Chapter 10: Business Ethics/ Social Responsibility/ Environmental Sustainability Flashcards

1
Q

Business Ethics

A
  • Social Responsibility
  • Environmental Sustainability
  • Principles of conduct within organizations that guide decision making and behavior
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2
Q

Code of Business Ethics

A
  • A document that provides behavioral guidelines that cover daily activities and decisions within the organization
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3
Q

Ethics training should include:

A
  • A message from the CEO
  • Development and discussion of codes of ethics
  • Procedures for discussing and reporting unethical behavior
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4
Q

To align ethical and strategic decision making:

A
  • Incorporate ethical considerations into long-term planning
  • Incorporate ethical considerations into performance appraisals
  • Encourage whistle-blowing
  • Monitor department and corporate performance regarding ethical issues
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5
Q

Bribes

A
  • A gift bestowed to influence a recipient’s conduct
  • Illegal in many countries, acceptable in others
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6
Q

Social Responsibility

A
  • Actions an organization takes beyond what is legally required to protect or enhance the well-being of living things
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7
Q

Social Policy

A
  • Concerns what responsibilities the firm has to its employees, consumers, environmentalists, minorities, communities, shareholders, and other groups
  • Should be considered during each stage of strategy formulation, implementation, and evaluation
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8
Q

Social Policies on Retirement

A
  • Worker shortages in countries around the world are leading to changes in retirement and immigration policies
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9
Q

Environmental Sustainability

A
  • The extent that an organization’s operations and actions protect, mend, and preserve rather than harm or destroy the natural environment
  • Strategies of companies are scrutinized and evaluated from a natural environment perspective
  • Employees, consumers, governments, and society are resentful of firms that harm rather than protect the natural environment
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10
Q

Sustainability Report

A
  • Reveals how a firm’s operation impact the natural environment
  • These reports are not required, but are a good business practice
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11
Q

Lack of Standards Changing

A
  • Making a claim that a product or process is “green” is becoming more difficult as standards are put into place
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12
Q

New “clean technology” business start ups (Obama Regulations)

A
  • Solar
  • Wind
  • Biofuels
  • Insulation
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13
Q

Managing Environmental Affairs in the Firm

A
  • Managers must formulate strategies that preserve and conserve natural resources and control pollution
  • Environmental strategies could include:
  • Developing or acquiring green businesses
  • Divesting or altering environment-damaging businesses
  • Striving to become a low-cost producer through waste minimization and energy conservation
  • Pursuing a differentiation strategy through green product features
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14
Q

Students and Environmental Training

A
  • Companies prefer to hire graduates with training in environmental issues
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15
Q

Reasons Why Firms Should “Be Green”

A
  • Consumer demand
  • Public opinion
  • Environmental advocacy groups
  • Federal and state environmental regulations
  • Lenders
  • Consumers, suppliers, distributors, and investors
  • Liability suits and fines
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16
Q

Be Proactive, Not Reactive

A
  • Proactive – do more than the bare minimum
  • Reactive – changing only when forced to by the law or consumer pressure
17
Q

ISO 14000/14001 Certification

A
  • International Organization for Standardization (ISO)
  • A network of standards institutes of 147 countries
  • Largest developer of sustainability standards in the world
  • Compliance is voluntary
  • ISO 14000 - a series of voluntary standards in the environmental field
  • ISO 14001 – a set of standards included within ISO 14000
  • Adopted by thousands of firms worldwide to certify that they are conducting business in an environmentally friendly manner
  • Results in an environmental management system (EMS)
18
Q

Electric Car Networks

A
  • Government funding for manufacturing
  • Recharging stations being installed in many cities
  • Extensive research and development within the auto industry
  • Companies are replacing gasoline powered vehicles with hybrid electric-natural gas vehicles