Chapter 9: Project Human Resource Management Flashcards
From where do we derive the results compiled in work performance reports?
- Control Schedule
- Control Cost
- Control Quality
- Validate Scope
09.4.1.5 Work Performance Reports
What are the three parts of the human resources management plan?
- Roles and responsibilities
- Project management Organization Charts
- Staffing management Plan
9.1.3.1 Human Resource Management Plan
If team members have questions about compliance and safety, where do they find it?
Staffing management
9.1.3.1 Human Resource Management Plan
What is RAM?
Responsibility Assignment Matrix
A grid that shows the project resources assigned to each work package. It is used to illustrate the connections between work packages or activities and project team members.
- 1.2. Plan Human Resource Management: Tools and Techniques
- 1.2.1 Organization Charts and Position Descriptions
What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?
Acquire Project Team
9.2 Acquire Project Team
What is RACI?
Responsible accountable consult inform
9.1.2.1 Organization Charts and Position Descriptions
What is the process of identifying and documenting project roles, responsibilities and required skills reporting relationships and creating a staffing management plan?
Plan Human Resource Management
9.1 Plan Human Resource Management
What are the five stages of team development?
- Forming
- Storming
- Norming
- Performing
- Adjourning
9.3.2.3 Team-Building Activities
What stage of team development does a PM try to take their team to as quickly as possible?
Performing stage
9.3.2.3 Team-Building Activities
Team members have questions on compliance, which plan would you direct them to?
The staffing management plan - a subset of the HR management plan
9.1.3.1 Human Resource Management Plan
What is information that is developed and used to rate or score potential team members in the Acquire Project Team process?
Multi-criteria Decision Analysis
9.2.2.5 Multi-Criteria Decision Analysis
What documents the performance of team members measuring technical success, schedule performance and cost performance?
Team Performance Assessments
9.3.3.1 Team Performance Assessments
What is the process of identifying and documenting project roles, responsibilities and required skills, reporting relationships and creating a staffing management plan?
Plan Human Resource Management
9.1 Plan Human Resource Management
What documents team member roles and responsibilities?
Organization charts and position descriptions
9.1.2.1 Organization Charts and Position Descriptions
What is an OBS?
Organizational breakdown structure
9.1.2.1 Organization Charts and Position Descriptions
What is a RAM?
Responsibility Assignment Matrix - it is used to illustrate the associations between work (work packages or activities) that needs to be done and the project team members
9.1.2.1 Organization Charts and Position Descriptions
What is RACI?
It is a form of Responsibility Assignment Matrix which stands for:
- Responsible
- Accountable
- Consult
- Inform
9.1.2.1 Organization Charts and Position Descriptions
What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?
Acquire Project Team
9.2 Acquire Project Team
What are formal and informal contacts that will influence the other staffing management decisions?
Networking
9.1.2.2 Networking
What is the process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance?
Manage Project Team
9.4 Manage Project Team
What documentation about current project status is compared to forecasts and assists in determining future requirements and updates to the staffing management plan?
Work Performance Reports
9.4.1.5 Work Performance Reports
From what four processes do we derive the results compiled in work performance reports?
- Control Schedule
- Control Cost
- Control Quality
- Validate Scope
9.4.1.5 Work Performance Reports
When is pre-assignment defined?
In the proposal or in the charter
9.2.2.1 Pre-assignment
What is the relationship between co-location and virtual teams?
While co-location is considered a good strategy, the use of virtual teams is sometimes unavoidable.
9.2.2.4 Virtual Teams
What form of conflict management includes forcing a solution on the other parties?
Force/ Direct
9.4.2.3 Conflict Management
What are the five strategies of Conflict Management?
- Withdraw/ Avoid
- Smoothing/ Accommodate
- Comprise/ Reconcile
- Force/ Direct
- Collaborating/ Problem Solving
9.4.2.3 Conflict Management
What occurs when one party in a conflict gets up and leaves, refusing to further discuss?
Withdrawal / Avoiding
Resolving Conflicts
9.4.2.3 Conflict Management
What occurs when one person in a conflict forces a solution on the other parties?
Force/ Direct. This does not lead to a permanent solution.
9.4.2.3 Conflict Management
What is the subset of a project team that is responsible for the project management and leadership activities such as initiating, planning, executing, monitoring, controlling and closing the various project phases?
The project management team, also known as the core, executive, or leadership team
9.0 Project Human Resource Management
