Chapter 8: Informal Reports Flashcards

1
Q

a persuasive offer to solve a problem, provide services, or sell products/equipment

A

proposal

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2
Q

proposals or reports may be

A

solicited or unsolicited, formal or informal

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3
Q

proposal or reports may be completed on response to an

A

RFP (request for proposal)

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4
Q

often part of a competitive process

A

report or proposal

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5
Q

present an offer to do work or provide something

A

informal report

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6
Q

represents the end product of thorough investigation and analysis

A

formal report

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7
Q

presents data without analysis or recommendation

A

information of reports

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8
Q

provides analysis and conclusions

A

analytic reports

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9
Q

purpose is presented close to beginning

A

direct

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10
Q

conclusions and recommendations appear at the end

A

indirect

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11
Q

7 typical report formats

A
  1. electronic format
  2. letter format
  3. memo format
  4. digital slide format
  5. Info-graphics
  6. template format
  7. manuscript format
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12
Q

how many heading should you use for short reports

A

1 or 2 heading levels

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13
Q

you should include at least how many headings per report page

A

1

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14
Q

for effective report headings use a clear

A

hierarchy of heading levels

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15
Q

clarifies the reason for the report

A

problem statement

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16
Q

further defines the report’s scope

A

purpose statement

17
Q

5 ways to gather data

A
  1. company records
  2. observations
  3. surveys
  4. interviews
  5. secondary research
18
Q

documents events attended and what was learned

A

trip, convention, and conference reports

19
Q

describe status of continuing projects

A

progress, status, and milestone reports

20
Q

provide summary of what happened in a meeting

A

minutes reports

21
Q

condense primary ideas, conclusions, recommendations, or a longer publican

A

summary reports

22
Q

type of informal and analytical reports

A
  1. justification/ recommendation reports
  2. feasibility reports
  3. yardstick
23
Q

examines practicality and advisability of following course of action

A

feasibility reports

24
Q

examine problems with 2 or more solutions

A

yardstick