Chapter 8 Flashcards
Brainstorming
A freewheeling, face-to-face meeting where team members aren’t allowed to criticize, but are encouraged to speak freely, generate as many ideas as possible, and build on the ideas of others.
Brooks’ law
The principle that adding more people to a late software project only makes it later. Also called the mythical man-month.
Constructive Conflict
A type of conflict in which people focus their discussion on the issue while maintaining respect for people having other points of view.
•Problem: constructive conflict easily slides into personal attacks
Electronic Brainstorming
A form of brainstorming that relies on networked computers for submitting and sharing creative ideas.
Evaluation Apprehension
A decision making problem that occurs when individuals are reluctant to mention ideas that seem silly because they believe (often correctly) that other team members are silently evaluating them.
Groupthink
The tendency of highly cohesive groups to value consensus at the price of decision quality
Nominal Group Technique
A variation of brainstorming consisting of three stages: participants (1) silently and independently document their ideas, (2) collectively describe these ideas to the other team members without critique, and (3) silently and independently evaluate the ideas presented.
Norms
The informal rules and shared expectations that groups establish to regulate the behaviour of their members.
Process Losses
Resources (including time and energy) expended toward team development and maintenance rather than the task.
Productive Blocking
A time constraint in team decision making due to the procedural requirement that only one person may speak at a time.
Role
A set of behaviours that people are expected to perform because of the positions they hold in a team and organization.
Self-Directed Teams (SDTs)
Cross-functional work groups that are organized around work processes, that complete an entire piece of work requiring several interdependent tasks, and that have substantial autonomy over the execution of those tasks.
Social Loafing
The problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone.
Task interdependence
The extent to which team members must share materials, information, or expertise in order to perform their jobs.
Team building
A process that consists of formal activities intended to improve the development and functioning of a work team.
- organizational and team environment
- team processes
- team design
- team effectiveness
A) task characteristics
B) team size
C) team composition
- reciprocal
- sequential
- pooled
- forming
- storming
- norming
- performing
- adjourning
- member similarity
- team size
- member interaction
- somewhat difficult entry
- team success
- external competition and challenges
A) moderately high
B) high
C) moderately low
D) low
A) Identification
B) Knowledge
C) Calculus
Influences of Team Cohesian Part 1
Influences of Team Cohesian Part 2
