Chapter 9 Fundamentals of communication for songraphers Flashcards
Kinesics refers to
Body language
Which of the following would not contribute to low levels of cultural competence
1) Cultural proficiency
2) Bias
3) Sterotyping
4) Prejudice
1) Cultural proficiency
Which of the following would be an example of a closed-ended question
1) Why did you have your gallbladder removed
2) Does your arm hurt?
3) What symptoms are you having
4) How often do you have these symptoms
2) Does your arm hurt
What is the acceptable distance to remain at when talking with a stranger
3 feet
The “R” in RASA process of active listening refers to
Receiving
Proxemics refers to
Personal space
Which of the following should be the point at which one experiences his or her true potential
1) Security and Safety
2) Self-acutalization
3) Self-esteem
4) Physiologic needs
2) self-actualization
What involves sentiment and compassion
Affective touch
What form of communication do we use the most
Nonverbal
Which of the following is the setting in which communication occurs
1) Locale
2) Context
3) Contrast
4) Message
2) Context
What would not be an example of physiologic need
Love
A group of people who share a common history of origin is that peoples
Ethnicity
What is the first step of cultural competence
Cultural awarness
What is the 3rd step in Maslow’s hierarchy of needs
Love
What is the last step in cultural comptence
Cultural desire
