Chapter 2 Flashcards
- Motivation
- Ability
- Role perceptions
- Situational factors
- Task performance
- Organizational citizenship
- Counterproductive work behaviour
- Joining and staying with the organization
- Maintaining work attendance
CANOE
- Conscientiousness
- Agreeableness
- Neuroticism
- Openness to experiences
- Extroversion
- Self-transcendence
- Conservation
- Self-enhancement
- Openness to change
Ability
The natural aptitudes and learned capabilities required to successfully complete a task.
Achievement-nurturing Orientation
A crosscultural value describing the degree to which people in a culture emphasize competitive versus cooperative relations with other people.
Collectivism
A cross-cultural value describing the degree to which people in a culture emphasize duty to groups to which they belong, and to group harmony.
Competencies
Skills, knowledge, aptitudes, and other personal characteristics that lead to superior performance
Conscientiousness
A personality dimension describing people who are careful, dependable, and self-disciplined.
ethical sensitivity
A personal characteristic that enables people to recognize the presence of an ethical issue and determine its relative importance.
evidence-based management
The practice of making decisions and taking actions based on research evidence.
extroversion
A personality dimension describing people who are outgoing, talkative, sociable, and assertive.
individualism
A cross-cultural value describing the degree to which people in a culture emphasize independence and personal uniqueness.
moral intensity
The degree to which an issue demands the application of ethical principles.
motivation
The forces within a person that affect his or her direction, intensity, and persistence of voluntary behaviour.
neuroticism
A personality dimension describing people with high levels of anxiety, hostility, depression, and self-consciousness.
power distance
A cross-cultural value describing the degree to which people in a culture accept unequal distribution of power in a society.
personality
The relatively enduring pattern of thoughts, emotions, and behaviours that characterize a person, along with the psychological processes behind those characteristics.
External traits - Observable behaviours
Internal states - thoughts, values
presenteeism
Attending scheduled work when one’s capacity to perform is significantly diminished by illness or other factors.
role perceptions
The extent to which people understand the job duties (roles) assigned to or expected of them.
uncertainty avoidance
A cross-cultural value describing the degree to which people in a culture tolerate ambiguity (low uncertainty avoidance) or feel threatened by ambiguity and uncertainty (high uncertainty avoidance).
Task Performance
Goal-Directed behaviours under person’s control
Organizational Citizenship
Contextual performance - cooperation and helpfulness beyond required job duties
Counterproductive Work Behaviours
Voluntary behaviours that potentially harm the organization
Joining/staying with the Organization
Agreeing to employment relationship; remaining in that relationship
Maintaining Work Attendance
Attending work at required times
Myers-Briggs Type Indicator
Nature vs Nurture
Nature - Heredity (genes)
Nurture - socialization, life experiences, learning (taught)
Three Ethical Principles
Utilitarianism - Greatest good for the greatest number of people
Individual Rights - Fundamental entitlements in society
Distributive Justice - People who are similar should recieve similar benefits
Moral Intensity
Degree that issue demands ethical principles
Ethical Sensitivity
Ability to recognize the presence and determine the relative importance of an ethical issue
Situational influences
Competitive pressures and other conditions affect ethical behaviour
Three Value Congruences
- We can think of specific reasons for doing so
- When the situation supports those values
- When we actively think about them
