Chapter 8 - Power and Influence Flashcards

1
Q

Power and leadership

A

Effective leadership can be understood in terms of traits and behaviours. Becoming a good leader involves influencing them to do what you need them to do.

Regardless of which understanding we privilege, leadership necessarily involves exercise of power. Leaders have to engage in power plays and manipulate others.

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2
Q

First Dimension of power

A

Relational, impact other’s behaviours. A tries to influence B.

Power reflects dependency, primarily based on control of resources and overcomes resistance.

Power over people’s resources to influence them.

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3
Q

First Dimension Resources

A
Coercive power
Reward power
Authority power
Expert power
Information power
Charismatic power
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4
Q

Coercive power

A

Ability to punish/ damage power i.e. someone enforces rules

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5
Q

Reward power

A

ability to reward someone (tangible/ intangible) i.e. money, reputation

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6
Q

Expert Power

A

Possession of special knowledge/ expertise which others need e.g. lecturers being ask for research information from a company

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7
Q

Authority power

A

Holding a formal position in the hierarchy relative to someone. But they need to comply with the hierarchy and want to move up it.

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8
Q

Information power

A

Access to information that others don’t have, privileged information e.g. CIA, MI5

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9
Q

Charismatic power

A

Charisma/ social skills which allow development of rapport with others. Social soft power.

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10
Q

Second dimension of power

A

Reflects ability to control decision making process.

Power is exercised by control over roles of game through non-decision making. Possible to control which issues are/ not death with through formal decision making processes. e.g. Republicans stopping Obama naming Supreme Court judge.

Resistance can be avoided; people don’t have opportunity to resist by sidestepping resistance. Resistance doesn’t have because you avoid it.

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11
Q

Leaders exercise second dimension of power through?

A

Decision making process: control who’s involved in decision making process

Reporting relationships: control who reports to whom and how

Allocation of responsibilities: who is responsible for what and how are they evaluated, measured and held accountable?

Make decisions offline - e.g. informal meetings, over lunch.

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12
Q

Third Dimension of power

A

Exercised through shaping how people understand situation and possible actions.

Pettigrew’s Management of Meaning

Power reflects ability to convince others that a view/action is right/ inevitable as it presents resistance.

Present issue in a compelling way.

Made to be legitimate by associating outcomes with symbols, and skilful use of language. By targeting attitudes, behaviours are influenced directly.

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13
Q

Leaders manage meaning by?

A

Encouraging others to see them as leaders

Creating a vision for the future e.g. politicians

Persuading others that their views of challenges facing organisations and solutions are correct

Framing issues that encourages people to accept a course of action - and focus on results.

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14
Q

Yukl and Tracey influence tactics

A
Rational persuasion 
Inspirational Appeal
Consultation
Ingratiation 
Exchange
Personal Appeal
Coalition
Legitimating
Pressure
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15
Q

Rational Persuasion

A

person uses logical arguments and factual evidence to persuade you that a proposal of request is viable and likely to result in the attainment of task objectives.

Positive effect on task commitment of subordinates, peers and superiors

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16
Q

Inspirational Appeal

A

the person makes a request or proposal that arouses enthusiasm by appealing to your values, ideas and aspirations or by increasing your confidence that you can do it.

Positive effect on task commitment of subordinates, peers and superiors

17
Q

Consultation

A

person seeks your participation in planning a strategy, activity or change for which your support and assistance are desired, or the person is willing to modify a proposal to deal with your concerns and suggestions.

Positive effect on task commitment of subordinates, peers and superiors

18
Q

Ingratiation

A

person seeks to get you in a good mood or to think favourably of him/her before asking you to do something

Positive effect on task commitment of subordinates and peers.

19
Q

Exchange

A

person offers an exchange of favours, indicates willingness to reciprocate, at a later time or promises you a share of the benefits if you help accomplish a task.

Positive effect on task commitment of subordinates and peers.

20
Q

Personal appeal

A

Positive effect on task commitment of subordinates and peers.

21
Q

Coalition

A

person seeks the aid of other to persuade you to do something or uses the support of others as a reason for you to agree also

Little effect on task commitment of subordinates, peers or superiors.

22
Q

Legitimating

A

person seeks to establish legitimacy of a request by claiming the authority or right to make it or by verifying that it is consistent with organisational, policies, rules, practices or traditions.

Little effect on task commitment of subordinates or superiors, but negative effect on peers.

23
Q

Pressure

A

person uses demands, threats, or persistent reminders to influence you to do what he/she wants.

Little effect on task commitment of peers or superiors, but negative effect on subordinates.

24
Q

Self perceived power can lead to?

A

Greater risk taking behaviour
Unethical decision making.
Self interested behaviour through resources and punishment, reward sensitivity, and instrumentality.