Chapter 9 Flashcards

1
Q

Define production

A

Creating finished goods by using factors production

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2
Q

Define production management

A

services that help a firm with its production

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3
Q

Define operations management

A

A specialized area in management that converts or transforms resources (including human resources) into goods and services.

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4
Q

Ops management in the service industry is all about

A

creating good experiences for those who use it.

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5
Q

What are the three parts to the production process

A

Inputs (factors of production).
Production Control (planning, scheduling, etc)
Outputs (goods, services, ideas)

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6
Q

Define form Utility

A

The value producers add to materials in the creation of finished goods and services.

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7
Q

What are the three requirements of production

A

Build a product that meets demands of service
Provide it at a high quality
Provide it at the lowest possible price

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8
Q

Define process manufacturing

A

hat part of the production process that physically or chemically changes materials.

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9
Q

What is a continuous process

A

A production process in which long production runs turn out finished goods over time.

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10
Q

What is the interminent process

A

A production process in which the production run is short and the machines are changed frequently to make different products.

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11
Q

Using computers to design products is called

A

Computer Assisted Design (CAD)

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12
Q

The use of computers in the manufacturing process in called

A

Computer Assisted manufacturing (CAM)

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13
Q

What is Computer Integrated manufacturing?

A

CID, the combination of CAD and CAM to control the whole manufacturing process.

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14
Q

What is flexible manufacturing

A

When machines are designed to do serveral task so they can make a variety of products.

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15
Q

What is Lean Manufacturing

A

Manufacturing using less of everything. Less humans, less space, less engineering, etc.

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16
Q

The process of making a mass number of unique products

A

Mass Customization

17
Q

This helps solve problems such as facility location, facility layout, purchasing, material count, and quality control.

A

Operations management planning

18
Q

The physical arrangement of resources (including people) in the production process.

A

Facility Layout

19
Q

A computer-based operations management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place.

A

Materials Requirement Planning (MRP)

20
Q

A newer version of materials requirement planning (MRP) that combines the computerized functions of all the divisions and subsidiaries of the firm—such as finance, human resources, and order fulfillment—into a single integrated software program that uses a single database.

A

ERP

21
Q

The function in a firm that searches for quality material resources, finds the best suppliers, and negotiates the best price for goods and services.

A

Purchasing

22
Q

A production process in which a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line.

A

Just in time inventory control

23
Q

3D printing is known as _____________ manufacturing

A

Additive