chAptEr 1 Flashcards
List the roles of a systems analyst. IIA
Analyzing business situations.
Identifying opportunities for improvements
Interacting with an array of people
Who does the systems analyst interact with?
Technical specialists - DBAs and programmers
Business people - managers and users
Others - vendors and consultants
List the variety of specialized roles of a systems analyst.
People-oriented - project manager
Business-oriented - business analyst
Technically oriented - infrastructure analyst
Generalist - systems analyst
What makes systems analysts dislike their job? SEE
Stress
Ever-changing business technology
End-user demands and mistakes
List some of the skills of a systems analyst.
Problem-solving skills
Systems analysis & design skills
Interpersonal skills
Communication skills
Adaptability
List all the phases of the systems development life cycle.
Planning
Analysis
Design
Implementation
List some of the processes in the planning phase.
Project initialization - prep system request, and perform preliminary feasibility analysis.
Project setup - project plan
List some of the processes in the analysis phase.
Determine analysis strategy.
Collect and analyze requirements
Present system proposal
List some of the processes in the design phase.
Determine design strategy
Design system components
Presenting to the steering committee
List some of the processes in the implementation phase.
System construction
System Installation
Ongoing system support
List the reasons for initiating a project.
To fulfil a business need
To fix a pain point
To outgrow BPM
What is Business Process Management (BPM)?
A methodology used by organizations to continuously improve end-to-end business processes.
List the benefits of a BPM.
Increased efficiency.
Cost savings.
Quickly adapts to ever-changing environment.
What is the 4-step continuous cycle of the BPM?
Identify and map the current steps.
Improve or eliminate steps to add value.
Design a new, efficient workflow.
Implement the improved process electronically.
List the different types/ approaches to BPM.
Business Process Automation
Business Process Improvement
Business Process Reengineering
What is Business Process Automation (BPA)?
The automation of business processes
What is Business Process Improvement (BPI)?
Analyzes and refines existing processes for better efficiency.
What is Business Process Reengineering (BPR)?
Total overhaul of work processes
What is the system’s request?
A document that justifies a project by outlining its business needs, expected benefits, and key details for committee approval.
List the key elements of a project sponsor. PBBBS
Project Sponsor
Business Need
Business Requirements
Business Value
Special Issues or Constraints
Who/what is the project sponsor?
The person who initiates the project
What is a business need?
The business-related reason for initiating the system
What is a business requirement?
The new business capabilities that the system will provide.
What is a business value?
The benefits that the system will create for the organization.
What are the special issues/constraints?
Factors the committee will consider when making their decision
List some sources to identify when estimating business value. IDRL
Increased sales
Decreased costs
Reduced headcount
Lower turnover
What is a feasibility analysis?
It is a detailed business case for the project
List the type of feasibility analyses. TEO
Technical feasibility
Economic feasibility
Organizational feasibility
What is technical feasibility?
Can we build it with what we have?
List the sources of technical risk.
Project size
Lack of familiarity with technology
Compatibility with existing systems
What is economic feasibility?
Should We Build It?
List the key points of economic feasibility. IDA
Assessing financial viability
Determining cash flow
Identifying costs and benefits
What is organizational feasibility?
If We Build It, Will They Come?
List the properties of organisational feasibility.
Strategic alignment
Influence on stakeholder groups
