CHAPTER 10 Flashcards

1
Q

Employees remaining with an organization after a downsizing.

A

SURVIVORS

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2
Q

Strategy to improve an organization’s efficiency by reducing the workforce, redesigning the work, or changing the systems of the organization.

A

DOWNSIZING STRATEGY

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3
Q

Activities undertaken to improve organizational efficiency, productivity, and/or competitiveness that affect the size of the firm’s workforce, its costs, and its work processes.

A

DOWNSIZING

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4
Q

3 types of downsizing strategies:

A
  1. WORKFORCE REDUCTION
  2. WORK REDESIGN
  3. SYSTEMATIC CHANGE
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5
Q

A short-term strategy to cut the number of employees through attrition, early retirement or voluntary severance package, and layoffs or terminations.

A

WORKFORCE REDUCTION

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6
Q

A medium-term strategy in which organizations focus on work processes and assess whether specific functions, products, and/or service should be eliminated.

A

WORK REDESIGN

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7
Q

A long-term strategy that changes the organization’s culture and attitudes, and employee’s values, with the goals of reducing costs and enhancing quality.

A

SYSTEMATIC CHANGE

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8
Q

4 medium-term alternatives to downsizing:

A
  1. EXTENDING REDUCTIONS IN SALARY
  2. VOLUNTARY SABBATICALS
  3. LENDING EMPLOYEES
  4. EXIT INCENTIVES
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9
Q

7 short-term alternatives to downsizing:

A
  1. HIRING FREEZE
  2. MANDATORY VACATION
  3. REDUCING THE WORK WEEK
  4. REDUCING OVERTIME
  5. REDUCING SALARIES
  6. SHORT-TERM FACILITY SHUTDOWNS
  7. OBTAINING COST-REDUCTION IDEAS FROM EMPLOYEES
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10
Q

Reabsorbing excess or inappropriately placed worker into a restructured organization.

A

INPLACEMENT

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11
Q

Providing a program of counselling and job search assistance for workers who have been terminated.

A

OUTPLACEMENT

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12
Q

3 perceptions of justice:

A
  1. PROCEDURAL JUSTICE
  2. INTERACTIONAL JUSTICE
  3. DISTRIBUTIVE JUSTICE
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13
Q

The procedures used to determine which employees will leave or remain with the organization.

A

PROCEDURAL JUSTICE

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14
Q

The type of interpersonal treatment employees receive during the implementation of the downsizing decision.

A

INTERACTIONAL JUSTICE

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15
Q

The fairness of the downsizing decision.

A

DISTRIBUTIVE JUSTICE

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16
Q

3 possible impacts of downsizing to survivors:

A
  1. NEGATIVE ATTITUDES AND BEHAVIOR
  2. REDUCED PERFORMANCE CAPABILITIES
  3. LOWER ORGANIZATIONAL PRODUCTIVITY
17
Q

Which involves establishing a shared vision of the organization and a clearly stated strategy supported by management, understood by employees, and involving a sense of “ownership” by members of the firm.

A

RIGHTSIZING

18
Q

An unwritten commitment between employers and their employees that historically guaranteed job security and rewards for loyal service.

A

PSYCHOLOGICAL CONTRACT