Chapter 8 - Expressing organisational purpose Flashcards

1
Q

Strategy and organisational purpose

What is the role of organisational purpose?

A

Organisational purpose is the fundamental reason for a company’s existence, guiding its strategy to achieve this purpose.

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2
Q

Strategy and organisational purpose

What are the three time dimensions of organisational purpose?

A

Past (learning from history), Present (assessing current values and culture), and Future (planning for necessary changes and future success measures).

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3
Q

Elements of organisational
purpose

Define ‘strategic vision’ and its importance.

A

A mental image of a desired future state that motivates, gains commitment, and encourages performance; it prevents the organisation from becoming static.

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4
Q

Elements of organisational
purpose

What is the purpose of a mission statement?

A

To clarify the organisation’s overall purpose, building understanding and confidence in its strategy.

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5
Q

Elements of organisational
purpose

What emotional factors should be considered in a mission statement, according to Maccoby?

A

Survival, Relatedness, Play, Information, Dignity, and Mastery.

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6
Q

Elements of organisational
purpose
List the five core traits in a mission statement identified by Lynch.

A

Nature of business, customer needs focus, organisational values and beliefs, sustainable competitive advantage, and reasons for existence.

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7
Q

Elements of organisational
purpose

What four elements make up the Ashridge model of a mission statement?

A

Purpose, Strategy and Scope, Values, and Standards and Behaviours.

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8
Q

Elements of organisational
purpose.

What is the McKinsey 7S model, and how does it relate to organisational strategy?

A

A framework that aligns Strategy, Structure, Systems, Shared values, Style, Staff, and Skills to reinforce organisational mission and strategy.

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9
Q

Elements of organisational
purpose
What are strategic objectives?

A

Specific, definable outcomes that turn vision and mission statements into practical reality.

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10
Q

Elements of organisational
purpose

Define SMART objectives.

A

Objectives that are Specific, Measurable, Attainable, Realistic, and Timely

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11
Q

Elements of organisational
purpose
What is the ‘triple bottom line’ concept?

A

A focus on three core areas: Profit (financial performance), People (stakeholder value), and Planet (environmental and societal impact).

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12
Q

Elements of organisational
purpose

What is the aim of integrated reporting?

A

To link strategy, governance, and performance with social, environmental, and economic contexts, showing long-term viability and resource allocation.

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13
Q

Elements of organisational
purpose

What are the six capitals in integrated reporting?

A

Financial, Manufactured, Intellectual, Human, Social and relationship, and Natural.

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14
Q

Elements of organisational
purpose

What are the three core principles of an effective statement of purpose, according to Lencioni?

A

Focus (guiding decisions), Motivation (encouraging commitment), and Clarity (reducing misinterpretation)

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15
Q

Elements of organisational
purpose

Provide examples of organisational purpose statements.

A

NG - “Empowering people to stay a step ahead in life and in business”;
Kellogg’s - “Nourishing families so they can flourish and thrive”;
IAG - “To help people manage risk and recover from the hardship of unexpected loss.”

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