Chapter 9: Strategy Review, Evaluation, and Control Flashcards

1
Q

Strategy Review, Evaluation, and Control

A
  • Strategies become obsolete
  • Internal environments are dynamic
  • External environments are dynamic
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2
Q

Strategy Evaluation

A
  • Vital to the organization’s well-being
  • Alert management to potential/actual problems in a timely fashion
  • Erroneous strategic decisions can have severe negative impact on organizations
  • Complex & sensitive undertaking
  • Overemphasis can be expensive & counterproductive
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3
Q

Strategy Review, Evaluation, and Control: Three Basic Activities

A
  • Examine the underlying bases of a firm’s strategy
  • Compare expected to actual results
  • Take corrective actions to ensure that performance conforms to plans
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4
Q

Appraisal of Strategic Performance

A
  • Appraisal of Strategic Performance
  • Increase in profitability?
  • Increase in sales?
  • Increase in productivity?
  • Increases in profit margins, ROI, and EPS ratios?
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5
Q

Rumelt’s 4 Criteria

A
  • Consistency
  • Consonance
  • Feasibility
  • Advantage
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6
Q

Consistency

A
  • Strategy should not present inconsistent goals and policies
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7
Q

Consonance

A
  • Need for strategists to examine sets of trends, as well as individual trends
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8
Q

Feasibility

A
  • Neither overtax resources nor create unsolvable subproblems
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9
Q

Advantage

A
  • Creation or maintenance of competitive advantage
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10
Q

Difficulties in Strategy Evaluation

A
  • Increase in environment’s complexity
  • Difficulty predicting future with accuracy
  • Increasing number of variables
  • Rate of obsolescence of plans
  • Domestic and global events
  • Decreasing time span for planning certainty
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11
Q

Strategy Evaluation Should:

A
  • Initiate managerial questioning of expectations and assumptions
  • Trigger a review of objectives & values
  • Stimulate creativity in generating alternatives and formulating criteria for evaluation
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12
Q

Reviewing Effectiveness of a Strategy

A
  • Competitors’ reaction to strategy
  • Competitors’ change in strategy
  • Competitors’ changes in strengths & weaknesses
  • Reasons for competitors’ strategic change
  • Competitors’ satisfaction with present market positions & profitability
  • Potential for competitor retaliation
  • Potential for cooperation with competitors
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13
Q

Monitor Strengths & Weaknesses; Opportunities & Threats

A
  • Are strengths still strengths?
  • Have we added additional strengths?
  • Are weaknesses still weaknesses?
  • Have we developed other weaknesses?
  • Are opportunities still opportunities?
  • Other opportunities develop?
  • Are threats still threats?
  • Other threats emerged?
  • Are we vulnerable to hostile takeover?
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14
Q

Measuring Organizational Performance

A
  • Compare expected to actual results
  • Investigate deviations from plan
  • Evaluate individual performance
  • Examine progress toward stated objectives
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15
Q

Quantitative Criteria for Strategy Evaluation: Financial Ratios

A
  • Compare performance over different periods
  • Compare performance to competitors
  • Compare performance to industry averages
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16
Q

Qualitative Evaluation of Strategy

A
  • Human Resource Factors
  • Marketing
  • Finance/Accounting
  • R&D
  • Management Information Systems
17
Q

Balanced Scorecard

A
  • Evaluate strategies from 4 perspectives:
  • Financial performance
  • Customer knowledge
  • Internal business processes
  • Learning & growth
18
Q

Characteristics of an Effective Evaluation System

A
  • Economical
  • Meaningful
  • Generates Useful Information
  • Timely information
  • Provides accurate picture of events
19
Q

Contingency Planning

A
  • Alternative plans that can be put into effect if
    certain key events do not occur as expected
20
Q

Auditing

A
  • A systematic process of objectively obtaining and evaluating evidence regarding assertions about economic actions and events to ascertain the degree of correspondence between these assertions and established criteria, and communicating the results to interested users
21
Q

21st Century Challenges in Strategic Management

A
  • Should the process be more an “art” or a “science”?
  • Should strategies be visible or hidden from stakeholders?
  • Should process be more top-down or bottom-up?