chAptEr 9 Flashcards

1
Q

What is a user interface?

A

Part of the system with which the user interacts.

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2
Q

A usable system should be:

A

Easy to use
Easy to learn

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3
Q

List the results of a usable system. RIE

A

Reduced mistakes
Increased user satisfaction
Efficient and accurate task completion

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4
Q

List the principles for user interface design.

A

Layout
Content awareness
Aesthetics
Usage level
Consistency
Minimize user effort

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5
Q

List the 3 boxes that a screen is often divided into in layout concepts.

A

Navigation area (top)
Status area (bottom)
Work area (middle)

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6
Q

List the properties areas should remain consistent in.

A

Size
Shape
Placement for entering data
Reports presenting retrieved data

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7
Q

List all the necessary functions in content awareness.

A

Breadcrumbs
Menus that show where you are
Titles in all interfaces

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8
Q

List all the necessary functions in Aesthetics.

A

Design text carefully
Use colors and patterns carefully
Use colors to separate items

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9
Q

List all the necessary functions in Aesthetics.

A

Frequent users desire ease of use
Infrequent users desire ease of learning

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10
Q

List all the necessary functions in Consistency.

A

Same elements throughout application
Reduce learning curve

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11
Q

List all the necessary functions in Minimizing effort.

A

Three clicks rule

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12
Q

List the special issues of touch screen design.

A

Ideal for information display but not data entry.
Include adequate spacing between objects

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13
Q

List the path to a successful user interface. UODDE

A

Understand the Users
Organize the Interface
Define Standards
Develop Prototypes
Evaluation / Testing

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14
Q

List the different types of personas to develop characterization of various user groups.

A

Interests
Typical behaviors
Goals & objectives
Expectations

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15
Q

How can one organize the interface?

A

Through the use of Interface Structure Diagram (ISD)
Site map

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16
Q

Study the ISD and the site map.

A

Chapter 9, Page 34, 36

17
Q

When defining standards, what are the common interface elements to ensure consistency?

A

Interface metaphor
Interface objects
Interface actions
Interface icons
Interface templates

18
Q

What is interface design prototyping?

A

A simulation of screens, forms or reports.

19
Q

List the common methods of interface design prototyping.

A

Paper sketches
Wireframe diagrams
Storyboarding
Wire flow diagrams
HTML prototype
Language prototype

20
Q

Study the common methods of interface design prototyping diagrams.

A

Chapter 9, P39, 40, 41

21
Q

List the interface evaluation methods.

A

Heuristic evaluation
Walkthrough evaluation
Interactive evaluation
Form usability testing

22
Q

What is heuristic evaluation?

A

Comparing design to checklist

23
Q

What is walkthrough evaluation?

A

When a team simulates movement through components

24
Q

What is interactive evaluation?

A

When users try out a system.

25
Q

What is formal usability testing?

A

It is a detailed use of special lab testing that is expensive.

26
Q

What are the basic principles of navigation design?

A

Assume users have not read a manual
All controls should be clear and understandable.
Prevent mistakes
Use consistent grammar order

27
Q

What are some important menu tips to consider?

A

A menu should not contain more than 8 items
A menu should have 2 mouse clicks maximum to perform an action
Group similar items within a menu item

28
Q

List the common menu formats. MID PIT

A

Menu bar
Drop-down menu
Popup menu
Tab menu
Icon tool bar
Image map

29
Q

List the common message types. CHADE

A

Error message
Confirmation message
Acknowledgment message
Delay message
Help message

30
Q

What is the goal of input design?

A

Simply and easily capture accurate information for the system

31
Q

Differentiate between online and batch processing.

A

Online processing immediately records the transaction in
database.
Batch processing collects inputs over time, holds them
temporarily, and then processes all the transactions at one
time in a batch

32
Q

List the pros of capturing data at the source.

A

Reduces duplicate work
Reduces processing time
Decreases cost
Decreases probability of error

33
Q

How can we obtain source data?

A

Bar code scanner
Smart cards
RFID tags

34
Q

List the types of input validation.

A

Completeness check
Format check
Range check
Check digit check
Consistency check
Database checks

35
Q

Study the input tips.

A

Chapter 9, P55, 56, 57

36
Q

List the best ways to produce output from the system. MUMU

A

Understand report usage
Manage information load
Minimize bias
Utilize various report types