Chapter 11 - The Study of Australian Leaders: From Findings to Practice Flashcards
Good Leadership Affects?
Motivation Financial Performance Engagement Job Satisfaction Trust Commitment Quality Effort levels Employee Turnover Citizenship Behaviours
Leadership matters to?
Senior organisational leadership - making sense of complexity and ambiguity, anticipating the future, involve in strategy, understanding external environment and implement strategies
Senior workplace leaders - performance and innovation
Frontline leaders - innovation and employee outcomes, such as engagement and retention of talent, manage employees on day-to-day basis.
Australian Leadership Demographics
As you go up the organisation, leaders become older and more likely to be male. Shows need for succession planning. Takes long time to get to top management, invest in leadership development.
Gender inequality still prominent at senior level, but almost equal at front line leader. Little cultural diversity in top leadership positions.
Many Australians not well trained for the job - 1/4 had no post secondary formal qualifications.
How are Australian organisations going in workplace targets?
Not so well in terms of customer satisfaction, labour turnover, absenteeism, labour productivity, unit labour costs, total costs, volume of sales, profits and return on investments.
Innovation
Incremental: Refining and improving existing products. Add additional features. Red ocean. Australian companies usually focus on this.
Radical: creating products/ services beyond what is expected, completely new. Blue ocean.
Many workplaces don’t get basics right
Setting goals for employees often don’t done. Little to no KPIs.
Workplaces could benefit from improving HR practices. Performance pay in private sector, but more training in public sector.
High performance work practices are HR practices aimed at providing employees with:
Ability
Motivation
Opportunity - to work effectively.
Significant sources of environmental turbulence
Changing customers and customer preferences
Competitive intensity
Competitor disruption
Technological disruption.
Future challenges facing Australian organisations
Market and competitive pressure Operational challenges Government & regulations Human resource challenges Technological disruption Economic volatility and uncertainty
How to develop leaders?
Leadership workshops Mentoring Special developmental assignments Formal leadership and qualification programs - for corporations, universities, consulting firms Leadership assessment
As many frontline leaders don’t see development programs compared to senior workplace leaders.
Leadership Development and Performance effects?
Improved leader self-efficacy
Improved leadership capability
Improved workplace outcomes.
