Chapter 8 Flashcards
There are several benefits derived from organizational training and development. Three such benefits are: an increased capacity of employees to ______ with healthcare changes, an organizational capacity to keep or _____ its current employees and lastly it is an investment in _______ which benefits the organization in the long term.
Cope, Retain, Human capital
Three examples of non-clinical training are: _________, ____________, and ____________
Fire safety, personal computer skills, and team building.
Job performance, training and employee learning must be integrated to be effective. This means that in order for training to be most effective it must occur as _______ as possible to the job and achieve _________ time learning.
close, real
Strategic learning refers to a process of training which emphasizes a connection between organizational goals and individual __________ in an effort for the company to help achieve an _________
competencies and advantage
There are two kinds of orientation for new employees. One is general in nature and presents the whole company and is called ________ orientation. The other is specific in nature and presents the department and or job requirements and is called __________ orientation.
Generic , Job specific
There are several purposes for new employee training two of which have to do with the establishment of positive/favorable impressions of the organization and the ______ and to foster interpersonal ________ between and among new workers.
job, relationships
E-Learning or ________ Learning is a training methodology employed to help save costs and utilize technology to teach workers. It consists of the internal use of an organizational specific “net” called an _______ as well as an “open” web-based approach called the ________ also called ________ learning consisting of WebCT.
electronic, Intranet, Internet, distance
__________ and ________ consistently rank at the top of what workers want from their jobs. _________ is very specific in its focus while __________ is a more general or broad focus in its approach to employee improvement.
Training and development
Training, development
In the investment of human capital there are “on-site” and “off-site” methods of training and development employed by organizations. One example of an on-site training method is ________ which refers to a continual observation and feedback process. An example of an off-site training method is ________ which is paid time off to develop one’s self and career.
Coaching, Sabbatical