chapter 8b

Question 1

Conflict functions vs dysfunctions

Answer 1

constructive vs destructive conflict

communication vs damage morale
consensus vs misconception
mobilize vs distract
cohesion vs polarization
improve knowledge vs decrease communication
promote change vs magnify differences

Question 2

Conflict sources

Answer 2

relationship: provide balanced expression of perspectives
data: more effective flow of info
interest: jointly addressing and express
structural: recognize external forces and constraints
value: dont force value system on others

Question 3

Conflict triggers

Answer 3

competence
inclusion
autonomy
status
reliability
integrity

Question 4

low context vs high context culture

Answer 4

analytic linear logic vs synthetic logic
individualistic vs group oriented
revealment, confrontational vs concealment, nonconfrontational
explicit, direct vs implicit ambiguous indirect