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PerDev 4th Quarter > Chapter 8: Emotional Intelligence > Flashcards

Chapter 8: Emotional Intelligence Flashcards

1
Q

_________________ refers to emotion as a feeling and the corresponding thoughts, psychological and biological states with the tendency to act on it.

A

Goleman

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2
Q

The root of the word emotion is…

A

motere

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3
Q

Motere is a Latin verb which means “__________” plus the prefix signifying “___________”

A

to move, move away

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4
Q

Refers “to the emotional awareness and emotional management skills which provide the ability to balance emotion and reason so as to maximize our long-term happiness”

A

Emotional Intelligence or emotional quotient (EQ)

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5
Q

States that our emotion faculty lies in the
central nervous system. Its reaction is sudden,
fast, and swift and can change from one state of
emotion to the next.

A

Theory on emotional intensity (Brehm, 1999)

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6
Q

TRUE OR FALSE

According to the theory on emotional intensity, only one emotion is felt at a time.

A

TRUE

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7
Q

____________ thesis mentions four stages of emotion differentiation
as recognition, assessment, meta-cognition and regulation.

A

Pykari’s (2011)

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8
Q

The Four Stages of Emotion Differentiation

A

Recognition
Assessment
Meta-evaluation
Regulation

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9
Q

Focus on the current emotion. Just be aware or be conscious of such emotion.

A

Recognition

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10
Q

Connect the detected emotion to the current task. Also check out the distracting factors such as emotions rooted in one’s imagination. Initially identify what triggers such emotions.

A

Assessment

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11
Q

This will involve assessing one’s evaluation skills. That is you try to look into your essential assessment of the emotion that you have previously identified.

A

Meta-evaluation

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12
Q

The challenge in this part is what you are going to do with the emotion when it is recognized.

A

Regulation

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13
Q

TRUE OR FALSE

You have to learn the basic skills first so that you will understand emotion and its intensity to learn how to express it properly.

A

TRUE

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14
Q

TRUE OR FALSE

The intense emotional experiences during your stage can be managed well through the use of emotional differentiation.

A

FALSE

The intense emotional experiences during
your stage can be managed well through the
use of “emotional intelligence”.

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15
Q

Goleman Five Domains of Emotional Intelligence

A

Self-awareness
Managing Emotion
Motivating the self
Empathy
Social Skills

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16
Q

This refers to the first and basic skill that the moment that emotion is felt, you are able to identify it properly.

A

Self-awareness

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17
Q

This refers to the regulating emotion and making it fit a particular circumstance. This
would challenge you to response appropriately, so that you do not blurt out your anger anytime you want

A

Managing Emotion

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18
Q

An emotionally intelligent person is able to “propel himself/herself to move on with life despite his/her circumstances”. So you, as an adolescent, can choose not to become a victim of the situation.

A

Motivating the self

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19
Q

This refers to your ability to sense the feelings or emotions of others without them saying anything to you.

A

Empathy

20
Q

This refers to the ability to manage emotion in others. As you are able to manage your own emotions, you will gain the capacity to listen to a peer who may be going through a highly emotional experience such as intense anger.

A

Social Skills

21
Q

Grief, sorrow, cheerlessness, gloom, melancholy, self-pity, loneliness, dejection, despair, and when pathological, severe depression.

A

Sadness

22
Q

Fury, outrage, resentment, wrath, exasperation, indignation, vexation, acrimony,
animosity, annoyance, irritability, hostility, and perhaps at the extreme, pathological hatred and violence.

A

Anger

23
Q

Anxiety, apprehension, nervousness, concern, consternation, misgiving, wariness, qualm, edginess, dread, fright, terror; as psychopathology, phobia and panic.

A

Fear

24
Q

Happiness, relief, joy, contentment, bliss, delight, amusement, pride, sensual, pleasure, thrill, rapture, gratification, satisfaction, euphoria, whimsy, ecstacy, and at the far edge, mania.

A

Enjoyment

25
Q

Acceptance, friendliness, trust, kindness, affinity, devotion, adoration, infatuation, agape.

A

Love

26
Q

Shock, astonishment, amazement, wonder.

A

Surprise

27
Q

Contempt, disdain, scorn, abhorrence, aversion, distaste, revulsion.

A

Disgust

28
Q

Guilt, embarrassment, remorse, humiliation, regret, mortification, contrition.

A

Shame

29
Q

Different Emotions

A

Anger
Sadness
Fear
Enjoyment
Love
Surprise
Disgust
Shame

30
Q

TRUE OR FALSE

You will not waste a lot of time if you fight your emotion. You do not fight reality. It is like telling water not to be wet or stone not to be hard.

A

FALSE

You will waste a lot of time if you fight your emotion. You do not fight reality. It is like telling water not to be wet or stone not to be hard.

30
Q

TRUE OR FALSE

Experiencing great depth of emotion does not enable you to relate with those may be undergoing similar emotions or experiences.

A

FALSE

Experiencing great depth of emotion enables you to relate with those may be undergoing similar emotions or experiences.

31
Q

____________________ Insights about Emotional Intelligence

A

Steve Hein(1996)

32
Q

TRUE OR FALSE

Your emotion is very much a part of you. To be happy, you can only be who you are.

A

TRUE

33
Q

TRUE OR FALSE

If you know yourself well, you will find it easier to make decisions. If you don’t, you will either make choices you will regret or you will be stuck in decision.

A

TRUE

34
Q

TRUE OR FALSE

It is difficult to be empathic ( or to be in someone’s shoes) if you label or judge them. When you do this, you will destroy your capacity to feel others empathically.

A

TRUE

34
Q

TRUE OR FALSE

We have a quick-to-criticize society, that is why we don’t often hear honest expressions of feelings.

A

TRUE

34
Q

Uses words,

A

Verbal feedback

34
Q

TRUE OR FALSE

We were not taught the names of countries and capitals, plants and trees, rivers and rocks, presidents and philosophers, chemicals and triangles, but we were taught the names of our feelings.

A

FALSE

We were taught the names of countries and capitals, plants and trees, rivers and rocks, presidents and philosophers, chemicals and triangles, but we were never taught the names of our feelings.

34
Q

Carries information

A

Feedback

34
Q

Feedback can be in the form of __________ or _____________ or _____________.

A

verbal or nonverbal or written expression

34
Q

Uses facial expressions and body language, which send a much stronger message than words.

A

Nonverbal feedback

34
Q

Can be expressed through letters or report cards in school reflecting your academic performance level or assessment

A

Written feedback

34
Q

Giving Feedback

  1. Start and end with ____________________.
  2. ________ your motivations before giving feedback.
  3. Use “___” statements.
  4. Describe the _________, __________, and ____________ ( state how you feel about the situation, others, or tasks and hand, etc.).
  5. Give ____________ where possible.
  6. Be ___________ not evaluative.
  7. Consider the ______________________.
  8. Suggest ______________ when feed back is negative.
  9. Give feedback on things that _________________.
  10. ______ before and after giving feedback.
A
  1. Start and end with positive feedback.
  2. Clarify your motivations before giving feedback.
  3. Use “I” statements.
  4. Describe the situation, behaviors, and effects ( state
    how you feel about the situation, others, or tasks and
    hand, etc.).
  5. Give examples where possible.
  6. Be descriptive not evaluative.
  7. Consider the amount of information.
  8. Suggest alternatives when feed back is negative.
  9. Give feedback on things that can be changed.
  10. Pray before and after giving feedback.
34
Q

Receiving Feedback

  1. ________ to feedback.
  2. assume the feedback is ______________.
  3. _______ and _______ before responding( check how you feel about the emotional expression).
  4. Ask to ________ if you have not heard clearly.
  5. Ask for _____________ or ___________.
  6. ________ positive and negative feedback for consideration rather than dismissing them to protect yourself.
  7. Ask for ___________ on how you can modify your behavior.
  8. _________ and ________ the person giving the feedback.
A
  1. Listen to feedback.
  2. assume the feedback is constructive.
  3. Pause and think before responding( check how you
    feel about the emotional expression).
  4. Ask to repeat if you have not heard clearly.
  5. Ask for clarifications or examples.
  6. Accept positive and negative feedback for
    consideration rather than dismissing them to protect
    yourself.
  7. Ask for suggestions on how you can modify your
    behavior.
  8. Respect and thank the person giving the feedback.
35
Q

__________________ concept of emotional intelligence guides you first and foremost, in identifying positive and negative emotions by naming emotions when they happen and in owning them without blaming others how you feel.

A

Daniel Goleman’s (1995)

36
Q

Daniel Goleman also stated that __ to __ percent of our emotions are not expressed and if expressed, they are not properly stated.

A

80 to 90

37
Q

TRUE OR FALSE

We only resort to nonverbal communication, making others know how we feel through the way we look at them including the sound of our voice and some body language.

A

TRUE

PerDev 4th Quarter (5 decks)

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