Chapter 9 Flashcards
Use of Collaborative Relationships
1
Q
Critical things in consultation
A
- Defining the purpose of the consultation
- Specifying the consultant’s role
- Clarifying the nature of the problem
- Outlining the consultation process
2
Q
Steps when referring clients for services
A
- Clarifying the Need or Purpose for the Referral
- Researching Resources
- Discussion and Selecting Options
- Planning for initial contact
- Initial contact
- Follow up to see if the need was met
3
Q
Formal Power
A
a position of hierarchy, corporate structure, or even job function
4
Q
Informal Power
A
persons with the most influence who can lead others to achieve goals or accomplish tasks
