Chapter 9 Flashcards
1
Q
expectations of unbiased treatment from employees
A
-employee rights
2
Q
statutory rights
A
-rights that derive from legislation
3
Q
contractual rights
A
rights that derive from contracts
4
Q
due process
A
employee’s right to fairness in proceedings
5
Q
discipline in the work environment
A
-punishment to train or correct
-set of rules to regulate behaviour
-maintain compliance & self-control
6
Q
series of steps to improve behaviour/performance
A
progressive discipline
7
Q
just cause reasons
A
-theft from the company
-violence
-conflict of interest
-excessive lateness
-bullying
8
Q
changing employees’ working conditions such that compensation, status or prestige is reduced
A
-constructive dismissal
9
Q
negotiation
A
-people sorting out a problem between themselves
10
Q
mediation
A
- use of 3rd party to help facilitate a resolution
