Chapter 9: Project Human Resource Management

Question 1

From where do we derive the results compiled in work performance reports?

Answer 1

1. Control Schedule
2. Control Cost
3. Control Quality
4. Validate Scope

09.4.1.5 Work Performance Reports

Question 2

What are the three parts of the human resources management plan?

Answer 2

1. Roles and responsibilities
2. Project management Organization Charts
3. Staffing management Plan

9.1.3.1 Human Resource Management Plan

Question 3

If team members have questions about compliance and safety, where do they find it?

Answer 3

Staffing management

9.1.3.1 Human Resource Management Plan

Question 4

What is RAM?

Answer 4

Responsibility Assignment Matrix

A grid that shows the project resources assigned to each work package. It is used to illustrate the connections between work packages or activities and project team members.

9. 1.2. Plan Human Resource Management: Tools and Techniques
10. 1.2.1 Organization Charts and Position Descriptions

Question 5

What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?

Answer 5

Acquire Project Team

9.2 Acquire Project Team

Question 6

What is RACI?

Answer 6

Responsible accountable consult inform

9.1.2.1 Organization Charts and Position Descriptions

Question 7

What is the process of identifying and documenting project roles, responsibilities and required skills reporting relationships and creating a staffing management plan?

Answer 7

Plan Human Resource Management

9.1 Plan Human Resource Management

Question 8

What are the five stages of team development?

Answer 8

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

9.3.2.3 Team-Building Activities

Question 9

What stage of team development does a PM try to take their team to as quickly as possible?

Answer 9

Performing stage

9.3.2.3 Team-Building Activities

Question 10

Team members have questions on compliance, which plan would you direct them to?

Answer 10

The staffing management plan - a subset of the HR management plan

9.1.3.1 Human Resource Management Plan

Question 11

What is information that is developed and used to rate or score potential team members in the Acquire Project Team process?

Answer 11

Multi-criteria Decision Analysis

9.2.2.5 Multi-Criteria Decision Analysis

Question 12

What documents the performance of team members measuring technical success, schedule performance and cost performance?

Answer 12

Team Performance Assessments

9.3.3.1 Team Performance Assessments

Question 13

What is the process of identifying and documenting project roles, responsibilities and required skills, reporting relationships and creating a staffing management plan?

Answer 13

Plan Human Resource Management

9.1 Plan Human Resource Management

Question 14

What documents team member roles and responsibilities?

Answer 14

Organization charts and position descriptions

9.1.2.1 Organization Charts and Position Descriptions

Question 15

What is an OBS?

Answer 15

Organizational breakdown structure

9.1.2.1 Organization Charts and Position Descriptions

Question 16

What is a RAM?

Answer 16

Responsibility Assignment Matrix - it is used to illustrate the associations between work (work packages or activities) that needs to be done and the project team members

9.1.2.1 Organization Charts and Position Descriptions

Question 17

What is RACI?

Answer 17

It is a form of Responsibility Assignment Matrix which stands for:

• Responsible
• Accountable
• Consult
• Inform

9.1.2.1 Organization Charts and Position Descriptions

Question 18

What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?

Answer 18

Acquire Project Team

9.2 Acquire Project Team

Question 19

What are formal and informal contacts that will influence the other staffing management decisions?

Answer 19

Networking

9.1.2.2 Networking

Question 20

What is the process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance?

Answer 20

Manage Project Team

9.4 Manage Project Team

Question 21

What documentation about current project status is compared to forecasts and assists in determining future requirements and updates to the staffing management plan?

Answer 21

Work Performance Reports

9.4.1.5 Work Performance Reports

Question 22

From what four processes do we derive the results compiled in work performance reports?

Answer 22

1. Control Schedule
2. Control Cost
3. Control Quality
4. Validate Scope

9.4.1.5 Work Performance Reports

Question 23

When is pre-assignment defined?

Answer 23

In the proposal or in the charter

9.2.2.1 Pre-assignment

Question 24

What is the relationship between co-location and virtual teams?

Answer 24

While co-location is considered a good strategy, the use of virtual teams is sometimes unavoidable.

9.2.2.4 Virtual Teams

Question 25

What form of conflict management includes forcing a solution on the other parties?

Answer 25

Force/ Direct

9.4.2.3 Conflict Management

Question 26

What are the five strategies of Conflict Management?

Answer 26

1. Withdraw/ Avoid
2. Smoothing/ Accommodate
3. Comprise/ Reconcile
4. Force/ Direct
5. Collaborating/ Problem Solving

9.4.2.3 Conflict Management

Question 27

What occurs when one party in a conflict gets up and leaves, refusing to further discuss?

Answer 27

Withdrawal / Avoiding
Resolving Conflicts

9.4.2.3 Conflict Management

Question 28

What occurs when one person in a conflict forces a solution on the other parties?

Answer 28

Force/ Direct. This does not lead to a permanent solution.

9.4.2.3 Conflict Management

Question 29

What is the subset of a project team that is responsible for the project management and leadership activities such as initiating, planning, executing, monitoring, controlling and closing the various project phases?

Answer 29

The project management team, also known as the core, executive, or leadership team

9.0 Project Human Resource Management