Chapter 8: Include Everything -- Even the Kitchen Sink Flashcards
1
Q
REFERRAL CATEGORIES Here are some great categories that are frequently overlooked.
- Lost Business
- Airplane
- Kids
- Exercise
- Service Reminders
She then said something I have never forgotten. “Joanne, I am giving these referrals to you, and not to your company.” What that meant was that if I had left my company the next day, I could not have handed those referrals to my successor. My client trusted me.
A
