chAptEr 1 Flashcards
List the roles of a systems analyst. IIA
Analyzing business situations.
Identifying opportunities for improvements
Interacting with an array of people
Who does the systems analyst interact with?
Technical specialists - DBAs and programmers
Business people - managers and users
Others - vendors and consultants
List the variety of specialized roles of a systems analyst.
People-oriented - project manager
Business-oriented - business analyst
Technically oriented - infrastructure analyst
Generalist - systems analyst
What makes systems analysts dislike their job? SEE
Stress
Ever-changing business technology
End-user demands and mistakes
List some of the skills of a systems analyst.
Problem-solving skills
Systems analysis & design skills
Interpersonal skills
Communication skills
Adaptability
List all the phases of the systems development life cycle.
Planning
Analysis
Design
Implementation
List some of the processes in the planning phase.
Project initialization - prep system request, and perform preliminary feasibility analysis.
Project setup - project plan
List some of the processes in the analysis phase.
Determine analysis strategy.
Collect and analyze requirements
Present system proposal
List some of the processes in the design phase.
Determine design strategy
Design system components
Presenting to the steering committee
List some of the processes in the implementation phase.
System construction
System Installation
Ongoing system support
List the reasons for initiating a project.
To fulfil a business need
To fix a pain point
To outgrow BPM
What is Business Process Management (BPM)?
A methodology used by organizations to continuously improve end-to-end business processes.
List the benefits of a BPM.
Increased efficiency.
Cost savings.
Quickly adapts to ever-changing environment.
What is the 4-step continuous cycle of the BPM?
Identify and map the current steps.
Improve or eliminate steps to add value.
Design a new, efficient workflow.
Implement the improved process electronically.
