Chapter 6 Flashcards

1
Q

Orientation

A

-process for new employees to become familiar with the organization and their work

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2
Q

Training

A

Skills, behaviour and abilities to perform current work

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3
Q

The manager plays a key role in ensuring that

A

-learning and development efforts are appropriate

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4
Q

The orientation process should include the following

A

-overall goals
-Topics to be covered/info to be shared
-the timing of delivery

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5
Q

learning

A

-on going change in behaviour and thinking

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6
Q

Addie Model

A

-Asses, design, develop, implement, evaluate

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7
Q

the primary goal of training and development

A

-contribute to the organization’s overall goals

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8
Q

Training design should focus on at least 3 related issues

A

-instructional goals
-trainee characteristics
-learning principles (Behavioural modifciation)

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9
Q

Instructional goals

A

Desired outcomes of a training program

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10
Q

belief that the consequences of behaviour determine if it will be repeated or discontinued

A

-behavioural modification

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11
Q

level 1
level 2
level 3
level 4

A

-reactions
-learning
-behaviour
-results (ROI)

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12
Q

For career development programs to be successful

A

-Supportive managers
-alignment with organizational goals

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13
Q

lateral transfer

A

-moving employee to a different role in the organization

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14
Q

mentors

A

-experienced or more senior employees who provide advice and guidance

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15
Q

new employees taking on the values, beliefs and accepted behaviours of a company

A

socialization

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