Chapter 1. Taking Risks and Making Profits within the Dynamic Business Environment Flashcards

1
Q

Business

A

an activity that seeks to provide goods and services to others while operating at a profit

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2
Q

Goods

A

tangible products such as computers, food, clothing, cars, and appliances

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3
Q

Services

A

Intangible products (that can’t be held in your hand) such as education, health care, insurance, recreation, and travel

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4
Q

Entrepreneur

A

a person who risks time and money to start and manage a business

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5
Q

Revenue

A

Total amount of money a business takes in during a given period by selling goods and services

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6
Q

Profit

A

amount of money a business earns above and beyond what it spends for salaries and other expenses

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7
Q

Loss

A

When a business’s expenses are more than its revenues

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8
Q

Risk

A

the chance an entrepreneur takes of losing time and money on a business that may not prove profitable

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9
Q

Standard of living

A

the amount of goods and services people can but with the money they have

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10
Q

Quality of life

A

the general well-being of a society in terms of its political freedom, natural environment, education, health care, safety, amount of leisure, and rewards that add to the satisfaction and joy that other goods and services provide

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11
Q

Stakeholders

A

All the people who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address

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12
Q

Outsourcing

A

contracting with other companies (often in other countries) to do some functions of a firm, like production or accounting

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13
Q

Nonprofit organization

A

an organization whose goals do not include making a personal profit for its owners or organizers

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14
Q

Factors of production

A

the five resources used to create wealth:
1. land (or natural resources)
2. labor (workers)
3. Capital
4. Entrepreneurship
5. Knowledge

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15
Q

Business environment

A

the surrounding factors that either help or hinder the development of business

  1. economic and legal environment
  2. technological environment
  3. competitive environment
  4. social environment
  5. global business environment
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16
Q

How can the government promote entrepreneurship?

A
  1. allowing private ownership of business
  2. minimizing interference with the free exchange of goods and services
  3. Passing laws that enable businesspeople to write enforceable contracts
  4. establishing a currency that’s tradable in world markets
  5. minimizing corruption
17
Q

Technology

A

everything from phones to computers and the various software programs that make business processes more effective, efficient, and productive

18
Q

Productivity

A

the amount of output you generate given the amount of input (for example, hours worked)

19
Q

Circular economy

A

keeping products in the value circle

20
Q

E-commerce

A

the buying and selling of goods over the internet

21
Q

B2C

A

business-to-customer

22
Q

B2B

A

business-to-business

23
Q

Database

A

an electronic storage file for information

24
Q

Identity theft

A

the obtaining of individuals’ personal information such as social security and credit card numbers, for illegal purposes

25
Q

Empowerment

A

giving frontline workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to the customer requests

26
Q

demography

A

the statistical study of the human population with regard to its size, density, and other characteristics such as age, race, gender, and income

27
Q

Climate change

A

the movement of the temperature of the planet up or down over time

28
Q

greening

A

the trend toward saving energy and producing products that cause less harm to the environment