Chapter 8. Structuring Organizations for Today's Challenges Flashcards

1
Q

economies of scale

A

companies can reduce their production costs by purchasing raw materials in bulk

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2
Q

hierarchy

A

a system in which one person is at the top of an organization and there is a ranked or sequential ordering from the top down

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3
Q

chain of command

A

the line of authority that moves from the top of the hierarchy to the lowest level

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4
Q

organization chart

A

a visual device that shows relationships among people and divides the organization’s work; it shows who reports to whom

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5
Q

bureaucracy

A

an organization with many layers of managers who set rules and regulations and oversee all decisions

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6
Q

centralized authority

A

decision making authority is maintained at the top level pf management at the company’s headquarters

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7
Q

decentralized authority

A

decision making authority is delegated to lower level managers more familiar with local conditions than headquarters management could be

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8
Q

span of control

A

the optimum number of subordinates a manager supervises or should supervise

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9
Q

tall organization structure

A

an organizational structure in which the pyramidal organization chart would be quite tall because of the various levels of management

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10
Q

flat organization structure

A

an organizational structure that has few layers of management and a broad span of control

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11
Q

departmentalization

A

the dividing of organizational fucntions into separate units

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12
Q

line organization

A

has direct two-way lines of responsibility, authority, and communication running from the top to the bottom, with all people reporting to only on esupervisor

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13
Q

line personnel

A

employees who are part of the chain of command that is responsible for achieving organizational goals

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14
Q

staff personnel

A

employees who advise and assist line personnel in meeting their goals

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15
Q

matrix organization

A

specialists from different parts of the organization are brought together to work on specific projects but still remain part of a line-and- staff structure

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16
Q

cross-functional self-managed teams

A

groups of employees from different departments who work together on a long-term basis

17
Q

networking

A

using communications technology and other means to link organizations and allow them to work together on common objectives

18
Q

real-time

A

the present moment or actual time in which something takes place

19
Q

virtual corporation

A

a temporary networked organization made up of replaceable firms that join and leave as needed

20
Q

benchmarking

A

compares an organization’s practices, processes, and products against the world’s best

21
Q

core competencies

A

those functions that the organization can do as well as or better than any other organization in the world

22
Q

restructuring

A

redesigning organization so that it can more effectively and efficiently serve its customers