Chapter 7 Flashcards
What art does a manager need to learn and practice?
Art of getting things done by using company resources
Define management
the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and resources.
What are four main task a manager does?
Plan
Organize
Lead
Control
What’s involved in planning
- Set goal
- Develop strategies
- Determine resources
- Set standards
What’s involved in organizing
- Allocate resources (assign task, set procedures)
- Prepare a org chart for responsibilities and authority
- Recruit, train employees
- Put employees where they’ll be effective
What’s involved in Leading
- Guide and motivate
- give assignments
- Explain routines
- Clarify policies
- Provide feedback
What involved with controlling
- Measure results
- Monitor performance
- Reward excellence
- Take corrective action
What is a managerial pyramid
it shows the organizations levels of management
What is top managment
The highest level; presidents and executives
What is a vision
it’s a broad explanation of why the organizations exists and where it’s trying to go.
What is a mission statement
outlines the organizations fundamental purposes.
What is a goal
A broad longterm desired accomplishment
What are objectives
Specific short term statements detailing how we achieve goals.
What is SWOT analysis
analysis the organizations strengths, weaknesses, opportunities, and threats.
What is strategic planning
Done by top management to determine major goals and how to achieve them