Chapter 9 - Divisional performance appraisal and transfer pricing Flashcards
Describe the problem with divisional structures below.
Co-ordination
Difficult to co-ordinate all the functions to achieve overall goal.
Describe the problem with divisional structures below.
Goal congruence
There is a potential loss of control as managers will be motivated to improve their division potentially at the expense of the larger organisation
Describe the problem with divisional structures below.
Controllability
Divisional managers should only be held accountable for the factors that they can control. Its difficult to determine what is controllable.
Describe the problem with divisional structures below.
Inter-dependence of divisions
Performance of one division may depend on another making it difficult to measure performance levels.
Describe the problem with divisional structures below.
Head office costs
Whether or how the head office costs should be reapportioned.
Describe the problem with divisional structures below.
Transfer prices
How these prices should be set as they move profit from one division to another.
Describe a cost centre
Incurs costs but has no revenue stream.
Describe a Profit centre
- Division has both costs and revenue.
- Manager does not have the authority to make investment decisions.
Describe an investment centre
- Division has both costs and revenue.
- Manager does have the authority to invest in new assets or dispose of existing ones.
What are some performance measures we can use for cost centres?
- costs, e.g. cost ratios and variances
- relevant non-financial measures, for example based on productivity or efficiency
What are some performance measures we can use for profit centres?
- costs, revenues and profit, e.g. profitability ratios and cost/sales variances
- relevant non-financial measures, for example based on customer satisfaction
What are some performance measures we can use for investment centres?
- return on investment (ROI)
- residual income (RI)
- economic value added (EVA)
What does ROI show?
The operating profit that is generated for every $1 of assets employed.
What is the formula for ROI?
Operating profit ÷ Capital employed x 100
What profit and capital employed figures should be used in ROI?
The controllable ones