CHAPTER 8

Question 1

The hardware and software, including networking and communication technologies involved in storing, retrieving, and transmitting information.

Answer 1

INFORMATION TECHNOLOGY

Question 2

This mobile app allows recruiters to mine social media to pull information.

Answer 2

PEOPLE SEARCH APPLICATIONS

Question 3

This app allows employees to request vacation time, track their use of benefits, and submit claims.

Answer 3

BENEFITS ADMINISTRATION

Question 4

The app allows managers and employees to view current skills, job histories, and succession plans as well as get data on open positions, head counts, turnover, and other HR planning metrics.

Answer 4

TALENT MANAGEMENT

Question 5

Allows service delivery that pushes employees and managers into making transactions.

Answer 5

WEB-BASED HR

Question 6

Knowledge communities that allow employees from a single or multiple companies to access and benefit from specialized knowledge associated with tasks.

Answer 6

ENTERPRISE PORTALS

Question 7

A technology platform that enables employees and managers to access and modify their data via a web browser from a desktop or centralized kiosk.

Answer 7

SELF-SERVICE

Question 8

A comprehensive across-the-board software system for HRM that includes subsystems or modules.

Answer 8

HRIS

Question 9

Software solutions for specific specialized applications that may or may not interface with the main database.

Answer 9

SPECIALTY PRODUCTS

Question 10

Commercial software systems that automate and integrate many or most of a firm’s business processes.

Answer 10

ENTERPRISE RESOURCE PLANNING

Question 11

A database that can share information across multiple tables or files, which allows the same information to exist in multiple files simultaneously.

Answer 11

RELATIONAL DATABASE

Question 12

The integration of digitized data from multiple sources and in multiple formats, including structured and unstructured data.

Answer 12

BIG DATA

Question 13

2 types of big data:

Answer 13

1. STRUCTURED DATA
2. UNSTRUCTURED DATA

Question 14

Any form of data that can be organized into columns and rows.

Answer 14

STRUCTURED DATA

Question 15

These forms of data include the various kinds of files you might have on your computer such as text documents, email, text messages, etc.

Answer 15

UNSTRUCTURED DATA

Question 16

5 pillars of big data:

Answer 16

1. VOLUME
2. VELOCITY
3. VARIETY
4. VERACITY
5. VALUE

Question 17

The first resource requirement for organizations to consider is to have the capacity to store this.

Answer 17

VOLUME

Question 18

This refers to the requirement to be able to transfer large amounts of data in a reasonable period of time.

Answer 18

VELOCITY

Question 19

Big data can come in many formats, as suggested by the possible types of unstructured data.

Answer 19

VARIETY

Question 20

As the variety and volume of data increase, data might be more error prone.

Answer 20

VERACITY

Question 21

More valuable data can be given greater attention so that it is gathered with less error.

Answer 21

VALUE

Question 22

A software-based ability to demonstrate learning and decision making.

Answer 22

ARTIFICIAL INTELLIGENCE

Question 23

The applications and technologies for gathering, storing, analyzing, and providing access to data help users make better business decisions.

Answer 23

BUSINESS INTELLIGENCE

Question 24

Summary measures of HR outcomes that are relevant to the performance of the HR function.

Answer 24

HR METRICS

Question 25

An aggregation of useful or relevant HR metrics or performance indicators that provide a summary snapshot of performance.

Answer 25

HR DASHBOARDS

Question 26

A snapshot measure of system performance that demonstrates the success of strategy implementation in terms of cost, quality, or time.

Answer 26

KPI

Question 27

Extent to which users intend or actually use technology as a regular part of their job.

Answer 27

TECHNOLOGY ACCEPTANCE