manager’s boss

A

The correct answer is B.

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6
Q
All of the following are parts of the scope baseline except the:
A. Scope management plan
B. WBS dictionary
C. Work breakdown structure
D. Project scope statement
A

The correct answer is A.

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7
Q

A project manager is performing a review of a deliverable when she hears that the team member who did the work is complaining to
everyone that he is being picked on by having his deliverable reviewed. You know this is not true. What lesson learned could you take
to future projects?

A. Use a walK-through instead of a review.
B. Tell all the team members at the beginning of the project that their deliverables will be reviewed
by the project manager.
C. Set a review policy in the scope management plan.
D. Perform reviews less frequently.

A

The correct answer is C.

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8
Q

The Collect Requirements process entails the elicitation and documentation of requirements from all stakeholder groups. These
requirements may be categorized into subsets, including business requirements, quality requirements, stakeholder requirements,
and technical requirements. Business requirements include:
A. Why the project was undertaken
B. What stakeholders want to gain from the project
C. Training and rollout plans e D. Project requirements

A

The correct answer is A.

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9
Q

You and your team spent many months eliciting and prioritizing the requirements of hundreds of stakeholders on your international
project. After finalizing the requirements, you spent a long time developing a schedule and budget that were acceptable to your
management and to the customer. Finally, the performance measurement baseline was established. But now, you learn that the
customer wants to expand the product scope. Which document must be created?

A. Project scope statement
B. Activity attributes
C. Performance measurements
D.Change request

A

The correct answer is D.

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10
Q

The first phase of a project is ending. What should be done before moving on to the next phase?

A. Validate scope
B. Scope management
C. Team meeting
D. Management meeting

A

The correct answer is A.

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11
Q

You are managing a project that is anticipated to have far-reaching impact throughout the organization. lt is considered critical that the
team capture requirements of all stakeholder groups before the executing processes are begun. You and the team have used
document analysis, interviews, surveys, questionnaires, and several facilitated requirements sessions, resulting in an abundance of
requirements from stakeholders. Which of the following is the best way to prioritize these requirements for inclusion in the project
scope description?

A. Mind mapping
B. Voting
C. Multicriteria decision analysis
D. Affinity diagramming

A

The correct answer is C.

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12
Q

Which of the following is not addressed in the scope management plan?

A. How to determine the correctness of the deliverables
B. How to create the WBS
C. How to obtain acceptance of the deliverables
D. How to plan how the project will accomplish the scope

A

The correct answer is A.

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13
Q

Validate Scope is closely related to:

A. Schedule Management
B. Control Quality
C. Sequence Activities
D. Manage Quality

A

The correct answer is B.

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14
Q

A project manager is concerned about the amount of gold plating that has occurred on past projects. All the following would not be of
use in controlling gold plating except:

A worK breakdown structure dictionary
B. A staffing management plan
C. A risk management plan
D. A project charter

A

The correct answer is A.

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15
Q

Which of the following is correct?

A. Verified deliverables are an output of Control Quality and deliverables are accepted by the
customer in Validate Scope.
B. Cost estimates are best created by the person doing the worK and the detailed project cost
budget is created by management.
C. Inspecting is part of project control, and order of magnitude estimates are in a range of +10 to
-25 percent.
D. Define Scope and make-or-buy decisions are parts of the Plan Procurement Management
process.

A

The correct answer is A.
The project cost budget is not created by the management.
The order of magnitude is -25 +75

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16
Q

You are working to build a campground on several acres of undeveloped land. This project will require an area for tents and an area
for trailers and other campers. All camping spots must have access to electricity. ln addition, you must design and build a parking
area, some restrooms and shower facilities, as well as a covered gathering area for parties, concerts, and receptions. The customer
has also requested a restaurant on the property that must be equipped to serve hot meals and snacks to the users of the
campground. You and your team have created a WBS that includes over one hundred work packages to achieve all of these
requirements. As an experienced project manager, you realize that managing each of these work packages separately is nearly
impossible. Which of the following is a way to manage scope, cost, and schedule at a level higher than a work package?

A. Activity level
B. Critical chain
C. Control account
D. Deliverable level

A

The correct answer is C.

17
Q

During which part of the project management process is the project scope statement created?

A. Executing
B. Planning
C. Monitoring and controlling
D. Initiating

A

The correct answer is B.

18
Q

The team will be repurposing an expanse of city property into a public park facility. Numerous listening sessions open to the public
have been held, as well as meetings with public officials. At this point, there is a high level of confidence that the requirements have
been defined and prioritized. The weather is perfect for beginning work on the project, and the project team is eager to start. The
project manager reminds them that a work breakdown structure and the scope baseline are not complete. He adds that the WBS will
also be important to other project processes. A work breakdown structure is an input to all of the following processes except:

A. Identify RisKs
B. Define Activities
C. Manage Quality Assurance
D. Estimate Costs

A

The correct answer is C.

19
Q

The best way to gain an understanding of how a business process is performed, in order to identify requirements, is to:

A. AsK an employee who regularly performs the worK.
B. Read the job description/training manual description of how to perform the worK.
C. AsK the manager of employees who perform the worK.
D. Observe an employee performing the worK.

A

The correct answer is D.